Software Alternatives & Reviews

Elastic Email VS Intercom

Compare Elastic Email VS Intercom and see what are their differences

Elastic Email logo Elastic Email

Elastic Email is an all-in-one email delivery platform for both marketing and transactional email.

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
  • Elastic Email Landing page
    Landing page //
    2023-10-21
  • Intercom Landing page
    Landing page //
    2023-07-05

Elastic Email videos

Getting Started With Elastic Email

More videos:

  • Tutorial - Using Email Automation feature with Elastic Email - Tutorial

Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

Category Popularity

0-100% (relative to Elastic Email and Intercom)
Email Marketing Platforms
Customer Support
0 0%
100% 100
Email Marketing
100 100%
0% 0
CRM
0 0%
100% 100

User comments

Share your experience with using Elastic Email and Intercom. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare Elastic Email and Intercom

Elastic Email Reviews

10 Top Mailgun Alternatives | Most Affordable Competitors 2019
Elastic Email lets you manage you API keys effectively. In fact, you can apply various changes to keys by editing and also you can generate second API Key.
Source: www.formget.com
8 Most Reliable Mandrill Alternative SMTP Relays
ElasticEmail was created with the specific goal of setting up the world’s most efficient and environment-friendly email delivery platform. For that, a hyper-efficient platform needed to be established using the latest available technologies. With ElasticEmail each and every line of code has been written by their team right down to the protocol level. Also, a global network...
Source: easysendy.com

Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.
10 best Manychat alternatives in 2024 (free & paid)
Intercom is a solution that provides a customer experience across automation and human support. You can use it to automate some repetitive customer questions and tasks, send proactive messages, free up your team, and save resources. Intercom lets you respond to customer inquiries in the channel they arise or the channel that they prefer.
Source: chatfuel.com
8 Best Usetiful Alternatives and Competitors That Are More Professional
But I have to point out that the features that Intercom does provide are very user-friendly and easy to use. If you are currently using Intercom’s messaging widget already, it is really easy to implement and use Product Tours and start decreasing churn rates.
Source: userguiding.com
Top 10 Lead Generation Agencies In 2023
Intercom is not like other lead generation companies; it provides a Conversational Relationship Platform to manage dealings with current and prospective customers. This is an exceptional instrument for connecting with website guests and transforming them into leads. Utilizing Intercom’s live chat and other tools, you can generate leads from your website.

Social recommendations and mentions

Based on our record, Intercom should be more popular than Elastic Email. It has been mentiond 6 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Elastic Email mentions (3)

  • Send email without a backend
    This will allow you to connect to an email service or smtp server. Regarding the security of your credentials, you can encrypt your SMTP credentials, and lock it to a single domain, and pass a secure token instead of the credentials instead. In my usecase I used the mail service from https://elasticemail.com/ which is mentioned on the smtpjs website. Source: almost 2 years ago
  • How to send emails from JavaScript the Ultimate guide
    There are many servers that provide free service to send email using javascript like smtpjs , EmailJS but in this article, I am going to use smtpjs. To use their service, I register myself on elasticEmail which is part of smtpjs. You can only send 100 emails for free using this service. Source: almost 2 years ago
  • Free for dev - list of software (SaaS, PaaS, IaaS, etc.)
    Elasticemail.com — 100 free emails/day. 1,000 emails for $0.09 through API (pay as you go). - Source: dev.to / almost 3 years ago

Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: about 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: almost 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago
View more

What are some alternatives?

When comparing Elastic Email and Intercom, you can also consider the following products

MailChimp - MailChimp is the best way to design, send, and share email newsletters.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Brevo - Innovative online Email Marketing solution to manage your contacts, create & send your newsletters and track your results. More than 80 000 clients. Best prices and attractive features.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Campaign Monitor - Email marketing software built for designers and their clients to run successful email campaigns.

Drift - A messaging app that helps you grow your business.