Software Alternatives, Accelerators & Startups

Deel VS Zendesk

Compare Deel VS Zendesk and see what are their differences

Deel logo Deel

Payroll and compliance for international teams

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
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  • Deel Landing page
    Landing page //
    2023-09-23

Deel's global payroll and compliant hiring built for remote teams. That means anyone, anywhere can get hired and paid with Deel. Using a tech-enabled self-serve process, companies can instantly hire full-time employees or independent contractors across the world legally, in minutes. With Deel, companies can take care of payroll and create localized legal contracts in over 120 countries. Teams even get the freedom to choose how they withdraw their funds. Deel does it all.

Today, Deel serves more than 1,000 customers from SMBs to publicly traded companies like The RealReal, Notion, Sezzle, Andela, and more. We're the real Deel.

  • Zendesk Landing page
    Landing page //
    2024-05-06

Deel

Website
deel.com
$ Details
paid $49.0 / Monthly (per contractor)
Platforms
Web
Release Date
2019 March

Deel videos

How to hire employees overseas: A complete guide for global expansion

Zendesk videos

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Category Popularity

0-100% (relative to Deel and Zendesk)
Software Marketplace
100 100%
0% 0
Customer Support
0 0%
100% 100
HR
100 100%
0% 0
Help Desk
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Deel and Zendesk

Deel Reviews

The 10 BEST Employee Onboarding Software Options 2024
With Deel, companies make global payroll possible by leveraging Deel’s in-house back office and locally-owned entities. Workers, managers, and leaders can update withdrawal details, visualize team structure, oversee total payroll spending, and complete dozens of other tasks through Deel’s modern self-serve interface.
Source: usewhale.io
10 Best HR Software For Payroll In 2022
Deel integrates several functions into their intuitive platform, including contract management, expense reimbursements, and off-cycle adjustments. Local country experts provide consultative approaches for each location you hire from, ensuring your contracts are properly worded, while helping you avoid contractor misclassification. Deel also integrates with major people and...

Zendesk Reviews

  1. Clunky & awful customer service

    Would give them 0/5 if I could!

    🏁 Competitors: HubSpot, Freshdesk
    👎 Cons:    Customer support|Ux/ui|Limited features

10 Best Freshdesk Alternatives for Businesses in 2024
Zendesk is a robust customer support software suitable for enterprise companies. It is a customer service and engagement platform that provides various tools and software solutions to help businesses manage customer support, interactions, and relationships.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Zendesk is a great customer satisfaction software for enterprise, but there could be better options for small businesses. If you have a small business or want something a bit more personal, then our breakdown of the best Zendesk alternatives can help you find the right software for you.
9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Companies choose Zendesk over Freshdesk because Zendesk is a trusted solution and an authority in customer service software. Our software is CX-centered and we understand what it takes to deliver an exceptional and personalized customer experience. Our Zendesk vs. Freshdesk page provides deeper information about how they compare.
Source: www.zendesk.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com

Social recommendations and mentions

Based on our record, Deel should be more popular than Zendesk. It has been mentiond 38 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Deel mentions (38)

  • Bike to Work scheme through umbrella company
    Has anyone been able to avail of the Bike to Work scheme when employed through an umbrella company? I am working for a UK company through deel.com and so far they have said "we do not have the Cycle/ Bike2Work scheme implemented at this time. Rest assured that once it has been launched, all employees in Ireland will receive an email from Deel notifying you of the update." Sounds like they're just fobbing me off... Source: 10 months ago
  • How to work in Canada for my company incorporated in Australia
    Employer of Record: websites like deel.com provide this service, they basically hire me in Canada since they have global presence and face our business in Australia as a contractor. Source: 12 months ago
  • Those working remotely from other countries, where should I look for dev jobs?
    There are also legitimate global payroll compliance platforms such as deel.com and Papaya Global, so OP might want to check whether there are any smaller enterprises (which don't have offshore offices) that are using their services. Source: 12 months ago
  • Girl moving in from UK, advice needed.
    I'm a software engineer and will be working remotely for my current employer who agreed to employ me from Dubai via deel.com. My girlfriend is a customer support agent working for a small tech company in the UK. She's been working in her role for a few years, but she doesn't have a university degree. Most likely she will need to find a job in Dubai. She's currently making +/- £2k pcm. Source: about 1 year ago
  • The future of building startups looks VERY different from what we're used to
    Platforms such as Deel.com and AngelList have made accessing incredible talent globally much easier. We recently used both these platforms to hire Solomon, an amazing full-stack developer from Nigeria. Source: about 1 year ago
View more

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 7 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: almost 2 years ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
View more

What are some alternatives?

When comparing Deel and Zendesk, you can also consider the following products

Remote.com - Were creating a new standard in global HR, enabling every business to access better payroll, tax, benefits and compliance solutions.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Papaya Global - Papaya integrates your entire global workforce and payroll management onto a single global platform connecting you to a network of verified local vendors

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Square Payroll - Pay your team from anywhere

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!