Darik's Boot and Nuke VS Freshdesk

Darik's Boot and Nuke Reviews

Freshdesk Reviews

1. Brian Howard

   | Owner at BarSight | almost 2 years ago
   Does what it says on the box

   Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

   My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

   🏁 Competitors: HelpScout, Zendesk

   👍 Pros:    Straightforward|Free basic plan

   👎 Cons:    Missing a feature

Darik's Boot and Nuke mentions (143)

• How can I securely clean my laptop before I recycle it?

  If you’re worried about such people try deriks boot and nuke Https://dban.org. Source: 10 months ago

• How do I permanently erase files, no chance of recovery?

  Presuming you want to sell it with windows running, first make a Window boot disk so you can recover. Then use DBAN (https://dban.org/) to completely wipe the drive. Then reinstall Windows up to the setup stage. The new owner will experience it as a new computer. Source: 10 months ago

• Secure Erase vs Sanitize

  An alternative to Parted is DBAN Darik's Boot and Nuke We use this for most full Drive wipes Https://dban.org/. Source: 11 months ago

• (Question) Cheapest method to destroy the (content of) hard drive

  I do love all the creative ways to completely destroy a drive, but in general you should just be able to use DBAN if you just want to wipe the drive to make data recovery near impossible, but still be able to use it afterwards. Source: 11 months ago

• How to erase/shred/wipe SSD securely on Windows and Ubuntu?

  You have a few options. The easiest in my opinion is just to smash the hard drives (assuming you don't want to reuse or sell them). Otherwise I use DBAN for permanently wiping HDDs: https://dban.org/ Try using your motherboard's UEFI BIOS for SSD or maybe even the manufacturer's utility if you have one. Source: 12 months ago

Freshdesk mentions (12)

• Moog support?

  When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 5 months ago

• CMS with ticketing support

  What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 6 months ago

• Need help picking a ticketing system

  Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago

• Beware, read carefully and make conclusions

  Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago

• What Ticket Systems do ya'll use?

  We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago