Crowdstack is a hosted community and membership platform designed to help engage, retain and grow your audience. Crowdstack site owners have complete control of their data. Crowdstack includes content feeds (blogs, forums, resources), moderation tools, member management/directory, automation rules, gamification, and permissions by role. Everything needed to run an online community easily.
Other unique and key features include:
Subgroups. Communities within a community that can have it's own identity. You can make these private, hidden or open to everyone.
Direct or Private Messages (DMs). Available for private conversations with one or more people in your group.
Premium Memberships. Use our turnkey premium membership system to earn revenue. Site owners set prices and the system processes all the payments for them.
Power Tools. From workflow automation rules to gamification to spam detection integrations, Crowdstack has an industry-leading back-end for community management.
Crowdstack is for businesses, associations, non-profits, creators and many other types of groups. Go private or open to all!
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Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.
My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.
Based on our record, Freshdesk should be more popular than Crowdstack Pro. It has been mentiond 12 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
If you have your own website and want to build a community - look for a community based platform that you can link to your website easily (like crowdstack.com which has a free version) that allows asynchronous communication. Everyone can post information at any length and so you can get feedback or simply engage more with your community. These types of communities platforms are good at increasing your SEO. These... Source: over 2 years ago
Create a community around your specific diet (again content helps with SEO). This might help bring other ideas out for a future book. (check out crowdstack.com for a free community). Link your community to your website. Source: over 2 years ago
When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 5 months ago
What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 5 months ago
Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago
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