Delighted VS Google Keep

Compare Delighted VS Google Keep and see what are their differences

Rating: 0 reviews
Pricing: Freemium Free trial $224 / Monthly (10,000 send limit, 5 projects, 10 users, 35+)

Rating: 0 reviews

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Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.

Which is more popular?

Based on our record, Delighted seems to be more popular. It has been mentioned 2 times since March 2021.

social mentions: 2 vs 0
Customer Feedback popularity: 100% vs 0%

Base details

Website, pricing, platforms and company facts side by side.

	Delighted	Google Keep
Website	delighted.com	google.com
Pricing	Freemium Free trial $224 / Monthly (10,000 send limit, 5 projects, 10 users, 35+) Official pricing	—
Company	2013	Startup from the United States
Listed in	Customer Feedback Surveys User Feedback Customer Experience Management Customer Experience Employee Feedback Net Promoter Product Market Fit Customer Support +6	Note Taking Personal Notes Notes Task Management +1

About Delighted and Google Keep

In their own words, as submitted to SaaSHub.

Delighted

Google Keep

Deliver customer feedback and employee experience surveys across various channels. Control when and where surveys are delivered for point-in-time feedback at key points in the customer journey and employee lifecycle. No code required.

Features and specs

What each product offers, as listed by its team.

Delighted 11 features

Google Keep 5 features

Survey Distribution via Email, Web, Link, SDK and Kiosk
Prebuilt Reports and Trend Reports
Yes
AI Suggested Filters
Yes
Customize Branding
Yes
Survey Types: NPS, CSAT, CES, 5-Star, Thumbs, Smiley, eNPS, PMF
Send Survey from Your Domain
Yes
30+ Languages
Autopilot to Schedule Delivery
Yes
Survey Templates
Yes
Additional Questions
Yes
Testimonials

Cross-Platform Accessibility
Google Keep is available on various platforms including Android, iOS, and web browsers. This makes it easy to access and edit your notes from any device.
Integration with Google Ecosystem
As a part of Google’s suite of applications, Keep integrates seamlessly with other Google services like Google Drive, Google Calendar, and Gmail. This helps in creating a more cohesive workflow.
Real-Time Collaboration
Google Keep allows you to share your notes with others for real-time collaboration, making it ideal for team projects and shared lists.
Voice Notes
The app allows for voice notes, which are particularly useful for quickly capturing ideas on the go without the need for typing.
Reminders and Labels
Google Keep includes features like reminders and labels to help you stay organized and ensure you don’t miss important tasks.

Possible disadvantages

Limited Formatting Options
Compared to other note-taking apps, Google Keep has limited formatting options, which may not be suitable for complex note-taking or document creation.
No Rich Text or Markdown Support
The platform does not support rich text or Markdown, making it less appealing for users who require advanced text editing features.
Not Suitable for Large Projects
Google Keep is most effective for short notes and to-do lists. It lacks the depth and structure needed for managing large, intricate projects.
Limited Offline Capabilities
While some features are available offline, the app relies heavily on an internet connection for full functionality, limiting its usability where connectivity is an issue.
Privacy Concerns
As with any Google product, there are concerns about data privacy and how user information is stored and used within the Google ecosystem.

Analysis

An editorial look at what each product does well and who it suits.

Delighted

Google Keep

Overall verdict

Yes, Delighted is generally considered a good tool for collecting customer feedback and measuring customer satisfaction.

Why this product is good

Delighted is known for its simplicity and effectiveness in gathering Net Promoter Score (NPS) data. It offers a user-friendly interface, easy integration with various platforms, and real-time feedback collection. Delighted helps businesses understand customer sentiment and improve their products or services based on the feedback received.

Recommended for

Businesses looking to implement NPS surveys quickly and efficiently
Companies seeking real-time feedback from customers
Organizations that want to integrate feedback tools with existing platforms like Slack, Salesforce, and Shopify
Small to medium-sized businesses aiming for a cost-effective customer feedback solution

Overall verdict

Overall, Google Keep is considered a good option for those seeking a straightforward and accessible note-taking application, especially if they are already integrated into the Google ecosystem.

