Software Alternatives, Accelerators & Startups

Codecademy VS LiveAgent

Compare Codecademy VS LiveAgent and see what are their differences

Codecademy logo Codecademy

Learn the technical skills you need for the job you want. As leaders in online education and learning to code, we’ve taught over 45 million people using a tested curriculum and an interactive learning environment.

LiveAgent logo LiveAgent

LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!
  • Codecademy Homepage
    Homepage //
    2024-05-01
  • LiveAgent Landing page
    Landing page //
    2023-10-12

LiveAgent is a fully-featured omnichannel help desk software that offers an all-in-one help desk solution for businesses of all sizes and types. LiveAgent's core strength is the ability to integrate multiple communication channels such as email, live chat, phone support, social media but also rarely integrated channels like WhatsApp, Instagram and Viber.

LiveAgent boasts the fastest live chat widget on the market and over 180+ additional features, including ticketing, automation, tags, a customer portal and more. LiveAgent's pricing plans are smart - they enable you to pay for only what you use. Save money and time with LiveAgent.

LiveAgent is used by over 15,000 businesses worldwide including Forbes, Yamaha, eSky and Huawei. It has served over 150M end-users worldwide. Join them in providing world-class customer service. Start your free 30-day trial now, no contracts or credit card required.

Codecademy features and specs

No features have been listed yet.

LiveAgent features and specs

  • Ticket management: Yes
  • Live Chat & In-App-Messaging: Yes
  • Email notifications: Yes
  • Email Templates: Yes
  • Emailing: Yes
  • Live Chat Support: Yes
  • Call Forward: Yes
  • Call Transfer: Yes
  • Call Analytics and Reporting: Yes
  • Attachment viewer: Yes
  • Spam filter: Yes
  • Help desk & requests management: Yes
  • Reports: Yes
  • Reporting: Yes
  • Reports & analytics: Yes
  • Knowledge Base: Yes
  • Knowledge Management: Yes
  • Customer Service: Yes
  • Customer Support: Yes
  • Customer Feedback Widget: Yes
  • Customer Management: Yes
  • Mobile Apps: Yes
  • White Labeling: Yes
  • Chat: Yes
  • Chat Support: Yes
  • Gamification: Yes
  • Social Media Integrations: Yes
  • Time Tracking: Yes
  • Email Management: Yes
  • IVR: Yes

Codecademy videos

Should You Sign Up For CodeCademy?!

More videos:

  • Review - FreeCodeCamp vs CodeCademy | Which One is Better? Which One Should You Learn With? | Ask a Dev
  • Review - Is Codecademy Good? [REVIEW]

LiveAgent videos

LiveAgent Review - Unitied Inbox, Ticket Desk, Phone System, Live Chat, Video Chat & More

More videos:

  • Tutorial - LiveAgent Review & Tutorial (Including Twilio Setup) [AppSumo 2019]
  • Review - LiveAgent Review on AppSumo
  • Demo - Product Tour

Category Popularity

0-100% (relative to Codecademy and LiveAgent)
Online Learning
100 100%
0% 0
Customer Support
0 0%
100% 100
Online Courses
100 100%
0% 0
Help Desk
0 0%
100% 100

Questions and Answers

As answered by people managing Codecademy and LiveAgent.

What makes your product unique?

LiveAgent's answer:

LiveAgent stands out with its ultra-fast performance, robust ticketing system, and user-friendly interface. It is a scalable solution equipped with over 180+ features and 200+ integrations, capable of growing as your customer service needs expand.

Why should a person choose your product over its competitors?

LiveAgent's answer:

LiveAgent offers 24/7 availability, an exceptional 20-second average response time, and extraordinary usability. Suitable for any type of business, its unbeatable value for money makes it a top choice for reliable and efficient customer service.

How would you describe your primary audience?

LiveAgent's answer:

Our primary audience consists of businesses of all sizes seeking to enhance their customer service experience. This includes startups, SMEs, and large corporations across various industries.

What's the story behind your product?

LiveAgent's answer:

Born out of the need for better customer interactions, LiveAgent was founded in 2004. Driven by the philosophy 'to treat customers as people, not tickets,' we've grown into a leading customer service solution.

Which are the primary technologies used for building your product?

LiveAgent's answer:

As a cloud-based solution, LiveAgent employs cutting-edge technologies to ensure a fast, secure, and reliable customer service platform. Our intricate infrastructure guarantees optimal functionality and high performance at all times.

Who are some of the biggest customers of your product?

LiveAgent's answer:

Renowned brands like Huawei, Yamaha, BMW, and Oxford University are proud users of LiveAgent, trusting us for world-class customer service.

