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Donkey.support VS ForwardMsg

Compare Donkey.support VS ForwardMsg and see what are their differences

Donkey.support

Support chat that lives in your Discord Server. Reply from Slack, Discord, or Telegram threads, and follow up by email when replies go unseen.

Rating
0 reviews
Pricing
Freemium €4.99 / Monthly
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Alternatives Is it good?
ForwardMsg

Sync and forward messages between Discord and Telegram automatically. Supports Discord-to-Discord and Telegram-to-Telegram forwarding too.

Rating
0 reviews
Pricing
Free trial
Promote on VibeVoted
Alternatives Is it good?
DaytaBrain
DaytaBrain is your AI strategy partner: it keeps strategy and execution connected, warns leaders when initiatives drift, recommends the next decision and learns from the results. The 20 to 60 hours per cycle spent on reports? Gone. sponsored

Base details

Website, pricing, platforms and company facts side by side.

Donkey.support
ForwardMsg
Website donkey.support forwardmsg.com
Pricing
Freemium €4.99 / Monthly Official pricing
Free trial Official pricing
Platforms
Web Slack Discord Telegram +1
—
Company Startup from the Netherlands · 1 - 9 employees · 2026 Startup from the United States · 2025
Listed in
Customer Support Help Desk Customer Service Live Chat Productivity +2
Chatbots Messaging Automation Productivity +1

About Donkey.support and ForwardMsg

In their own words, as submitted to SaaSHub.

Donkey.support
ForwardMsg

Easiest question of your life: do you really want to add another support inbox to your life? Easiest answer: NO OFCOURSE NOT! I built Donkey Support (🫏) because I didn't either. I already have enough messaging apps as it is. So in order to leverage those, I built a simple support widget, in...

Read more about Donkey.support

ForwardMsg is a powerful message forwarding tool that automatically syncs messages between Discord and Telegram. Whether you need Discord-to-Telegram, Telegram-to-Discord, or even Discord-to-Discord and Telegram-to-Telegram message forwarding, ForwardMsg delivers real-time, reliable performance....

Read more about ForwardMsg

Features and specs

What each product offers, as listed by its team.

Donkey.support 0 features
ForwardMsg 5 features

No features have been listed yet.

  • Simple Message Forwarding
    ForwardMsg provides a straightforward way to forward messages across different platforms and channels, making communication management easier for users who need to relay information quickly.
  • Multi-Platform Support
    The service supports forwarding messages across multiple messaging platforms, allowing users to bridge communication between different apps and services seamlessly.
  • Automation Capabilities
    ForwardMsg enables automated message forwarding, reducing the need for manual intervention and saving time for users who regularly need to redistribute messages.
  • Easy Setup
    The platform is designed to be user-friendly with a relatively simple setup process, allowing users to configure their message forwarding rules without extensive technical knowledge.
  • Time-Saving
    By automating the process of forwarding messages between channels or platforms, users can save significant time that would otherwise be spent manually copying and sharing messages.

Possible disadvantages

  • Limited Public Information
    There is relatively limited publicly available information and reviews about ForwardMsg, making it difficult for potential users to fully evaluate the service before committing to it.
  • Privacy Concerns
    As with any message forwarding service, there are inherent privacy and security concerns about routing messages through a third-party platform, which may not be suitable for sensitive communications.
  • Potential Reliability Issues
    Dependence on a third-party forwarding service means that any downtime or technical issues with ForwardMsg could disrupt critical communication workflows.
  • Feature Limitations
    The service may have limitations in terms of supported message types, formatting preservation, or the number of forwarding rules available, particularly on free or lower-tier plans.
  • Niche Use Case
    ForwardMsg serves a relatively niche market, which may mean slower development cycles, fewer community resources, and less third-party integration support compared to more mainstream tools.

Analysis

An editorial look at what each product does well and who it suits.

Donkey.support
ForwardMsg

Overall verdict

  • Donkey.support appears to be a niche or emerging customer support / helpdesk-related service, but there is limited independent, verifiable information available about it, so it should be evaluated cautiously and tested on a small scale before full commitment.

