Software Alternatives & Reviews

Coda VS Intercom

Compare Coda VS Intercom and see what are their differences

Coda logo Coda

Your all-in-one collaborative workspace.

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
  • Coda Landing page
    Landing page //
    2023-10-08
  • Intercom Landing page
    Landing page //
    2023-07-05

Coda videos

CODA - Shang-Chi and the Legend of the Ten Rings

More videos:

  • Review - CODA (2021) Movie Review
  • Review - CODA - Movie Review | Apple Plus

Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

Category Popularity

0-100% (relative to Coda and Intercom)
Project Management
100 100%
0% 0
Customer Support
0 0%
100% 100
Task Management
100 100%
0% 0
CRM
0 0%
100% 100

User comments

Share your experience with using Coda and Intercom. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Coda and Intercom

Coda Reviews

20 Obsidian Alternatives: Top Note-Taking Tools to Consider
Coda was built for teams. Simply put, Coda brings all your documents and data into a central and evolving document. This app also has different building blocks to help you customize your documents as needed.
Source: clickup.com

Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.
10 best Manychat alternatives in 2024 (free & paid)
Intercom is a solution that provides a customer experience across automation and human support. You can use it to automate some repetitive customer questions and tasks, send proactive messages, free up your team, and save resources. Intercom lets you respond to customer inquiries in the channel they arise or the channel that they prefer.
Source: chatfuel.com
8 Best Usetiful Alternatives and Competitors That Are More Professional
But I have to point out that the features that Intercom does provide are very user-friendly and easy to use. If you are currently using Intercom’s messaging widget already, it is really easy to implement and use Product Tours and start decreasing churn rates.
Source: userguiding.com
Top 10 Lead Generation Agencies In 2023
Intercom is not like other lead generation companies; it provides a Conversational Relationship Platform to manage dealings with current and prospective customers. This is an exceptional instrument for connecting with website guests and transforming them into leads. Utilizing Intercom’s live chat and other tools, you can generate leads from your website.

Social recommendations and mentions

Coda might be a bit more popular than Intercom. We know about 7 links to it since March 2021 and only 6 links to Intercom. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Coda mentions (7)

  • Ask HN: Who is hiring? (April 2024)
    Pareto.AI | Multiple Roles | 100% REMOTE | https://pareto.ai Pareto.AI is in the premium data labeling space, focused on ethical, high-quality labeling. We are currently working with some the largest names in the AI space and growing rapidly. We have a few full-time roles available: 1. General full stack web development (Python, Django, React) contributing to building our core labeling platform 2. A role suitable... - Source: Hacker News / about 1 month ago
  • Show HN: I made an app that consolidated 18 apps (doc, sheet, form, site, chat)
    Since I haven't seen it mentioned here, our small team adopted coda[0] in 2020 which has a similar thesis, as our organization's central information hub, and have not looked back. It has the simplicity of falling back to plaintext, but whenever we want to structure data better gives us tables, charts, publishable forms, sites, etc. It's exciting to have more tools in this space, as I think it addresses a major use... - Source: Hacker News / 4 months ago
  • Feedback on a product that I'm creatinf
    I just found another similar tool which is more similar to what I started building https://coda.io/welcome. Source: over 2 years ago
  • Tech Stack for Law Practice Management Software
    As it relates to document assembly capabilities, lawyers use a large number of templates. I'd like to have templates that have conditional language based on selection by radio buttons or by dragging and dropping paragraphs. Of course, the document assembly would need all the common features such as merging documents based on fields used within LPMS, creating PDF or Word documents, getting e-signatures etc.... Source: almost 3 years ago
  • Any tools for collecting user feedback/ideas/suggestions in an organised matter?
    Coda also appears to be able to do forms, and I know the platform is pretty flexible. Might be able to do some kind of voting system as well. Source: almost 3 years ago
View more

Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: about 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: almost 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago
View more

What are some alternatives?

When comparing Coda and Intercom, you can also consider the following products

Trello - Infinitely flexible. Incredibly easy to use. Great mobile apps. It's free. Trello keeps track of everything, from the big picture to the minute details.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Basecamp - A simple and elegant project management system.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Asana - Asana project management is an effort to re-imagine how we work together, through modern productivity software. Fast and versatile, Asana helps individuals and groups get more done.

Drift - A messaging app that helps you grow your business.