User comments

Share your experience with using Codecademy and LiveAgent. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Codecademy and LiveAgent

Codecademy Reviews

Top 11 Coursera Alternatives 2024
Community support: Students at Code Academy are part of a tight-knit community where they may interact with instructors, classmates, and subject matter experts alike.
Source: freshlearn.com
14 Best Free and Paid Coursera Alternatives For Creators (2024)
Codecademy promotes themselves as a place for beginner coders to learn the basics of programming for free but they do offer a Pro version of the platform that students need to pay for. The platform also offers a Codecademy Creator Program that pays instructors for their work.
#1 Codecademy Alternative
#1 Codecademy AlternativeTry the best codecademy alternative available today and get beyond basic handholding. Learn coding by building real world projects in real environments.codedamn is the #1 Codecademy alternative.Learners100k+Interactive Projects100+Learning Paths4button.splide__arrow.splide__arrow--prev, button.splide__arrow.splide__arrow--next {
Source: codedamn.com
15 Best LeetCode Alternatives 2023
People who want to build a career – Codecademy has a career path that will help you land your dream job. You will gain access to many beginner-friendly lessons in courses like engineering, and machine learning, among many others.
10 Best Codecademy Alternatives in 2022
AlgoExpert is worlds apart from Codecademy Pro. Sure, Codecademy will teach you the fundamentals, but AlgoExpert is next-level. We’re talking the FAANG interview prep world of data structures and algorithms.

LiveAgent Reviews

  1. Great Helpdesk solution

    Helped us to manage customer communications from one place. Easy to use and learn.

    🏁 Competitors: Zendesk, Freshdesk
    👍 Pros:    Easy to use|Easy integration|Automation and custom functions
    👎 Cons:    Nothing, so far

10 Best Freshdesk Alternatives for Businesses in 2024
LiveAgent is an excellent choice for live chat support. It provides best features that increases customer support online.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
If chat widgets are your most wanted feature, LiveAgent is the live chat specialist. If you want more than a live chat bubble, LiveAgent’s comparable plans offer familiar features.
Top 13 Freshdesk alternatives and competitors for 2024
LiveAgent is a help desk solution with customer communication and organizational tools, like live chat and a ticket management system. LiveAgent includes a multichannel interface with access to voice, chat, social media, SMS, and email support. Its ticketing system can automatically distribute tickets to agents based on predefined rules.
Source: www.zendesk.com
The 19 Best Call Center Software (& Features You Need) in 2022
LiveAgent's call center solution is built directly into their multi-channel help desk, so you can help customers over any channel you choose. One of the only tools on the list not to charge a per-minute usage fee, LiveAgent can be a cost-effective solution for small and medium-sized businesses that rely on phone support.
10 Best Call Center Software (December 2022)
LiveAgent offers a free forever plan, which makes it an ideal choice for solopreneurs who want to provide support on a budget. As with most free plans, LiveAgent’s free option is limited, but you do get most omnichannel support for your call center, including voice, email, live chat, contact forms and a customer portal.
Source: www.forbes.com

Social recommendations and mentions

Based on our record, Codecademy seems to be more popular. It has been mentiond 112 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Codecademy mentions (112)

  • How to start learning web development for free
    Codecademy is a freemium platform with high-quality content.  Their courses range from web development to data science, and are interactive and text-based. - Source: dev.to / about 1 month ago
  • Scratch is Addictive: How to get rid of your Scratch addiction
    If you really have decided to become the next Guru on Scratch then you should learn at least one real programming language like JavaScript. I found this JavaScript course very useful: https://learnjavascript.online/. You can also learn Java and Python on codecademy.com. - Source: dev.to / 10 months ago
  • Recommend a website to learn a programming language
    Codecademy.com makes use of a similar approach to the one you mentioned in order to teach JavaScript (and HTML and CSS), giving immediate feedback for the code you write on your browser (except that it uses the browser, as mentioned, instead of an IDE). Source: 11 months ago
  • I want to learn how to program
    Codecademy offers interactive coding courses for various programming languages, including Python and JavaScript. It provides a hands-on learning experience and offers a free trial to get started. codecademy.com. Source: 12 months ago
  • Data Management - Applications - D427 HELP!
    My recommendation is to sign up for codecademy.com and create an account to learn SQL over there. Also use sqlbolt.com because both of these websites provide detailed interactive SQL tutorials that should help you write it. You write the SQL as you learn it which is a better way of learning it in my opinion. Source: 12 months ago
View more

LiveAgent mentions (0)

We have not tracked any mentions of LiveAgent yet. Tracking of LiveAgent recommendations started around Mar 2021.

What are some alternatives?

When comparing Codecademy and LiveAgent, you can also consider the following products

Udemy - Online Courses - Learn Anything, On Your Schedule

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Coursera - Build skills with courses, certificates, and degrees online from world-class universities and companies

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

edX - Best Courses. Top Institutions. Learn anytime, anywhere.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.