Software Alternatives, Accelerators & Startups

Cyclr VS Userback

Compare Cyclr VS Userback and see what are their differences

Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.

Cyclr logo Cyclr

Powerful SaaS integration toolkit for SaaS developers - create, amplify, manage and publish native integrations from within your app with Cyclr's flexible Embedded iPaaS.
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Userback logo Userback

Userback empowers product teams to collect, understand, and act on user feedback with unprecedented speed and clarity.
  • Cyclr Cyclr Website
    Cyclr Website //
    2024-08-06

Cyclr is a SaaS integration toolkit for SaaS platforms and app developers, providing a complete solution to serve your customers integration needs -- all from within your application. Cyclr enables you to deliver integrations to 100s of popular apps and services with low-code and low engineering overhead. Cyclr also handle all the updates, cutting development teams integration maintenance overhead.

Integrations are created using a drag and drop designer, enabling members of your wider teams (customer success, sales and support) to build and publish new integrations and workflows in minutes.

Integrations can then be published directly into your application so your users can self-serve. This can be achieved by building your own UI on top of Cyclr's fully featured API, or through deploying their white-labelled and completely customisable embedded marketplace.

  • Userback Collect user feedback
    Collect user feedback //
    2024-08-15
  • Userback Launch targeted user surveys
    Launch targeted user surveys //
    2024-08-15
  • Userback Watch session replays to better understand issues
    Watch session replays to better understand issues //
    2024-08-15
  • Userback Manage feedback and resolve issues faster
    Manage feedback and resolve issues faster //
    2024-08-15
  • Userback Integrate with your favorite tools
    Integrate with your favorite tools //
    2024-08-15

Userback is a powerful visual feedback and bug-tracking platform tailored for SaaS teams looking to enhance their product development process. With Userback, you can easily capture and manage user feedback through annotated screenshots, session replays, and customizable surveys. This ensures that every piece of feedback is actionable, helping you identify and resolve issues quickly.

Designed to integrate seamlessly with popular project management tools like Jira, Trello, Asana, and Slack, Userback streamlines communication and ensures that feedback is delivered directly to your teamโ€™s workflow. Whether you're building new features or refining existing ones, Userback provides the insights needed to create products that resonate with your users.

Userback's intuitive interface and powerful automation features make it easy to prioritize and act on feedback, enabling teams of all sizes to build better products faster. Whether you're a product manager, designer, or developer, Userback helps you stay connected with your users, delivering the data you need to improve user satisfaction and drive product success.

Userback

$ Details
freemium
Platforms
Web Browser Google Chrome Firefox Wordpress Internet Explorer Edge Safari
Release Date
-
Startup details
Country
Australia
State
Queensland
City
Brisbane
Founder(s)
Lee Le, Jonathan Tobin, Matthew Johnson
Employees
10 - 19

Cyclr features and specs

  • Pre-built Connectors
    +400
  • Embedded Integration Marketplace
  • Low Code Integration Builder
  • SOC 2 Type 2 Accreditation
  • Private Cloud Deployments
  • Proxy API

Userback features and specs

  • Screenshot Capturing
  • Screen Recording
  • Annotations
  • Integrations
  • Collaboration Tools
  • Clean UI
  • Customizable
  • Feedback widget
  • Feedback & Commenting
  • Free Trial
    14-day free trial, no credit card required
  • GDPR Compliant
  • Browser Extensions
  • Branding
  • Surveys

Analysis of Cyclr

Overall verdict

  • Cyclr is generally considered a good solution for businesses looking to streamline their processes and improve data integration across various platforms. Its robust features and user-centric design make it a competitive option in the iPaaS market.

Why this product is good

  • Cyclr is an integration platform as a service (iPaaS) that allows users to connect and automate workflows across multiple applications and services. It is known for its user-friendly drag-and-drop interface, extensive library of pre-built connectors, and flexibility in creating custom integrations. Businesses often choose Cyclr for its ease of use, scalability, and ability to reduce manual data entry and improve operational efficiency.

Recommended for

    Cyclr is recommended for small to medium-sized businesses and companies seeking to automate their processes without needing extensive technical expertise. It is particularly beneficial for those who need to connect multiple SaaS tools and want a reliable and scalable solution for managing data flows and integrations.

Analysis of Userback

Overall verdict

  • Userback is considered a strong choice for teams looking for an easy-to-use and efficient feedback solution. Its visual feedback features are particularly valuable for identifying and resolving issues quickly. However, the suitability of Userback might depend on the specific needs and workflows of your team.

Why this product is good

  • Userback is a feedback and bug reporting tool that integrates directly with your website or product, offering a simplified process for capturing user feedback, suggestions, and bug reports. It provides visual feedback tools, such as screenshot and annotation capabilities, which enhance communication between users and developers. The platform also supports seamless integration with popular project management and communication tools, making it efficient for teams to address feedback.

Recommended for

  • Web development teams looking to gather focused feedback during development.
  • Product teams seeking a streamlined method for collecting user insights.
  • Businesses that need a tool to easily manage and act on customer feedback and bug reports.

Cyclr videos

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Userback videos

Userback Explainer Video

Category Popularity

0-100% (relative to Cyclr and Userback)
Data Integration
100 100%
0% 0
Customer Feedback
0 0%
100% 100
Web Service Automation
100 100%
0% 0
Visual Bug Reports
0 0%
100% 100

Questions & Answers

As answered by people managing Cyclr and Userback.

What makes your product unique?

