Software Alternatives, Accelerators & Startups

Desk.com VS FastMail

Compare Desk.com VS FastMail and see what are their differences

Desk.com logo Desk.com

Customer Support Software by Desk.com. Improve your support and deliver awesome customer service. Get one Full-Time Agent seat for Free and try it now!

FastMail logo FastMail

Email, calendars, and contacts to highest standards of security, privacy and reliability.
  • Desk.com Landing page
    Landing page //
    2023-10-09
  • FastMail Landing page
    Landing page //
    2023-07-22

Desk.com videos

Desk.com - Customer Service Software Review

More videos:

  • Review - Desk.com vs. FreshDesk - my experience with the pricing models
  • Demo - Desk.com In-Depth Overview Demo

FastMail videos

Fastmail - Email Service Review

Category Popularity

0-100% (relative to Desk.com and FastMail)
Help Desk
100 100%
0% 0
Email
0 0%
100% 100
Customer Support
100 100%
0% 0
Enterprise Communication
0 0%
100% 100

User comments

Share your experience with using Desk.com and FastMail. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Desk.com and FastMail

Desk.com Reviews

Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
App users can turn to Freshdesk community for advice, tips, and ideas on how to optimize customer service using the software

FastMail Reviews

The BEST Email Hosting Providers for Small Business in 2021
By choosing FastMail, the host will allow you to email from an address that matches your business website. You can create up to 100 your own domains ([email protected]) and 600 aliases ([email protected]). FastMail will also allow you to use one inbox to send and read mail from every alias and if you encounter some problems, FastMail will deliver great assistance from their...
Moving away from GMail
Fastmail was my top choice, from a usability perspective and I read many good reviews of it. It ticks all the boxes, at a cost of 50$ per year. I evaluated it a year ago, but because the construction of my house started, I put the email migration project on hold.
Source: rolisz.ro
Have a private email account
Use Fastmail, Posteo, Mailbox, or any similar service where you actually pay $1-$3 per month and in return get a completely ad-free spam-free wonderful email experience.
Source: sivers.org
15 Best Email Hosting for Small Business (2019)
In case you want to migrate away from FastMail or make backup of your data, you can download all your data on FastMail.

Social recommendations and mentions

Based on our record, FastMail seems to be a lot more popular than Desk.com. While we know about 51 links to FastMail, we've tracked only 4 mentions of Desk.com. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Desk.com mentions (4)

  • Planning to get Secretlab MAGNUS Pro XL but changed mind to get one from Desk Haus
    To like .com I know desk.com is taken but try some variation 1) Also recommend to post more videos testing your desk to extreme level 2) also to explain to people that MI is where alot of products come from 3) and doing what you keep on doing reviewing new desk and showing why yours is better (thats how I found out about you ). Source: over 1 year ago
  • Does Salesforce have a ticketing system built into it? Or do you have to create one?
    Desk.com is a light-weight version of SFDC that allows ticketing as well. Source: about 2 years ago
  • Starting out with Nexo
    It can be found at coin desk.com and is available through all major podcast platforms. Source: almost 3 years ago
  • Any clients of yours have a heavy reliance on Shared Mailboxes?
    What about using a tool like desk.com or other helpdesk/ticketing tool to have the customerservice@ flow into -. Source: about 3 years ago

FastMail mentions (51)

  • 📨 Building your Email API with Fastmail for free!
    Have you ever wondered how to host an email system without paying even a single penny? Well, this blog will guide you through the process of building your own email system on Node.js with the integration of fastmail.com. - Source: dev.to / 4 months ago
  • Staying logged in/remembering cookies in specific containers only?
    Hi, I have recently added a few exceptions to cookie auto-deletion, e.g. To ensure my email provider (fastmail.com) remains logged in. However, for other parties who I do not trust, such as Google, I don't want to remember cookies 99% of the time. Source: 10 months ago
  • Domains and Email hosting
    Used to use MXRoute but noticed emails to Gmail and other providers were not getting through. Switched over to Fastmail highly recommend it. Source: 11 months ago
  • Chrome extension for managing your masked emails is now available!
    I too use a catchall address... And I'm always disappointed when Fastmail doesn't take all of the addresses that I get email sent to, and turn them into masked emails automatically! I guess masked emails are for people who dont have a custom domain and want to use their fastmail.com address, with some kind of email forwarding. Source: 12 months ago
  • Looking to change hosting services, forget $5 fees!
    I'm personally partial to fastmail.com for a conventional business email provider that respects privacy and has a common sense 'good enough' configuration for the vast majority of small businesses. Source: about 1 year ago
View more

What are some alternatives?

When comparing Desk.com and FastMail, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

ProtonMail - Secure email with absolutely no compromises. Get your free encrypted email account today.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Zoho Mail - Zoho Mail is a secure, encrypted, and enterprise-ready email solution, a suite of apps tailor-made for your organization's needs.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Gmail - Gmail is available across all your devices Android, iOS, and desktop devices. Sort, collaborate or call a friend without leaving your inbox.