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ConnectWise Automate VS ShiftPlanning

Compare ConnectWise Automate VS ShiftPlanning and see what are their differences

NinjaOne
NinjaOne (Formerly NinjaRMM) provides remote monitoring and management software that combines powerful functionality with a fast, modern UI. Easily remediate IT issues, automate common tasks, and support end-users with powerful IT management tools. featured
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Contents:
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ConnectWise Automate logo ConnectWise Automate

Solve IT Problems with ConnectWise Automate, Remote Monitoring and Remote Management Software. Visit to boost the effectiveness of your IT teams.‎Try ConnectWise Automate .

ShiftPlanning logo ShiftPlanning

Employee Scheduling & Workforce Management
  • ConnectWise Automate Landing page
    Landing page //
    2023-05-12
  • ShiftPlanning Landing page
    Landing page //
    2023-01-08

ShiftPlanning is an online workforce management software with over 500,000 users in 87 countries around the world. Combining Employee Scheduling Software, Time Clocking, Online Payroll and Staff Communication tools into one intuitive and affordable web-based online application, ShiftPlanning is available at all times on any computer or mobile device.

Our online Workforce Management Software is used by small business with less than 10 employees all the way up to Fortune 500 companies like BMW, CVS, Google, Subway, NBC Universal, LuluLemon, AirBnB and more!

ConnectWise Automate features and specs

  • Robust Automation
    ConnectWise Automate offers extensive automation capabilities, allowing IT teams to automate repetitive tasks and manage complex workflows efficiently.
  • Comprehensive Monitoring
    The platform provides advanced monitoring tools that help in identifying and resolving issues proactively, improving system reliability and performance.
  • Scalability
    ConnectWise Automate is highly scalable, making it suitable for businesses of all sizes, from small enterprises to large corporations.
  • Integrations
    It integrates seamlessly with other ConnectWise products and a wide range of third-party applications, offering a cohesive IT management experience.
  • Customizability
    The platform offers a high degree of customization, allowing IT teams to tailor the system to meet their specific needs and workflows.

Possible disadvantages of ConnectWise Automate

  • Complexity
    Due to its extensive feature set, ConnectWise Automate can have a steep learning curve, requiring significant time and effort to master.
  • Cost
    The platform can be expensive, particularly for smaller businesses or those with limited budgets, potentially making it a less viable option.
  • Performance Issues
    Some users have reported slow performance and occasional glitches, which can be frustrating when managing critical IT tasks.
  • Support
    While ConnectWise offers support, some users have found the quality and responsiveness of their support services to be lacking.
  • Initial Setup
    The initial setup and configuration process can be time-consuming and complex, requiring considerable technical expertise.

ShiftPlanning features and specs

  • User-Friendly Interface
    ShiftPlanning offers an intuitive and easy-to-navigate interface, making it accessible for users of various technical levels.
  • Comprehensive Scheduling
    It provides robust scheduling features, allowing managers to efficiently plan and organize shifts, reducing scheduling conflicts and inefficiencies.
  • Cloud-Based Access
    Being cloud-based, users can access ShiftPlanning from anywhere with an internet connection, enhancing flexibility and remote management capabilities.
  • Employee Self-Service
    Employees can view their schedules, request time off, and swap shifts easily, promoting autonomy and reducing administrative overhead.
  • Integration Capabilities
    ShiftPlanning integrates with various third-party tools such as payroll systems, enhancing its overall functionality and reducing duplicate data entry.

Possible disadvantages of ShiftPlanning

  • Cost
    For small businesses, the cost of using ShiftPlanning might be relatively high compared to some other scheduling solutions.
  • Learning Curve
    While the interface is user-friendly, some features may have a learning curve for new users or those not technologically savvy.
  • Limited Customization
    The platform offers limited customization options, which may be insufficient for organizations with highly specific scheduling needs.
  • Mobile App Limitations
    The mobile app, while useful, may not offer all the features available on the desktop version, potentially limiting on-the-go management capabilities.
  • Support Response Time
    Some users have reported that customer support response times can be slow, which could be an issue if immediate technical assistance is needed.

