Software Alternatives, Accelerators & Startups

Droners.io VS Freshdesk

Compare Droners.io VS Freshdesk and see what are their differences

Droners.io logo Droners.io

Get anything filmed by a drone (Airbnb for drone pilots)

Freshdesk logo Freshdesk

Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
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  • Droners.io Landing page
    Landing page //
    2022-01-14
  • Freshdesk Landing page
    Landing page //
    2022-01-28

Droners.io videos

Hiring Drone Pilots Made Simple With Droners.Io

More videos:

  • Review - Dave Brown, Founder of Droners.io -- Merger with PrecisionHawk + Future of Drone Industry

Freshdesk videos

Best Free Helpdesk Ticket System - Freshdesk Setup Tutorial, How I Use It, Why You Should....

More videos:

  • Demo - Freshdesk Mint Demo: Understanding the basics of the helpdesk
  • Review - Freshdesk Mint Overview
  • Review - Freshdesk Review: Is It Good?
  • Review - Freshdesk vs Zendesk: Choosing Between the Leaders on the Market
  • Review - Freshdesk Review: Client Friendly Ticketing System
  • Review - Freshdesk Review 2022 | Best Customer Service Software
  • Review - Freshdesk Review

Category Popularity

0-100% (relative to Droners.io and Freshdesk)
Photography
100 100%
0% 0
Customer Support
0 0%
100% 100
Photo & Video
100 100%
0% 0
Help Desk
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Droners.io and Freshdesk

Droners.io Reviews

We have no reviews of Droners.io yet.
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Freshdesk Reviews

  1. Does what it says on the box

    Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

    My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

    🏁 Competitors: HelpScout, Zendesk
    👍 Pros:    Straightforward|Free basic plan
    👎 Cons:    Missing a feature

10 Best Freshdesk Alternatives for Businesses in 2024
Certainly, Freshdesk can prove beneficial for specific businesses, but it may not be suitable for everyone. The extensive list of features, while initially appealing, presents a major challenge, as most teams only utilize a handful of specialized capabilities, rendering the rest unnecessary.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
If you’re in the market for help desk software, you’ve probably heard of Freshdesk — or maybe you’re already using it. Whatever the case, you might not be aware of how Freshdesk’s competitors compare.
Top 13 Freshdesk alternatives and competitors for 2024
Freshworks offers a suite of cloud-based tools that includes Freshdesk, its customer support software. Freshdesk allows businesses to manage customer requests and handle issues with its ticketing system. It supports multiple channels, like email, phone, and chat. Teams can automate ticket assignments and set automatic email notifications to notify customers of changes to...
Source: www.zendesk.com
alternatives to Tawk.to - Tiledesk Free Live Chat
Freshdesk is a powerful customer service software that offers Freshchat. It is among the best alternatives to Tawk.to, which provides other tools too, and indeed it is an all-inclusive tool in the customer service industry. Like Tawk.to, it doesn’t support on-premise and is not open-source, but it supports automation and many helpful integrations like WhatsApp and Facebook...
Source: tiledesk.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
Some features offered by Freshdesk include automated workflows and field service management. It’s also a metric-rich platform that provides useful reports. Of course, it offers live chat but also ticketing, email, and phone support. The AI-powered chatbot is well-regarded by customers, but some of its other features are even more widely appreciated.
Source: www.tidio.com

Social recommendations and mentions

Based on our record, Freshdesk should be more popular than Droners.io. It has been mentiond 12 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Droners.io mentions (8)

  • Need Advice on Drone "Sidehustle"
    I have passed my part 107, formed an LLC, have a website, and a couple youtube channels. I am working on liability insurance, but in the mean time have submitted some bids on jobs on droners.io, which have been neither read, rejected, or accepted. I have applied on the latest iteration of dronebase, now zeitview, but have not been accepted yet. Source: about 1 year ago
  • Just passed 107 with and 87 AMA
    Grats! Welcome to da club. If you have your own Mavic 2 pro or equivalent/better, go ahead and sign up with https://www.zeitview.com/ and https://droners.io and start making extra $$$. Source: about 1 year ago
  • I’m devastated
    From what I gather from others around me, is start with drone service websites. Like dronebase, droners.io and so on. Heck, even real-estate companies need certified pilots. So many got caught hiring uncertified pilots and got fines of $10k or more so a certified pilot with a fair rate according to them would be welcomed. Source: over 1 year ago
  • 10 Wedding & couples websites - Ultimate guide on choosing the best engagement ring, Hire licensed drone pilots for aerial photography, Find out how to get your wedding sponsored
    Https://droners.io/ - Hire licensed drone pilots for aerial photography & videography on Droners.io - the world's largest drone pilot marketplace, trusted by thousands. Source: almost 2 years ago
  • Alternatives to DroneBase?
    DroneBase has had the most consistent requests but it's probably because construction and real estate are so hot in our region. My full-time job includes piloting so I only accept missions as I have time or the money is right. Flyguys is good as well but I haven't seen much from them.. I have never flown PrecisionHawk and I didn't like droners.io but I think that was mostly because they don't have as strong of a... Source: over 2 years ago
View more

Freshdesk mentions (12)

  • Moog support?
    When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 6 months ago
  • CMS with ticketing support
    What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 7 months ago
  • Need help picking a ticketing system
    Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
  • Beware, read carefully and make conclusions
    Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
  • What Ticket Systems do ya'll use?
    We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago
View more

What are some alternatives?

When comparing Droners.io and Freshdesk, you can also consider the following products

Umbrella Drone - Hands-free umbrella that follows you everywhere (via GPS)!

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Skydio R1 - The self-flying camera has arrived

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Hover Camera Passport - This self-flying camera drone is the new selfie stick

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!