Why this product is good

Google Keep is a widely used note-taking service that offers a simple and intuitive interface, making it easy for users to capture and organize their thoughts, ideas, and to-do lists. It integrates seamlessly with other Google services, allowing for efficient workflow management. The application supports various input formats such as text, lists, images, and voice notes, and offers features like color-coding and labels for better organization. It also provides real-time collaboration, making it an effective tool for group projects or shared planning.

Recommended for

Google Keep is recommended for individuals who need a basic, user-friendly note-taking tool without excess features. It is particularly beneficial for users who are frequent users of other Google services, as it offers seamless integration. It's an ideal choice for students, professionals, or anyone needing to keep quick, organized notes and lists.

Videos

Walkthroughs and reviews on video.

Delighted 2 videos + Add

Google Keep 3 videos + Add

Delighted used by Bonobos

Category popularity

How often each product is chosen within a category, 0–100% relative to the other.

Score bands 0–20 21–40 41–50 51–60 61–100

Delighted

Google Keep

100% 100%

Customer Feedback

0% 0%

Note Taking

100% 100%

Surveys

0% 0%

Task Management

100% 100%

User comments

Share your experience with using Delighted and Google Keep. For example, how are they different and which one is better?

Reviews and articles

External articles and on-site reviews we used to compare the two products.

Delighted no reviews yet

Google Keep no reviews yet

12 Best SurveySparrow Alternatives With Pricing and Features
qualaroo.com · Sep 2021

A men’s clothing and accessories brand, Bonobos, wanted to know how customers feel about the new shipping process. The brand used a Delighted NPS survey and found that the customers were not happy with the changes.

11 Best Google Keeps Alternatives for 2024
upbase.io · Apr 2024

No, Google is not discontinuing Google Keep. They ended support for the Google Keep Chrome app in early 2021 and encouraged users to migrate to the web version of Keep.
20 Obsidian Alternatives: Top Note-Taking Tools to Consider
clickup.com · Feb 2024

Google Keep has most of what you need in a note-taking app; to-do lists, audio notes, a web clipper, and images. In addition, you can archive notes to achieve a cleaner interface.
8 Best Free Google Keep Notes Alternatives for Easy Note-Taking
tabletmonkeys.com · Jan 2024

Google Keep Notes has long been a popular note-taking app for its simplicity and versatility. However, if you're looking for something different or need additional features, there are several free alternatives that...

Social recommendations and mentions

Recommendations tracked on public social media and blogs since March 2021.

Delighted 2 mentions

Google Keep 0 mentions

MSP Feedback Survey / Net Promoter - Third Party Executed
We've used https://delighted.com and been pretty happy with it. It's sent to customers during "key intersects" (onboarding, after projects, etc.) and after events. The results stream into Teams and we also track/analyze them to improve... Source: almost 5 years ago
Creating a simpler NPS, CSAT, CES service like Delighted?
After seeing a business idea newsletter mention a SaaS that help monitor you NPS score, I decided to look a little more into it. There are a LOT of solutions out there, but they're also wildly expensive since I assume they're targeting... Source: about 5 years ago

Tracking Google Keep since Mar 2021.

Alternatives to Delighted and Google Keep

When comparing Delighted and Google Keep, you can also consider the following products.

Survicate
Collect feedback on your website and find out more about your visitors.

Compare Survicate to Delighted or Google Keep:

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Evernote
Bring your life's work together in one digital workspace. Evernote is the place to collect inspirational ideas, write meaningful words, and move your important projects forward.

Compare Evernote to Delighted or Google Keep:

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AskNicely
Collect customer experience feedback on a daily basis and empower your team to take immediate action to drive retention, upgrades, reviews and referrals.

Compare AskNicely to Delighted or Google Keep:

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OneNote
Get the OneNote app for free on your tablet, phone, and computer, so you can capture your ideas and to-do lists in one place wherever you are. Or try OneNote with Office for free.

Compare OneNote to Delighted or Google Keep:

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Wootric
Wootric is software that allows apps and websites to take customer satisfaction surveys so that you can properly gauge the popularity and success of your app through the eyes of the people using it. Read more about Wootric.

Compare Wootric to Delighted or Google Keep:

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Todoist
Todoist is a to-do list that helps you get organized, at work and in life.

Compare Todoist to Delighted or Google Keep:

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