Software Alternatives & Reviews

CRM.io VS Intercom

Compare CRM.io VS Intercom and see what are their differences

CRM.io logo CRM.io

Grow your Sales Like the Fortune 500

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
  • CRM.io Landing page
    Landing page //
    2023-06-09

CRM.io by 500apps is an advanced CRM Software to Drive more sales and grow your business faster with the best cloud-based Customer Relationship Management software. Get access to 50 apps for $14.99/user

Features:

  1. Lead Management: Lead Management Software could add and manage all your leads at one central location. Close more deals with less work.

  2. Contact Management Software: Contact Management Software by CRM.io could manage customer information and grow stronger customer relationships from one central location.

  3. Account Management Software: Smart Account Management Software understands your customer’s business needs and wins more deals with a strategic view of key accounts in your sales pursuits.

  4. Deals Management: Deal Management Software could track, manage, and win more deals with the growing business.

  5. Sales Automation Software: Sales Automation Software for growing businesses to easily automate complex sales processes.

  6. All-in-one Sales Software - Manage Leads, Contacts, Deals, Documents, Electronic Signatures, Mailing software, and a lot more in one place. Start with access to 450 million leads database.

  7. Powerful Automations - Run predefined workflows on deal pipeline stage changes, new leads, new contact, and a lot more. Build using visual drag-and-drop designer.

  8. Integrations and Widgets - Connect CRM.io to email, telephony providers, billing, helpdesk software, social suite, and a lot more.

  • Intercom Landing page
    Landing page //
    2023-07-05

CRM.io videos

CRM.io

Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

Category Popularity

0-100% (relative to CRM.io and Intercom)
CRM
1 1%
99% 99
Customer Support
0 0%
100% 100
Sales
100 100%
0% 0
CRM Platforms
100 100%
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare CRM.io and Intercom

CRM.io Reviews

  1. Good CRM

    Good product for this price. We use it in the company and it works well.

Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.
10 best Manychat alternatives in 2024 (free & paid)
Intercom is a solution that provides a customer experience across automation and human support. You can use it to automate some repetitive customer questions and tasks, send proactive messages, free up your team, and save resources. Intercom lets you respond to customer inquiries in the channel they arise or the channel that they prefer.
Source: chatfuel.com
8 Best Usetiful Alternatives and Competitors That Are More Professional
But I have to point out that the features that Intercom does provide are very user-friendly and easy to use. If you are currently using Intercom’s messaging widget already, it is really easy to implement and use Product Tours and start decreasing churn rates.
Source: userguiding.com
Top 10 Lead Generation Agencies In 2023
Intercom is not like other lead generation companies; it provides a Conversational Relationship Platform to manage dealings with current and prospective customers. This is an exceptional instrument for connecting with website guests and transforming them into leads. Utilizing Intercom’s live chat and other tools, you can generate leads from your website.

Social recommendations and mentions

CRM.io might be a bit more popular than Intercom. We know about 7 links to it since March 2021 and only 6 links to Intercom. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

CRM.io mentions (7)

  • Ways to Improve Customer Delight Using CRM Software
    The only way is up with CRM software because they help your business not only because they can delight your customers but also help with growth and retention. There are numerous reasons why companies should use CRM software, regardless of the type. Departments can use the CRM data to create notes, send emails, make phone calls, and set critical appointments. The sales pipeline can be maintained appropriately, and... Source: almost 2 years ago
  • Importance of CRM Platform for your eCommerce Business
    Finally, if you’re in the market for a new CRM solution, we’d like to invite you to try CRM.io free for 30 days. It’s the perfect CRM solution for small and medium size businesses looking to grow in the near future. CRM.io provides powerful features designed to help your business thrive, and the framework easily scales with you as your brand grows. Source: almost 2 years ago
  • 5 Powerful and Key CRM Trends and Statistics You Should Know in 2022
    Arguably, CRM software is the most significant software in the world. Over the next seven years, CRM technology is predicted to reach a value of around $128.9 billion. Source: almost 2 years ago
  • CRM vs ERP: Which would be the right one for your business growth?
    There is always room for variations because both contribute to the value addition in terms of revenue and strategy. But, before we get too close to the roof, let’s go through the basics of CRM and ERP. Source: almost 2 years ago
  • Importance of CRM Platform for your eCommerce Business
    Because the customer is the lifeblood of any business, it’s no surprise that Customer Relationship Management (CRM) has grown in popularity among service providers and other industries. CRM platforms not only help sales and marketing teams generate leads and maintain strong customer relationships, but they also help boost the productivity and efficiency of everyday tasks. Source: almost 2 years ago
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Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: about 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: almost 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago
View more

What are some alternatives?

When comparing CRM.io and Intercom, you can also consider the following products

Bento Now - Bento is a marketing automation and email platform designed to help grow your business and make more money through more personal campaigns.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Drip - Turn more website visitors into customers with crash course

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Zoho CRM - Omnichannel CRM for Businesses of all sizes

Drift - A messaging app that helps you grow your business.