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Custom IVR VS Genesys PureConnect

Compare Custom IVR VS Genesys PureConnect and see what are their differences

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Custom IVR logo Custom IVR

Custom IVR development solution offers a notable reduction in overall cost of customer support without making compromise on the proficiency of customer relationship management.

Genesys PureConnect logo Genesys PureConnect

The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.
  • Custom IVR Landing page
    Landing page //
    2023-04-18
  • Genesys PureConnect Landing page
    Landing page //
    2022-12-25

Category Popularity

0-100% (relative to Custom IVR and Genesys PureConnect)

Custom IVR

Genesys PureConnect

Desktop Automation
100 100%
Desktop Automation
0% 0
Communication
0 0%
Communication
100% 100
Call Center Scripting Software
100 100%
Call Center Scripting Software
0% 0
Customer Support
0 0%
Customer Support
100% 100

User comments

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What are some alternatives?

When comparing Custom IVR and Genesys PureConnect, you can also consider the following products

YOCC - Big V Telecom (Cloud Telephony Services) is one of the best cloud telephony companies in India, offering cloud telephony solution, toll free number, virtual number, much more.

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Survox - Survox offers phone survey software solutions for fully automated (IVR) and computer assisted interviewing (CATI).

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

Uniphore - Uniphore is a conversational automation technology company. Uniphore sells software for conversational analytics, conversational assistants and conversational security.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

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