Clubhouse VS Freshdesk

Clubhouse Reviews

Freshdesk Reviews

1. Brian Howard    

   Owner at BarSight | almost 2 years ago
   Does what it says on the box

   Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

   My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

   🏁 Competitors: HelpScout, Zendesk

   👍 Pros:    Straightforward|Free basic plan

   👎 Cons:    Missing a feature

Clubhouse mentions (15)

• Where to put a feature request

  We're using clubhouse.io for our hobby software project and I'm finding it difficult to place a simple feature request anywhere. I'm not a project manager, but a software developer, and this is not too serious but I just can't get this out of my mind. Source: over 2 years ago

• [MEGATHREAD] Tools And Apps That You Can’t Live Without. Productivity, Sales, Digital Sec, Health, and more.

  Clubhouse for project management, kanban boards etc. Source: over 2 years ago

• The one productivity tool you can’t live without?

  Clubhouse - not the audio app, but a different one that does project management, kanban boards etc. Source: over 2 years ago

• Free for dev - list of software (SaaS, PaaS, IaaS, etc.)

  Clubhouse - Project management platform. Free for up to 10 users forever. - Source: dev.to / almost 3 years ago

• A database with 3.8B phone numbers from Clubhouse is up for sales

  Yeah, not sure either. Suspecting it's some other Clubhouse, not the main (project planning) one (https://clubhouse.io). - Source: Hacker News / almost 3 years ago

Freshdesk mentions (12)

• Moog support?

  When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 5 months ago

• CMS with ticketing support

  What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 5 months ago

• Need help picking a ticketing system

  Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago

• Beware, read carefully and make conclusions

  Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago

• What Ticket Systems do ya'll use?

  We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago