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Custom IVR VS Uniphore

Compare Custom IVR VS Uniphore and see what are their differences

Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Custom IVR logo Custom IVR

Custom IVR development solution offers a notable reduction in overall cost of customer support without making compromise on the proficiency of customer relationship management.

Uniphore logo Uniphore

Uniphore is a conversational automation technology company. Uniphore sells software for conversational analytics, conversational assistants and conversational security.
  • Custom IVR Landing page
    Landing page //
    2023-04-18
  • Uniphore Landing page
    Landing page //
    2023-10-23

Jacada is a software and services company which provides unified desktop and process optimization products for customer service and support.

Custom IVR videos

No Custom IVR videos yet. You could help us improve this page by suggesting one.

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Uniphore videos

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BE A HERO TO YOUR CUSTOMERS : Customer Service Software

More videos:

  • Tutorial - Agent Desktop
  • Demo - Jacada Visual IVR
  • Review - Agent Assist
  • Review - Jacada CRM Overview
  • Review - Conversational Service Automation from Uniphore
  • Review - Uniphore Customer Insights: Firstsource
  • Review - Uniphore A Unicorn As Startup Closes Largest Ever Funding Round For Call

Category Popularity

0-100% (relative to Custom IVR and Uniphore)

Custom IVR

Uniphore

Desktop Automation
57 57%
Desktop Automation
43% 43
Call Center Scripting Software
57 57%
Call Center Scripting Software
43% 43
Visual IVR
54 54%
Visual IVR
46% 46
Unified Agent Desktop
100 100%
Unified Agent Desktop
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Custom IVR and Uniphore

Custom IVR Reviews

We have no reviews of Custom IVR yet.
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Uniphore Reviews

  1. CRM Agent Desktop For Omnichannel CX

    Learn how a unified agent desktop harmonizes with your CRM and deliver a true omnichannel CX. Reduce the struggle and strain for both customers and agents.

What are some alternatives?

When comparing Custom IVR and Uniphore, you can also consider the following products

Survox - Survox offers phone survey software solutions for fully automated (IVR) and computer assisted interviewing (CATI).

YOCC - Big V Telecom (Cloud Telephony Services) is one of the best cloud telephony companies in India, offering cloud telephony solution, toll free number, virtual number, much more.

CT Developer Studio - IVR software for quickly implementing an IVR system into your business.

InvestorREACH - Developing services and solutions that translate your business into advanced technology is what Interactive Telesis does for a living.

Five9 IVR - Five9 IVR allows to deliver direct self service options for resolution to the customers.

InterpreXer - Leading provider of cloud-based platforms to voice enable business processes in a cost-efficient manner.

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