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Drift VS FormKeep

Compare Drift VS FormKeep and see what are their differences

SuperOps
Modern PSA and RMM Software for MSP's and IT Teams featured
Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.
Contents:
  1. ยป Base Details
  2. ยป Videos
  3. ยป Reviews
  4. ยป Alternatives

Drift logo Drift

A messaging app that helps you grow your business.

FormKeep logo FormKeep

Form endpoints for designers and developers
  • Drift Landing page
    Landing page //
    2023-10-23
  • FormKeep Landing page
    Landing page //
    2021-12-15

Drift

Website
drift.com
Pricing URL
Official Drift Pricing
Release Date
2015 January
Startup details
Country
United States
State
Massachusetts
City
Boston
Founder(s)
David Cancel
Employees
250 - 499
Edit details

FormKeep

Website
formkeep.com
Pricing URL
Official FormKeep Pricing
Release Date
-
Edit details

Drift features and specs

  • Real-time Customer Engagement
    Drift allows you to engage with website visitors in real-time through live chat, helping to convert leads faster and improving customer service.
  • AI-Powered Chatbots
    Drift provides AI-powered chatbots that can handle basic customer inquiries and route them to the appropriate representative, saving time and resources.
  • Advanced Analytics
    Drift offers comprehensive analytics tools to track chat performance, customer behavior, and conversion rates, which helps businesses make informed decisions.
  • Integration Capabilities
    Drift integrates well with popular CRM systems, marketing tools, and other third-party applications, enhancing overall workflow and data synchronization.
  • Customizable Chat Widgets
    Drift provides customizable chat widgets that can be tailored to match the branding and specific needs of your website, offering a cohesive user experience.

Possible disadvantages of Drift

  • Cost
    Drift can be relatively expensive compared to other live chat solutions, making it less accessible for small businesses or startups with limited budgets.
  • Complexity
    The platform has a steep learning curve, especially for those who are not tech-savvy, which can make the initial setup and usage challenging.
  • Limited Features in Free Plan
    The free version of Drift offers limited features, which may not meet the needs of businesses looking for more advanced functionalities.
  • Performance Issues
    Some users have reported occasional performance issues, such as lagging or downtime, which can disrupt customer engagement efforts.
  • Over-Reliance on Automation
    While AI-powered chatbots are a significant advantage, an over-reliance on them can sometimes lead to a lack of personal touch, potentially alienating customers.

FormKeep features and specs

  • Ease of Use
    FormKeep offers a user-friendly interface that simplifies the process of setting up and managing forms. It requires minimal technical knowledge, making it accessible to a broad range of users.
  • Third-Party Integrations
    FormKeep supports a variety of third-party integrations such as Zapier, which allows users to connect their forms to other apps and tools, enhancing its functionality.
  • Spam Protection
    The platform includes built-in spam protection to help eliminate unwanted submissions, ensuring that data collected is clean and relevant.
  • Customizability
    FormKeep provides options for custom form designs and notifications, allowing users to tailor the forms to their specific needs and branding.
  • Form Security
    The service offers robust security measures, including SSL encryption, to ensure that submitted data is protected.
  • API Access
    FormKeep provides API access, which allows developers to customize and extend the functionality of the service as needed.

Possible disadvantages of FormKeep

  • Pricing
    FormKeep is a paid service and can become expensive, especially for users requiring advanced features or collecting a high volume of submissions.
  • Limited Free Plan
    The free plan is quite limited, offering a very restricted number of form submissions and features, which may not be sufficient for many users.
  • Static Form Requirement
    Forms need to be static HTML, which can be a drawback for users looking to embed forms dynamically or those using certain website builders.
  • Learning Curve for Advanced Features
    While basic use is straightforward, leveraging more advanced features and custom integrations may pose a learning curve for some users.
  • No Built-In Analytics
    FormKeep does not offer built-in analytics tools, so users will need to rely on third-party services to track form performance and submission data.

Analysis of Drift

Overall verdict

  • Drift is considered a good option for businesses looking to enhance their customer communication and streamline their sales processes through conversational marketing. Its robust features and user-friendly interface make it a worthwhile tool for many organizations.

