CrankWheel VS LiveAgent
Compare CrankWheel VS LiveAgent and see what are their differences
Warmup Inbox is a tool that automates the process of warming up your email inboxes, raising your sender reputation and inbox health automatically.
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CrankWheel
Webnexs POS
Melissa Data Quality
Denali (Cougar)
GuestCentric
Express Accounts
SellerCloud
Zoho SalesIQ
LiveAgent
Freshdesk
Zendesk
Intercom
Zoho Desk
HelpScout
Salesforce Service Cloud
LiveChat
Share your screen to any device during a phone call. Just send a link via SMS, email, IM or say the URL to the session.
The viewer enters in seconds with one click. No prompts for registration, installation or downloads.
Features:
Share your entire screen, browser tab or program window
Grant control of the screen to the viewer
Stream HQ videos with sound
See what your viewer is seeing and how they engage with content
Post-session redirect to your landing page
Record your screen and share the recording
CTA widget for warm leads that alerts your sales team the second they request a call
Ideal for selling to hard-to-reach decision-makers such as individuals and small business owners.
Used in verticals where the product is better explained with visuals than words. Insurance sales, solar sales, SaaS sales, selling digital services, mortgage advice, financial services
LiveAgent is a fully-featured omnichannel help desk software that offers an all-in-one help desk solution for businesses of all sizes and types. LiveAgent's core strength is the ability to integrate multiple communication channels such as email, live chat, phone support, social media but also rarely integrated channels like WhatsApp, Instagram and Viber.
LiveAgent boasts the fastest live chat widget on the market and over 180+ additional features, including ticketing, automation, tags, a customer portal and more. LiveAgent's pricing plans are smart - they enable you to pay for only what you use. Save money and time with LiveAgent.
LiveAgent is used by over 15,000 businesses worldwide including Forbes, Yamaha, eSky and Huawei. It has served over 150M end-users worldwide. Join them in providing world-class customer service. Start your free 30-day trial now, no contracts or credit card required.
CrankWheel LiveAgentCrankWheel's answer
CrankWheel gives you instant screen sharing. Your viewers just click on a link. There are not pop-ups that nudge them to download an app or register first. You can also record your screen, give control or get electronic signatures in a screen share.
LiveAgent's answer:
LiveAgent stands out with its ultra-fast performance, robust ticketing system, and user-friendly interface. It is a scalable solution equipped with over 180+ features and 200+ integrations, capable of growing as your customer service needs expand.
CrankWheel's answer
CrankWheel is easier to use for everyone and you can share to any device without asking your viewers to download anything.
LiveAgent's answer:
LiveAgent offers 24/7 availability, an exceptional 20-second average response time, and extraordinary usability. Suitable for any type of business, its unbeatable value for money makes it a top choice for reliable and efficient customer service.
CrankWheel's answer
Salespeople who sell to remote clients. Health and Life insurance agents, solar sales agents, digital marketers and people selling home services and consultations to small business owners.
LiveAgent's answer:
Our primary audience consists of businesses of all sizes seeking to enhance their customer service experience. This includes startups, SMEs, and large corporations across various industries.
CrankWheel's answer
An ex-Googler returned home after more than a decade abroad and met a childhood friend with over 15 years of experience in selling insurance over the phone. They decided to develop a solution for salespeople to show their screens without having to go to the prospect's home and show a laptop.
LiveAgent's answer:
Born out of the need for better customer interactions, LiveAgent was founded in 2004. Driven by the philosophy 'to treat customers as people, not tickets,' we've grown into a leading customer service solution.
CrankWheel's answer
CrankWheel is a browser-based screen sharing app that is based on WebRTC.
LiveAgent's answer:
As a cloud-based solution, LiveAgent employs cutting-edge technologies to ensure a fast, secure, and reliable customer service platform. Our intricate infrastructure guarantees optimal functionality and high performance at all times.
CrankWheel's answer
LiveAgent's answer:
Renowned brands like Huawei, Yamaha, BMW, and Oxford University are proud users of LiveAgent, trusting us for world-class customer service.
Webnexs POS - Webnexs POS is a world’s most leading and comprehensive POS (point of sale) solution designed to let you sell from your one e-commerce website.
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
Melissa Data Quality - Melissa helps companies to harness Big Data, legacy data, and people data (names, addresses, phone numbers, and emails).
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.
Denali (Cougar) - Denali (Cougar) is software develops leading on-premise accounting solutions for small to mid-sized businesses.
Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.