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Genesys PureConnect VS Survox

Compare Genesys PureConnect VS Survox and see what are their differences

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Genesys PureConnect logo Genesys PureConnect

The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

Survox logo Survox

Survox offers phone survey software solutions for fully automated (IVR) and computer assisted interviewing (CATI).
  • Genesys PureConnect Landing page
    Landing page //
    2022-12-25
  • Survox Landing page
    Landing page //
    2022-01-15

Genesys PureConnect videos

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Survox videos

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Survox Console Dialer Management

Category Popularity

0-100% (relative to Genesys PureConnect and Survox)

Genesys PureConnect

Survox

Communication
97 97%
Communication
3% 3
Desktop Automation
0 0%
Desktop Automation
100% 100
Customer Support
100 100%
Customer Support
0% 0
Call Center Scripting Software
0 0%
Call Center Scripting Software
100% 100

User comments

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What are some alternatives?

When comparing Genesys PureConnect and Survox, you can also consider the following products

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Custom IVR - Custom IVR development solution offers a notable reduction in overall cost of customer support without making compromise on the proficiency of customer relationship management.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

YOCC - Big V Telecom (Cloud Telephony Services) is one of the best cloud telephony companies in India, offering cloud telephony solution, toll free number, virtual number, much more.

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

InvestorREACH - Developing services and solutions that translate your business into advanced technology is what Interactive Telesis does for a living.

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