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Genesys PureConnect VS YOCC

Compare Genesys PureConnect VS YOCC and see what are their differences

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Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Genesys PureConnect logo Genesys PureConnect

The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

YOCC logo YOCC

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  • Genesys PureConnect Landing page
    Landing page //
    2022-12-25
  • YOCC Landing page
    Landing page //
    2019-10-29

Genesys PureConnect videos

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YOCC videos

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YOCC Explainer

More videos:

  • Review - YOCC - Single Number for Multiple Operation
  • Review - Mannequin Falcon YOCC 1/2017

Category Popularity

0-100% (relative to Genesys PureConnect and YOCC)

Genesys PureConnect

YOCC

Communication
100 100%
Communication
0% 0
Desktop Automation
0 0%
Desktop Automation
100% 100
Customer Support
100 100%
Customer Support
0% 0
Call Center Scripting Software
0 0%
Call Center Scripting Software
100% 100

User comments

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What are some alternatives?

When comparing Genesys PureConnect and YOCC, you can also consider the following products

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Survox - Survox offers phone survey software solutions for fully automated (IVR) and computer assisted interviewing (CATI).

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Custom IVR - Custom IVR development solution offers a notable reduction in overall cost of customer support without making compromise on the proficiency of customer relationship management.

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

CT Developer Studio - IVR software for quickly implementing an IVR system into your business.

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