Why this product is good

  • Drift is a well-regarded conversational marketing and sales platform that focuses on enhancing customer engagement, lead generation, and customer support. It is praised for its live chat features, AI-driven chatbots, and seamless integrations with other marketing and sales tools. These features can help businesses improve their customer interactions and increase conversion rates.

Recommended for

  • Businesses aiming to improve customer engagement and lead generation
  • Companies looking to integrate chatbots for customer support
  • Marketing and sales teams seeking to streamline communication processes
  • Organizations that value integration with existing CRM and marketing tools

Drift videos

+ Add

Drift Review | Adam LZ's 240sx

More videos:

  • Review - THE BEST CAR I'VE EVER DRIFTED! 489Whp C6 Corvette Drift Review
  • Review - YouTubers Drift Crashes

FormKeep videos

+ Add

Form Designer - FormKeep Guide

More videos:

  • Review - Slack Integration - FormKeep Update

Category Popularity

0-100% (relative to Drift and FormKeep)

Drift

FormKeep

Customer Support
100 100%
Customer Support
0% 0
Form Builder
0 0%
Form Builder
100% 100
Live Chat
100 100%
Live Chat
0% 0
Forms And Surveys
0 0%
Forms And Surveys
100% 100

User comments

Share your experience with using Drift and FormKeep. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Drift and FormKeep

Drift Reviews

Top 14 AI Lead Generation Software & Tools: A Detailed Comparison
CIENCE offers a complete lead generation solution, combining human expertise with AI-driven tools like MemoryAI for multi-threaded outreachโ€”something tools like Instantly.ai or Copilot.ai lack. Unlike Seamless.ai, which focuses on contact discovery, or Drift, limited to conversational AI, CIENCE covers the full process, from outreach to appointment setting.
Source: www.cience.com
10 best Manychat alternatives in 2024 (free & paid)
Drift is a platform for conversational marketing, sales, and service. You can use it to connect with your website visitors, answer their questions and get insight into their preferences, collaborate with teammates to sell faster, and more.
Source: chatfuel.com
12 Best Free Chrome Screen Recorder with audio 2022
Drift is also a noteworthy screen recorder for Google Chrome, with which you can easily record videos, screens, and GIFs. It also allows you to record voice and mouse movements from any window.
Source: www.geekersoft.com
The 36 Best Marketing Automation Tools to Use in 2020
Drift is a conversational marketing and sales platform that helps you connect with the leads that are ready to buy. Drift is the first company to leverage the power of live chat and automated chatbots for sales purposes. Since their launch in 2014, theyโ€™ve established themselves as the best customer messaging platform to help you book more sales meetings, shorten your sales...
Source: encharge.io

FormKeep Reviews

We have no reviews of FormKeep yet.
Be the first one to post

Social recommendations and mentions

Based on our record, FormKeep should be more popular than Drift. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Drift mentions (1)

  • Why is google chrome bypassing my firewall?
    I have a ZYXEL C3000Z modem/router and setup the "Website Blocking" for drift.com. When I use IE, Edge, Firefox, all have page block site from the router which is what I want. Source: about 5 years ago

FormKeep mentions (3)

  • Domain for a small tool => .xyz or .co.in?
    I have created a small tool like https://www.netlify.com/products/forms/ or https://formkeep.com/. Source: about 3 years ago
  • How to send your html form to Google Sheets for free
    Formkeep.com (https://formkeep.com) The management application for this platform is possibly the most extensive of all the services reviewed there, but at the same time it is also the hardest and most confusing to use. When setting up forms it is frustrating to discover that few of the features the platform provides are available to free tier users. Unfortunately that includes the Google Sheets integration as... - Source: dev.to / about 5 years ago
  • Just got my portfolio up. Would really appreciate some feedback.
    Iโ€™m going to set up a back end for it soon when I learn Node, but for now Iโ€™m just using https://formkeep.com/ which works but is not ideal. Source: about 5 years ago

What are some alternatives?

When comparing Drift and FormKeep, you can also consider the following products

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Formspree.io - Just send your form to our URL and we'll forward it to your email.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Forminit - The complete headless backend API for your </form>

Crisp Chat - Multi-channel customer support software

Basin - Collect form submissions, filter spam, and automate workflows โ€” no backend required.

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