Contactually VS Atera

Compare Contactually VS Atera and see what are their differences

Rating: 0 reviews
: Promote on VibeVoted

Rating: 5.0 · 1 review
Pricing: Paid Free trial
: Promote on VibeVoted

BoldDesk

BoldDesk is a powerful autonomous AI platform that helps businesses deliver faster, smarter customer support from a single workspace. sponsored

Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.

Which is more popular?

Based on our record, Atera seems to be more popular. It has been mentioned 5 times since March 2021.

social mentions: 0 vs 5
CRM popularity: 100% vs 0%
alternatives listed: 200 vs 240+

Base details

Website, pricing, platforms and company facts side by side.

	Contactually	Atera
Website	contactually.com	atera.com
Pricing	Official pricing	Paid Free trial Official pricing
Platforms	—	Windows Mac OSX Linux
Company	—	2001
Listed in	CRM Sales Sales Tools Sales Workflow +1	Monitoring Tools Remote Monitoring And Management IT Management Patch Management MSP Remote Support IT Asset Management Help Desk Managed Service Provider +6

About Contactually and Atera

In their own words, as submitted to SaaSHub.

Contactually

Atera

  www.contactually.comSoftware by Contactually

Features and specs

What each product offers, as listed by its team.

Contactually 5 features

Atera 7 features

User-Friendly Interface
Contactually offers an intuitive and easy-to-navigate interface, which makes it simple for users to manage their contacts and communication.
Bucket System
The bucket system allows users to categorize contacts into different segments for targeted communication and better organization.
Automated Follow-Ups
Contactually helps users automate follow-up emails, ensuring that no important contact falls through the cracks.
Integration Capabilities
The platform integrates with various other tools and services like email, CRM systems, and social media channels, enhancing its utility.
Analytics and Reporting
Users can access detailed analytics and reporting to track the effectiveness of their outreach and relationship-building efforts.

Possible disadvantages

Pricing
Contactually can be expensive for small businesses or individual users compared to other CRM solutions available in the market.
Limited Customization
Some users may find the customization options for buckets and templates limited, restricting their ability to personalize the software to their specific needs.
Learning Curve
Although the interface is user-friendly, there can be a learning curve for new users to fully understand and utilize all the features effectively.
Email Tracking Issues
Some users have reported inconsistencies and issues with the email tracking feature, which can affect the reliability of tracking engagement.
Customer Support
Customer support has been noted to be not as responsive or helpful as some users would prefer, potentially delaying issue resolution.

Remote Monitoring
Help desk
IT Asset Management
Network Monitoring
Remote Desktop Access
Remote Control
Patch Management

Analysis

An editorial look at what each product does well and who it suits.

Contactually

Atera

Overall verdict

Contactually was generally considered a good CRM solution, especially for small to medium-sized businesses and professionals who prioritize relationship building. However, since Contactually was acquired by Compass and subsequently discontinued as a standalone product in 2020, it is no longer available. As a result, users are recommended to consider alternatives or see how Compass has integrated its features.

Why this product is good

Contactually was a popular CRM tool designed to help users manage and strengthen their professional relationships. It aimed to streamline contact management through features like automated follow-ups, lead nurturing, and the ability to organize contacts into buckets for better segmentation. The platform was particularly valued for its user-friendly interface and effective email tracking capabilities, making it a helpful tool for professionals in relationship-driven industries.

Recommended for

Contactually was ideal for real estate agents, consultants, and other professionals who needed to manage a large volume of relationships and wanted a CRM that offered more personal interaction capabilities. For current alternatives, users should assess CRM tools that emphasize relationship-focused features similar to those Contactually offered.

Overall verdict

Atera is generally considered a good remote monitoring and management (RMM) tool for IT professionals and managed service providers (MSPs).

Why this product is good

Atera offers a comprehensive solution that combines RMM, Professional Services Automation (PSA), and remote access into a single platform. Users appreciate its intuitive interface, robust feature set, and scalability. Additionally, it provides real-time alerting, patch management, and remote control capabilities, which are essential for efficient IT management. Atera's pricing model is also attractive as it's based on a per-user basis, allowing unlimited devices, which can be cost-effective for many businesses.

