Developer Diary Reviews

1. Guest

   almost 2 years ago
   Gave me more clarity in my thoughts

   As an experienced developer, I already use too many productivity/development tools and I was reluctant to try another tool. I was happy with taking notes in my good old paper diary. But the simplicity of Developer Diary attracted me.

   Feature-wise, it did what it promised without any distraction or clutter. I could take notes, reflect back and make better decisions with insights such as maker vs manager mode, deep work intervals, etc. The quick global shortcut (Cmd+Shift+I) to bring the focus on diary is so underrated, it wouldn't have used it so consistently without it. It solved the common problem I had with other productivity tools - I start to use them with great motivation but leave them in between because they feel like a chore after a while. But the shortcut and autostart feature made sure that not only I dump my thoughts in the diary but also reflect back on them regularly without any annoying notifications. That's what made me stick around for the first two week and then it became an effortless habit.

   The overall impact of using the Developer Diary is enlightening. I am less anxiety now, I have more clarity in my thoughts, and I get more time for deep work. Being able to follow my coding plans more consistently with less distractions helped me solve hard coding problems.

   👍 Pros:    Works offline|Simple and clear interface|Shortcuts|Markdown support|Privacy concisous|No learning curve

   👎 Cons:    No mobile app atm|Getting in the habit of using the app for the first two week is hard

Zoho Desk Reviews

1. Neha

   · Helpdesk Manager at Tagio · almost 5 years ago
   Excellent Ticketing software with clean interface

   What I like the most is that it really is very intuitive and easy to use. It helps to control the tracking of every ticket in a easy way. Also one can import its customers without any problem. It has many other tools that can be useful regardless the item which company is using on day to day basis. It can start a live chat with the user and can go straight creating a ticket from this internment. Ticket tracking and escalation matrix enables company to track and manages customer complaints on time.

   🏁 Competitors: Zendesk, Jira Service Desk, Vision Helpdesk

   👍 Pros:    Easy user interface|Multiple channels|Knowledge base|Customer support|Highly customizable

   👎 Cons:    Need more image manipulation feature
2. Kassy

   · CXO at Filter Publications · almost 5 years ago
   April 2020 Inexpensive Customer Service Software

   Previous to using Zoho, we were managing all our CS in our email inbox. Items were getting lost or forgotten about and it was driving me crazy. Zoho has an excellent suite of products and this one is no exception! Easy to use (the basics at least). And, it's very inexpensive.

   🏁 Competitors: Zendesk, Salesforce Service Cloud

   👍 Pros:    Easy user interface|Great customer support|Highly customizable

   👎 Cons:    Few features are in beta
3. Vincy Dahiya

   · Co-Founder at SMBCon · almost 5 years ago
   Vincy Dahiya

   Previous to using Zoho, we were managing all our CS in our email inbox. We used Zoho Desk when starting out when we needed a way to manage customer support outside of email. Zoho Desk is a basic customer support software - great that there is a free version for starting out.

   🏁 Competitors: Zendesk

   👍 Pros:    Easy to handel software setup|Easy to use interface|Automation and custom functions|24/7 support (chat and phone)

Developer Diary mentions (6)

• Self hosted journal app (like Sol Journal)?

  Developer Diary has all these features - markdown support, offline, minimalist. Desktop apps available for Linux, macOS, Windows. Source: almost 3 years ago

• Looking for a simple wiki (web, not desktop) that stores backend as markdown files?

  You can use Developer Diary to stores markdown text in flat text files. Can you share more about your use case? Source: almost 3 years ago

• What should you do if you're extremely bad at time management?

  - Plan your day ahead of time, use productivity apps like Developer Diary to analyze how you spend your time on laptop, use apps like Forest App to block other apps when you are working on phone. Source: almost 3 years ago

• Are there any innovative productivity apps that try a unique approach (beyond a basic checklist) or use psychology to your advantage?

  You should try Developer Diary . It is a journaling app with mark-down support that gives you productivity analysis after your Deep Work session ends. I love it ! Source: almost 3 years ago

• "Ooo I want to do this right now, but first let me just do this"

  Use [Developer Diary](https://flow.invidelabs.com/) to stay productive, it is a mark-down supporting journaling app that also gives you productivity analysis after using **Deep Work Mode**. Source: almost 3 years ago

Zoho Desk mentions (1)

• Free for dev - list of software (SaaS, PaaS, IaaS, etc.)

  Desk — Customer Support management with 3 agents and private knowledge base, email tickets. Integrates with Assist for 1 remote technician & 5 unattended computers. - Source: dev.to / almost 4 years ago