Userback's answer:

Userback stands out due to its emphasis on visual feedback and seamless integration into existing workflows. Unlike traditional feedback tools, Userback allows users to capture annotated screenshots, session replays, and detailed user insights directly from your website or application. This level of visual detail makes it easier for teams to understand and address issues quickly. Additionally, Userback's integrations with popular project management tools like Jira, Trello, Asana, and Slack ensure that feedback is instantly actionable, keeping your development process efficient and user-focused.

Why should a person choose your product over its competitors?

Userback's answer:

Userback offers a unique combination of visual feedback tools, customizable user surveys, intuitive user experience, and powerful integrations that set it apart from competitors. The platform's ability to capture detailed, visual feedback directly from users reduces the back-and-forth often associated with bug tracking and issue resolution. Moreover, Userback's customizable feedback forms and automated workflows make it easy to tailor the platform to your specific needs, whether you're a small team or a large organization. By choosing Userback, you ensure that your development process is driven by clear, actionable insights that lead to better products and happier users.

How would you describe the primary audience of your product?

Userback's answer:

Userbackโ€™s primary audience includes product managers, UX/UI designers, software developers, and customer support teams in SaaS companies and digital agencies. These professionals rely on Userback to streamline the feedback collection process, improve communication between teams, and deliver products that align with user expectations. Whether working on a new feature or refining an existing product, Userback helps these teams stay connected with their users and make data-driven decisions that enhance the overall user experience.

What's the story behind your product?

Userback's answer:

Userback was born out of a desire to bridge the gap between users and product teams by making feedback collection more efficient and actionable. The founders recognized that traditional feedback tools often lacked the ability to convey the visual context needed to truly understand user issues. To solve this, they created a platform that combines visual feedback with powerful integrations, allowing teams to capture, manage, and act on feedback in real-time. Since its inception, Userback has grown into a trusted tool for thousands of teams worldwide, helping them build products that users love.

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Cyclr and Userback

Cyclr Reviews

  1. Flexible Embedded IPaas for SAAS

    Cyclr is a powerful embedded iPaaS platform that helps SaaS providers and service companies deliver scalable integrations with ease. With its low-code tools, 600+ connectors, and strong AI orchestration, it enables faster integration delivery while reducing engineering overhead.

    ๐Ÿ‘ Pros:    Low code|Wide connector ecosystem
    ๐Ÿ‘Ž Cons:    Pricing not transparent
  2. Moshe Strugano | Moshe Strugano and Co Law Firm
    Best platform to use

    This is the best platform to use. You can rely on this platform for different kind of work. Highly recommended


7 Best Zapier Alternatives to Meet Your Integration Needs
With Cyclr, you can use the APIs and SDKs made available by the apps in your techstack that you want to integrate รขย€ย” so you don't have to create your own from scratch. Cyclr offers a variety of capabilities ranging from authentication and authorization to storage and processing so you can design your desired integration flows.
The 7 Best Embedded iPaaS Solutions to Consider for 2024
Description: Cyclr is a UK-based provider of embedded Integration Platform as a Service (iPaaS) solutions. The vendor offers a white-labeled, low-code approach to offering in-app integrations for end-users. Cyclr touts a global user base and helps its customers enhance their native connectivity suites while simplifying the creation and deployment method. Flexible deployment...
13 data integration tools: a comparative analysis of the top solutions
Cyclr is an embedded integration technology ideal for enhancing SaaS platforms and applications. It improves the speed and satisfaction of customer integration needs directly from the application.
Source: blog.n8n.io
Best iPaaS Softwares
Cyclr is an embedded integration toolkit (iPaaS) empowering SaaS applications to rapidly expand their in-app integration capabilities. Create powerful integration workflows and automations using our low-code toolkit, including a drag and drop interface for building integrations between your platform and hundreds of third-party applications.
Source: iotbyhvm.ooo

Userback Reviews

We have no reviews of Userback yet.
Be the first one to post

Social recommendations and mentions

Based on our record, Userback should be more popular than Cyclr. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Cyclr mentions (2)

  • Swagger Alternative: Tired of UI Limitations? Top 10 API Clients!
    Cyclr provides embedded integration solutions specifically for SaaS and app vendors, offering a complete customer services solution. - Source: dev.to / about 1 year ago
  • Automating update of contacts via FTP
    Other good solutions with similar features would be PieSync, Automate.io, Zapier, Cyclr, Workato. All of these app integrations allow you to connect your Mailchimp account with your SaaS app (in your case with your database). Source: over 5 years ago

Userback mentions (3)

  • What is Userback and how does it work?
    Userback is a game changer! It lets me collect feedback from my users in a snap and share it with my dev team so we can fix things faster. It's saved so many headaches from figuring out where to get started by having everything in one location. Check it out here: https://userback.io/. Source: over 3 years ago
  • Web designers of reddit, how do you effectively do remote design reviews?
    Userback is a good tool for design review & feedback. Source: almost 4 years ago
  • Received an Admiral anti-adblock popup despite uBlock Origin installed and annoyance filters enabled
    The userback.io link appears to relate to the site's hovering "feedback" button on the side, which may be regarded by some as an annoyance, though I'd only block it if it doesn't otherwise remove the feedback function on the site. The other three unblocked URLs are all neccessary for the page to load properly along with many other sites on the internet. Source: about 4 years ago

What are some alternatives?

When comparing Cyclr and Userback, you can also consider the following products

Zapier - Connect the apps you use everyday to automate your work and be more productive. 1000+ apps and easy integrations - get started in minutes.

Marker.io - Visual feedback and bug reporting tool for websites

Make.com - Tool for workflow automation (Former Integromat)

Usersnap - Usersnap is a customer feedback software for SaaS companies that need to constantly improve and grow their products.

ifttt - IFTTT puts the internet to work for you. Create simple connections between the products you use every day.

BugHerd - BugHerd: The Website Feedback Tool for Agencies