Recommended for

Atera is recommended for small to medium-sized MSPs, IT consultants, and internal IT departments that need an all-in-one solution for IT management. It is particularly beneficial for those who prefer a cloud-based platform and value the flexibility of a pay-per-user pricing structure.

Videos

Walkthroughs and reviews on video.

Contactually 3 videos + Add

Atera 8 videos + Add

Contactually CRM Review

Category popularity

How often each product is chosen within a category, 0–100% relative to the other.

Score bands 0–20 21–40 41–50 51–60 61–100

Contactually

Atera

100% 100%

CRM

0% 0%

Monitoring Tools

100% 100%

Sales

0% 0%

IT Management

100% 100%

User comments

Share your experience with using Contactually and Atera. For example, how are they different and which one is better?

Reviews and articles

External articles and on-site reviews we used to compare the two products.

Contactually no reviews yet

Atera 5.0 · 1 review

7 Best Personal CRM Systems in 2020
zoowho.com · Dec 2019

Pros: Contactually is available via mobile and desktop. By connecting your email you can sync your contacts and communication history. This software allows you to prioritize the relationships that will be the most...
13 Personal CRM systems for your everyday life
ryzeapp.co · Jan 2018

https://www.contactually.com/ Contactually is a lite CRM that does a fantastic job of keeping you on top of your relationships. With a mobile and web based solution, Contactually provides a great system to grow and...

Great tool!
SaaSHub review

· Mar 2024

Atera streamlines IT operations, making them more efficient and accessible. Whether you're a seasoned pro or new to IT, Atera's intuitive platform is a game-changer. Highly recommended for businesses looking...
HWMonitor Review & Alternatives for 2023
www.comparitech.com · Oct 2023

The Atera system is a cloud-based service that includes server time and space for processing and storage, so the MSP that signs up for this package doesn’t need to have any major infrastructure on its own site. The...
10 Best RMM Software | Remote Monitoring & Management Tools 2021
www.softwaretestinghelp.com · Aug 2021

Verdict: With its fixed pricing for unlimited devices, and its ease of use, Atera is truly the ultimate all-in-one software IT professionals need. Try 100% free for 30-days. It’s risk-free, no credit card required,...

Social recommendations and mentions

Recommendations tracked on public social media and blogs since March 2021.

Contactually 0 mentions

Atera 5 mentions

Tracking Contactually since Mar 2021.

Chat is a mess...
Our 24x7 live chat support is the best way to troubleshoot this issue quickly. You can contact them out from our website (atera.com bottom right corner) or from within the app help widget. Source: about 4 years ago
Best HaloPSA alternatives?
Check out atera.com and feel free to let me know if you have any questions! Source: about 4 years ago
Atera ticketing issue
If after the setup it's still not working, can you pls try to reach out to our support via the live chat channel ? You can contact them using the help icon the right bottom corner of our website, atera.com . Source: over 4 years ago

Alternatives to Contactually and Atera

When comparing Contactually and Atera, you can also consider the following products.

HubSpot CRM
Free CRM software for small businesses.

Compare HubSpot CRM to Contactually or Atera:

HubSpot CRM vs Contactually HubSpot CRM vs Atera
NinjaOne
NinjaOne (Formerly NinjaRMM) provides remote monitoring and management software that combines powerful functionality with a fast, modern UI. Easily remediate IT issues, automate common tasks, and support end-users with powerful IT management tools.

Compare NinjaOne to Contactually or Atera:

NinjaOne vs Contactually NinjaOne vs Atera
Keap
Grow Sales. Save Time. Get Organized.

Compare Keap to Contactually or Atera:

Keap vs Contactually Keap vs Atera
Intercom
Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Compare Intercom to Contactually or Atera:

Intercom vs Contactually Intercom vs Atera
Less Annoying CRM
A simple customer relationship manager made just for small businesses. Manage contact info, track leads, and never miss a follow-up.

Compare Less Annoying CRM to Contactually or Atera:

Less Annoying CRM vs Contactually Less Annoying CRM vs Atera
tawk.to
tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

Compare tawk.to to Contactually or Atera:

tawk.to vs Contactually tawk.to vs Atera