Software Alternatives & Reviews

CobbleStone Software VS Intercom

Compare CobbleStone Software VS Intercom and see what are their differences

CobbleStone Software logo CobbleStone Software

Managing contracts just got easier with CobbleStone!
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Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
  • CobbleStone Software Landing page
    Landing page //
    2021-08-16

CobbleStone Software provides award-winning contract management software (CLM) for thousands of users around the world. CobbleStone Contract Insight is a user-friendly contract lifecycle management software solution that automates and streamlines the entire contract process with artificial intelligence and natural language processing.

  • Intercom Landing page
    Landing page //
    2023-07-05

CobbleStone Software

$ Details
freemium $59.0 / Monthly (Unlimited contract storage)
Platforms
Windows Browser Android iOS Google Chrome Firefox Safari REST API Cloud iPhone Internet Explorer Chrome OS Windows Phone AWS .Net Edge Salesforce Azure ASP.NET API Web Mobile
Release Date
2010 August

CobbleStone Software features and specs

  • Contract Lifecycle Management: Yes
  • Contract management: Yes
  • Contract Analytics: Yes
  • Workflow Management: Yes
  • Workflow Automation: Yes
  • Artificial Intelligence: Yes
  • Document management: Yes
  • Document Signing: Yes
  • Document Storage: Yes
  • Document generation: Yes
  • Search Functionality: Yes
  • Search and Filtering: Yes
  • Reports & analytics: Yes
  • Spend Tracking: Yes
  • Alerts: Yes
  • Dashboards and Visualizations: Yes
  • User Permission Management: Yes
  • Electronic Signature: Yes
  • Integrations: Yes
  • OCR PDF: Yes
  • Optical Character Recognition: Yes
  • Templates: Yes
  • Collaboration Tools: Yes
  • Archiving: Yes
  • Full Text Search on Form Submissions: Yes
  • Compliance Management: Yes
  • Retention Period: yes
  • Version Control: Yes
  • Calendar: Yes
  • Salesforce Integration: Yes
  • Office 365 Integration: Yes
  • Bids and Budgets: Yes
  • RFP / RFQ portal: Yes
  • Vendor management: Yes
  • Supplier Management: Yes
  • Email notifications: Yes
  • Email Templates: Yes
  • Emailing: YES
  • Outlook Email Integration: Yes
  • Word to PDF: Yes
  • Microsoft Outlook Integration: Yes
  • Google Docs: Yes
  • OneDrive integration: Yes
  • Online Access: Yes
  • Mobile App: Yes
  • Mobile apps (iOS & Android): Yes
  • Mobile Friendly: Yes
  • Mobile responsive application: YES
  • Robotic Automation: Yes
  • Playbooks: Yes
  • Advanced reports and statistics: Yes
  • Advanced Search: Yes
  • Advanced Analytics: Yes
  • Supplier Purchase Orders & Bills: Yes
  • Messaging: Yes
  • Risk Management: Yes
  • Risk Reporting: Yes
  • Compliance tools: Yes
  • Milestone, Tasks: Yes
  • Milestone tracking: yes
  • Portal: Yes
  • Secure Data Storage: Yes
  • Secure Collaboration: Yes

Intercom features and specs

No features have been listed yet.

CobbleStone Software videos

CobbleStone Contract Management Software CLM

More videos:

  • Tutorial - Contract Management Artificial Intelligence with VISDOM AI
  • Review - CobbleStone Software Electronic Signatures

Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

Category Popularity

0-100% (relative to CobbleStone Software and Intercom)
Contract Management
100 100%
0% 0
Customer Support
0 0%
100% 100
Document Automation
100 100%
0% 0
CRM
0 0%
100% 100

Questions and Answers

As answered by people managing CobbleStone Software and Intercom.

What makes your product unique?

CobbleStone Software's answer

CobbleStone provides a CLM solution that is highly configurable and user-friendly. On top of that, CobbleStone has over 20 years of experience successfully implementing contract management software.

How would you describe your primary audience?

CobbleStone Software's answer

CobbleStone's primary users are legal teams, procurement teams, compliance teams, sales teams, and finance teams. Users from throughout the organization can request contracts and view status.

Which are the primary technologies used for building your product?

CobbleStone Software's answer

CobbleStone Contract Insight is a web-based CLM application that can be accessed via desktop and native mobile app available on the Apple iOS and Android app stores. CobbleStone Contract Insight can be provided as a SaaS/cloud application or it can be installed on clients' server(s).

Why should a person choose your product over its competitors?

CobbleStone Software's answer

CobbleStone Contract Insight is the preferred contract lifecycle management software solution for clients that want an easy-to-use system that has been selected by thousands of users worldwide.

What's the story behind your product?

CobbleStone Software's answer

CobbleStone's mission is to provide the most advanced, cost-effective, and user-friendly contract and procurement management software applications that enable employees to do their best work.

Our software products and staff go above and beyond the expectations of each other and our clients. -We take a pledge to follow our Code of Conduct. -We take a pledge to respect our clients, our co-workers, our environment, and ourselves. -We strive to be successful by exemplifying sincerity, personal integrity, humility, courtesy, wisdom, and charity. -Our products and software solutions should continue to evolve to meet modern-day business needs.

CobbleStone Software has a proven track record providing contract management software with industry-leading flexibility and features designed to meet the unique needs of your organization. Our solutions are the result of millions of dollars of research and development, thousands of hours, client feedback, and industry "know-how". CobbleStone Contract Insight's® features set in the contract management software marketplace are unprecedented. It is about thinking long term, being responsive, and understanding the power of organization governance. We believe this is the right way to do business, and our satisfied customers would surely agree.

The need for our contract software solution began with a situation whereby a leading company violated an agreement and had to settle the dispute for over two million dollars. In that instance, our mission was created to help organizations avoid violations of agreements while providing a better solution to manage contracts & obligations.

Founded in 1995, CobbleStone was among the first and most experienced companies to offer a contract management software product, and we continue to be a leader with full contract lifecycle management and e-Procurement software.

Contact a CobbleStone Representative today to learn more!

For press inquiries and media relations, visit CobbleStone Software's press page at https://www.cobblestonesoftware.com/company/press.

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare CobbleStone Software and Intercom

CobbleStone Software Reviews

  1. Makes our teams day to day Basis so much easier

    Before our team started to work with CobbleStone, we were heading on the wrong path. Especially due to COVID we were unorganized, not communicating well enough and it was an overall headache. CobbleStone customized the system exactly to what we needed for a day to day basis. CobbleStone is a highly underrated company which offers a highly scalable system and can accommodate to many needs. They are fully open to even developing new features to help your business even further.


Top 17 Best Contract Management Software for Small Business
Contract Management Software by CobbleStone provides advanced & user-friendly contract management & eSourcing solutions. Manage requests, approvals, authoring, compliance, reporting & more.
Source: cllax.com
12 Best Contract Management Software 2022
CobbleStone Contract Insight® Contract Management Software is an Enterprise CLM system selected by thousands of contract admin, legal, and procurement professionals. Contract Insight is backed by artificial intelligence and can automate and streamline the entire contract lifecycle with user-friendly features and administration. Take the stress out of contracts with easier...
11 Best Contract Lifecycle Management (CLM) Software (2022)
CobbleStone is a feature-rich CLM solution that includes an unlimited amount of contract storage space, e-signature compliance, and financial tracking. It also incorporates the VISDOM® AI system to analyze contracts originating from internal or external data and transform that data into building blocks for improved contract oversight, proactive opportunity identification,...
Source: whatfix.com

Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.
10 best Manychat alternatives in 2024 (free & paid)
Intercom is a solution that provides a customer experience across automation and human support. You can use it to automate some repetitive customer questions and tasks, send proactive messages, free up your team, and save resources. Intercom lets you respond to customer inquiries in the channel they arise or the channel that they prefer.
Source: chatfuel.com
8 Best Usetiful Alternatives and Competitors That Are More Professional
But I have to point out that the features that Intercom does provide are very user-friendly and easy to use. If you are currently using Intercom’s messaging widget already, it is really easy to implement and use Product Tours and start decreasing churn rates.
Source: userguiding.com
Top 10 Lead Generation Agencies In 2023
Intercom is not like other lead generation companies; it provides a Conversational Relationship Platform to manage dealings with current and prospective customers. This is an exceptional instrument for connecting with website guests and transforming them into leads. Utilizing Intercom’s live chat and other tools, you can generate leads from your website.

Social recommendations and mentions

Based on our record, Intercom seems to be more popular. It has been mentiond 6 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

CobbleStone Software mentions (0)

We have not tracked any mentions of CobbleStone Software yet. Tracking of CobbleStone Software recommendations started around Mar 2021.

Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: about 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: almost 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago
View more

What are some alternatives?

When comparing CobbleStone Software and Intercom, you can also consider the following products

Conga Contracts - Conga Contracts is management solution designed to accelerate and simplify contract negotiations in Salesforce.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Juro - Juro is a contract automation platform that enables your team to create, execute and monitor routine contracts at scale without ever leaving the browser.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

ContractWorks - ContractWorks provides secure and easy-to-use contract management software that helps you gain control of your contracts.

Drift - A messaging app that helps you grow your business.