Analysis of ShiftPlanning

Overall verdict

  • ShiftPlanning is generally considered to be a good solution for businesses needing efficient and flexible scheduling software. It is particularly well-regarded for its ease of use and effectiveness in reducing manual scheduling errors.

Why this product is good

  • ShiftPlanning, now known as Humanity, is a workforce management software that is praised for its user-friendly interface and robust features that streamline scheduling, time tracking, and communication. It allows managers to create and modify schedules easily, and employees can view their shifts and request changes, reducing scheduling conflicts and improving transparency. The platform offers integrations with various payroll systems and other HR tools, enhancing its utility for businesses looking to consolidate workforce management processes.

Recommended for

  • Small to medium-sized businesses looking for reliable shift scheduling solutions.
  • Managers who need a tool that can integrate easily with existing HR and payroll systems.
  • Companies requiring real-time communication and engagement with their workforce.
  • Industries with dynamic scheduling needs such as hospitality, retail, healthcare, and service sectors.

ConnectWise Automate videos

+ Add

Webinar Recording: What's new in ConnectWise Automate 12

More videos:

  • Review - ConnectWise Automate: A really great product

ShiftPlanning videos

+ Add

Humanity Module: ShiftPlanning

Category Popularity

0-100% (relative to ConnectWise Automate and ShiftPlanning)

ConnectWise Automate

ShiftPlanning

IT Management
100 100%
IT Management
0% 0
Employee Scheduling
0 0%
Employee Scheduling
100% 100
Monitoring Tools
100 100%
Monitoring Tools
0% 0
Time Tracking
0 0%
Time Tracking
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare ConnectWise Automate and ShiftPlanning

ConnectWise Automate Reviews

10 Best RMM Software | Remote Monitoring & Management Tools 2021
ConnectWise Automate is a rich features platform and is available for small to medium-sized businesses. Most of the companies have not provided the prices for their RMM solution. However, it could be $700 and above for one-time fees. For the subscription-based model, it could be in the range of $50 to $200 per technician per month.
Source: www.softwaretestinghelp.com
12 Best RMM Software and Tools for 2021
ConnectWise Automate is a top RMM tool because it provides MSPs with a centralized console to manage their client’s entire IT asset inventory. Everything from autodiscovery to the patch management process is built to help the user monitor a remote network as easily as possible. That includes physical devices and virtual services.
Source: www.comparitech.com
8 Best RMM Software and Tools
ConnectWise develops IT management software tailored for Technology Solution Providers (TSP). Along with their strong product portfolio, they include ConnectWise Automate which is an RMM platform with a strong focus on automation. ConnectWise Automate RMM can proactively monitor and manage endpoints in large-scale networks. The software can auto-discover assets, schedule...
Source: www.pcwdld.com
Top IT Management Software 2021
As a large organization, you have a ton of devices on your network and need to be able to get to them all in case of an incident. Connectwise Automate offers quick access to all of the endpoints on your network, so you can resolve issues quickly and keep any downtime to a minimum. The system even automatically scans the network to detect all devices and make sure every entry...
Source: www.itbusinessedge.com
15 Best IT Monitoring Tools and Software
ConnectWise Automate (previously LabTech) is an RMM product that automates all stages of the monitoring process, from discovery to patching.
Source: blog.inedo.com

ShiftPlanning Reviews

We have no reviews of ShiftPlanning yet.
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What are some alternatives?

When comparing ConnectWise Automate and ShiftPlanning, you can also consider the following products

NinjaOne - NinjaOne (Formerly NinjaRMM) provides remote monitoring and management software that combines powerful functionality with a fast, modern UI. Easily remediate IT issues, automate common tasks, and support end-users with powerful IT management tools.

ResourceGuru - The fast, simple way to schedule people, equipment, and other resources online.

Microsoft Operations Management Suite - Microsoft Operations Management Suite enables user to gain visibility and control across the hybrid cloud with simplified operations management and security

When I Work - When I Work is an employee scheduling and communication app using the web, mobile apps, text messaging, social media, and email.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Float - The leading resource management software for agencies, studios, and firms. With a simple, drag and drop interface and powerful editing tools, Float saves you time and keeps projects on track.

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