Why this product is good

  • May offer a simplified or affordable alternative to larger, more established customer support platforms
  • Could provide niche-specific tools tailored to certain business needs
  • Potentially easier onboarding for small teams or startups compared to enterprise-level solutions
  • Lack of widespread reviews could mean it's newer, which may include modern features

Recommended for

  • Small businesses or startups exploring budget-friendly support tools
  • Users willing to try newer platforms before they scale in popularity
  • Teams needing a lightweight helpdesk solution without complex enterprise requirements
  • Early adopters comfortable with limited third-party reviews or track record

Overall verdict

  • I don't have verified, up-to-date information about a product or service specifically called 'ForwardMsg' at forwardmsg.com, so I can't confirm its legitimacy, features, or quality with confidence. Before using it, I'd recommend researching independently.

Why this product is good

  • Unable to verify company details, reviews, or reputation from reliable sources
  • No confirmed information on pricing, features, or customer support quality
  • Domain and service specifics are not something I can validate in real-time

Recommended for

  • Users who conduct their own due diligence before signing up for unfamiliar services
  • Those willing to check trust indicators like SSL certificates, business registration, and third-party reviews (e.g., Trustpilot, BBB)
  • Anyone comparing it against well-known alternatives in messaging or forwarding services before committing

Category popularity

How often each product is chosen within a category, 0–100% relative to the other.

Score bands 0–20 21–40 41–50 51–60 61–100
Donkey.support
ForwardMsg
100% 100%
Live Chat
0% 0%
0% 0%
Chatbots
100% 100%
100% 100%
Customer Support
0% 0%
50% 50%
Productivity
50% 50%

Questions & Answers

As answered by people managing Donkey.support and ForwardMsg.

What's the story behind your product?

Donkey.support's answer

Donkey.support was created out of a need for a streamlined and integrated customer support solution, particularly for independent founders and small teams. The founder, sjorsfest, experienced the friction of context switching between various work tools and support platforms. Donkey.support was developed to solve this by allowing support to be managed directly from the communication tools teams already use, like Slack and Discord, with an easy-to-implement chat widget for websites. The goal is to provide an effective, affordable, and no-bloat support system for indie makers and startups.

How would you describe the primary audience of your product?

Donkey.support's answer

The primary audience for Donkey.support consists of indie founders, solo founders, and small startup teams who are actively involved in their company's support operations. This includes developers building SaaS products and bootstrapped businesses that require an efficient, no-frills customer support solution. The ideal user values simplicity, affordability, and the ability to manage support from within their existing communication channels like Slack or Discord.

What makes your product unique?

Donkey.support's answer

Donkey.support stands out due to its unique positioning as a support chat widget that lives directly within your Discord server. It offers the flexibility to reply from Slack, Discord, or Telegram, eliminating the need for context switching. Key differentiators include unique features like automatic email follow-ups for missed replies, customizable widgets, and verified visitor context through signed metadata. It's designed for simplicity, allowing for a live setup in minutes, with pricing structured for indie founders, avoiding per-seat costs. The emphasis on being a simple, effective tool without bloat also sets it apart.

Who are some of the biggest customers of your product?

Donkey.support's answer

As Donkey.support is targeted towards indie founders and small startups, it does not have a list of "biggest customers" in the traditional enterprise sense. Its user base consists of numerous small businesses and independent creators who are looking for an efficient and affordable customer support solution.

Why should a person choose your product over its competitors?

Donkey.support's answer

Donkey.support offers a unique blend of convenience, affordability, and integration. Unlike competitors that may require complex setup or have expensive per-seat pricing, Donkey.support allows for a live setup in minutes and is priced with indie founders in mind. Its core strength lies in allowing support replies directly from platforms teams already use, such as Slack, Discord, or Telegram, thus minimizing context switching. The features like automatic email follow-ups and customizable widgets provide a comprehensive yet uncomplicated support solution, making it an attractive choice for small, agile teams.

Which are the primary technologies used for building your product?

Donkey.support's answer

Donkey.support is built using a modern web stack, including a robust backend and a flexible frontend. The core technologies leverage cloud infrastructure for scalability and reliability. Specific details on the exact programming languages and frameworks are not publicly disclosed, but the focus is on a smooth and efficient user experience.

User comments

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