Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.
My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.
Based on our record, CoinMarketCal should be more popular than Freshdesk. It has been mentiond 33 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
CoinMarketCal - this one I little bit unknowns by masses but it is super useful. It is a one spot for all the crypto events going on. Everything that is available somewhere it will probably be here, every fork, every update, live events, AMA, test-net, main-net, release dates... Source: 6 months ago
Https://coinmarketcal.com/en/ is also a very useful site to check out important dates for projects. Source: about 1 year ago
I've had good results with short term investments in alts. One of the methods I used was reading road maps on the project's site, and looking for major milestones. Often they'd pump as the update gets closer and closer. Then I sell a day or two before the milestone is reached. I'd sell it for bitcoin usually. CoinMarketCal lists events and updates, and it might make coin selection faster. Source: over 1 year ago
This website shows all upcoming events and future releases regarding a certain Cryptocurrency. Allows you to see what's being released by which cryptocurrency, and gives you an opportunity to buy ahead in anticipation for price increases as a result of upcoming events. https://coinmarketcal.com/en/. Source: over 2 years ago
The cryptocurrency exchange rate reacts to the news one way or another, you just have to open and close a position in time. Earlier we said that it would be challenging for novice traders to work on a M1 time frame. However, from personal experience I can say that in this particular case, the M1 time frame is as relevant as possible. Larger time frames may simply not reflect the market’s reaction to this or that... Source: over 2 years ago
When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 6 months ago
What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 6 months ago
Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago
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