Software Alternatives, Accelerators & Startups

Crowdbase VS PHPKB

Compare Crowdbase VS PHPKB and see what are their differences

Crowdbase logo Crowdbase

Crowdbase

PHPKB logo PHPKB

PHPKB is a knowledge management software that helps your organization to set up a fully-responsive modern knowledge base and share information with staff & customers.
  • Crowdbase Landing page
    Landing page //
    2021-10-02

ย  www.crowdbase.comSoftware by Crowdbase

  • PHPKB Landing page
    Landing page //
    2022-02-26

Use our knowledge management software to set up a knowledge base and share information, documents, files, FAQs, how-to guides, and training material with staff and customers in a highly organized way. It reduces the time spent on customer support, improves the productivity of employees, and saves precious time wasted on searching for information. Its powerful group-based permission structure with private categories makes it easy to target and deliver, content to specific groups of knowledge base readers. With PHPKB, you can create rich documentation and knowledge base for your offerings (both internal and external) with ease. PHPKB provides a world-class authoring experience and can be easily customized to meet the needs of small to large scale enterprises.

Feature list of Knowledge Management Software - PHPKB

  1. WYSIWYG Editor with Markdown Support
  2. Review & Publish
  3. Category Manager
  4. Document Versioning & Rollback
  5. Internal Commenting (Collaboration)
  6. Backup (Both Database and Assets)
  7. Custom Domain Mapping (For Cloud Hosted Licenses)
  8. Intelligent Knowledge Base Search
  9. Design Customization and Branding
  10. Multilanguage Support with Automatic Content Replication

PHPKB

Website
phpkb.com
$ Details
paid Free Trial $25.0 / Monthly ("Standard Edition", "1 Admin", "Unlimited Readers")
Platforms
Linux Windows PHP Cross Platform REST API Web Browser Google Chrome Internet Explorer Edge Apache Firefox
Release Date
2006 January

Crowdbase features and specs

  • Knowledge Sharing
    Crowdbase helps teams and organizations share knowledge and expertise efficiently, facilitating better collaboration and problem-solving.
  • Centralized Information
    Offers a centralized hub for all company information, documents, and resources, reducing the time spent searching for information.
  • User-Friendly Interface
    Crowdbase features an intuitive interface that makes it easy for users to navigate and find the information they need quickly.
  • Integration Capabilities
    Supports integration with other popular tools and platforms, enhancing its usability within existing workflows and systems.
  • Collaboration Tools
    Includes collaborative features such as forums, Q&A, and content creation tools which facilitate better team communication and project management.
  • Real-Time Updates
    Provides real-time updates and notifications, ensuring that team members are always informed about the latest changes and developments.

Possible disadvantages of Crowdbase

  • Cost
    May be expensive for smaller businesses or startups as subscription fees can add up, which may limit its adoption.
  • Learning Curve
    Although the interface is user-friendly, there may still be a learning curve for new users unfamiliar with such platforms.
  • Customization
    Might lack advanced customization options for highly specialized needs or preferences within certain organizations.
  • Dependence on User Contribution
    Relies heavily on user contribution for content; if team members are not actively participating, the quality and amount of information may suffer.
  • Security Concerns
    As with any cloud-based platform, there may be concerns about data security and privacy, particularly for highly sensitive information.

PHPKB features and specs

  • Easy to Set-up and use
  • Analytics and Reporting
  • LDAP Integration
  • WYSIWYG Editor
  • Knowledge Base
  • Knowledge Management
  • Categories
  • Articles
  • User Groups
  • Glossary
  • News & Announcements
  • Markdown
  • Version Control
  • Cloud-based
  • Self Hosted
  • Self-Service
  • Multiple Languages
  • Comments
  • Feedback & Commenting

Analysis of Crowdbase

Overall verdict

  • Good

Why this product is good

  • Crowdbase is a platform designed to facilitate knowledge sharing and collaboration within organizations. It provides tools for creating, discovering, and discussing content in a centralized hub, aiming to improve information accessibility and team collaboration.

Recommended for

  • Organizations seeking to improve internal knowledge management
  • Teams looking for enhanced collaborative tools
  • Companies interested in a centralized information sharing platform
  • Businesses aiming to streamline project management and discussion

Crowdbase videos

What is Crowdfunding | Crowdbase

PHPKB videos

How to use PHPKB

More videos:

  • Demo - Admin Area Overview

Category Popularity

0-100% (relative to Crowdbase and PHPKB)
WiKis
100 100%
0% 0
Customer Support
0 0%
100% 100
Internal Knowledgebase
100 100%
0% 0
Help Desk
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Crowdbase and PHPKB

Crowdbase Reviews

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PHPKB Reviews

  1. Eduardo Morcillo
    Best Knowledge Base Management Solution

    Over the years, Iโ€™ve used more knowledge base software than I would like to remember. PHPKB is far and away the best solution Iโ€™ve encountered. Itโ€™s robust and full-featured, yet intuitive, fast and easy-to-use. Oh, and their customer support team is world class.

    ๐Ÿ Competitors: KnowledgeOwl, Freshdesk
    ๐Ÿ‘ Pros:    Document versioning|Easy user interface|Excellent features|Seo friendly|Data protection and security|Fully responsive|Unlimited readers|Publishing workflow|Single sign-on

What are some alternatives?

When comparing Crowdbase and PHPKB, you can also consider the following products

Tettra - Tettra is a company wiki that helps teams manage and share organizational knowledge.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Inverse - Team conversations and knowledge sharing on any webpage

tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

Gibbon - Created by teachers, Gibbon is the school platform which solves real problems encountered by educators every day.

JivoChat - JivoChat is a live chat that enables you to talk to visitors on your website