Software Alternatives, Accelerators & Startups

CloudTalk VS Vapi

Compare CloudTalk VS Vapi and see what are their differences

Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.

CloudTalk logo CloudTalk

Work locally, grow globally

Vapi logo Vapi

Voice AI Infrastructure for the Internet
  • CloudTalk Landing page
    Landing page //
    2021-10-05

CloudTalk is a contact center management solution that enables businesses to streamline communications with teams and customers using virtual call systems. It allows executives to manage inbound/outbound calls, extract interaction history from various sources and provide personalized support to clients. All you have to do is connect to the internet and CloudTalk will take care of everything else. The advantage of cloud software is also the ability to fully scale and adapt to customer needs.

CloudTalk provides a number of advanced features such as automated call distribution, call forwarding, interactive voice response, custom reporting, international numbers and much more. One of the biggest benefits are the integrations with globally used systems (eg HubSpot, Zendesk, Salesforce, Intercom, Freshdesk ...) where companies have all the data in one place and always up to date.

Not present

CloudTalk

$ Details
paid Free Trial $25.0 / Monthly
Platforms
Browser Windows Mac OSX Linux iOS Android
Release Date
2018 March
Startup details
Country
Slovakia

Vapi

Website
vapi.ai
Pricing URL
-
$ Details
-
Platforms
-
Release Date
-

CloudTalk features and specs

  • Call Recording
  • International Numbers
  • Automated Call Distribution
  • Interactive Voice Response
  • Call Forwarding
  • Click to Call

Vapi features and specs

No features have been listed yet.

Analysis of CloudTalk

Overall verdict

  • CloudTalk is considered a strong choice for businesses that require a reliable and scalable cloud-based phone system with advanced features. Customer reviews generally highlight its ease of use, extensive functionality, and excellent customer support.

Why this product is good

  • CloudTalk is often praised for its user-friendly interface, robust features such as call analytics, CRM integrations, and automated call distribution. It is particularly beneficial for businesses looking to streamline their communication processes and improve customer service through a cloud-based phone system.

Recommended for

    CloudTalk is recommended for small to medium-sized businesses, contact centers, and enterprises that need a comprehensive virtual phone system. It's especially beneficial for those looking to enhance their customer support capabilities and improve internal communication.

CloudTalk videos

CloudTalk - video review & short demo

More videos:

  • Review - Getting Started with CloudTalk - Phone System Overview
  • Review - LiveAgent + CloudTalk - Integration Overview
  • Review - How CloudTalk helped Boataround grow from a start-up to a world leader
  • Demo - We are Launching Our Remastered CloudTalk Go Application

Vapi videos

Exploring Vapi A Quick Review - Discuss what is needed to compare to Air.Ai

More videos:

  • Review - a 1hr voice convo with AI (VapiAI)
  • Tutorial - How To Build a $5,000 AI Voice Assistant For FREE With Vapi

Category Popularity

0-100% (relative to CloudTalk and Vapi)
Communication
100 100%
0% 0
AI
0 0%
100% 100
VoIP
100 100%
0% 0
Customer Support
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare CloudTalk and Vapi

CloudTalk Reviews

The 19 Best Call Center Software (& Features You Need) in 2022
CloudTalk is an innovative call center software that provides users with various unique tools. For example, its custom queue feature allows support teams to dictate where incoming calls will be distributed. With CloudTalk, inbound calls are routed to agents best suited to solve the customer's issue. This eliminates call transfers, which can add friction to the customer...
The Top 9 Aircall Alternatives: How Do They Compare?
CloudTalk is a contact center management solution that enables businesses to streamline communications with teams and customers using virtual call systems.
Source: aircall.io
Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
In terms of integrations, Cloudtalk is also pretty comparable to Aircall, and like Dialpad, both have open APIs, so if for whatever reason you donโ€™t like Aircall, Cloudtalk could be a good alternative.
Source: www.dialpad.com
7 Best Cloud PBX Solution for Small to Medium Business
CloudTalk is a consolidated cloud-based phone system with an integrated call center platform. Itโ€™s built to work with modern business tools, helpdesk, and eCommerce stores, which helps to streamline client-to-business communication. The most popular monthly plan starts at $20 and can be upgraded depending on your needs.
Source: geekflare.com
Top successful VoIP business phone system providers in the market
CloudTalk is an online VoIP business phone system mainly built for startups and enterprises. It uses state of the art VoIP technology in order to deliver the advanced call center management and call routing. However, the platform comes up with some of the detailed statistics for better performance monitoring. In the pricing part, CloudTalk offers plans that are bundled...
Source: talkroute.com

Vapi Reviews

SigmaMind AI vs Vapi vs Retell: Data Privacy that Developers can trust
Developers shouldnโ€™t have to guess what happens to their conversations once they hit the platform. With Vapi and Retell, โ€œownershipโ€ often comes with strings attached. SigmaMind AI takes the opposite stance: your data is fully yours, and nothing is used for training without your consent.
AI Voice Agent Platform For Business: A Complete Guide 2026
Iรขย€ย™d recommend Vapi if you are planning to create advanced AI meeting agents. It is great for creating custom flows and integrates easily with all of your databases, CRMs, and knowledge bases.
Top 10 AI Voice Agent Development Companies [2026]
Vapi is a San Francisco-based AI Voice Agent Development Agency founded 2023. This company is well-known for its developer-first platform that supports businesses to deploy their own AI voice agents. Vapi is one of the top custom voice ai companies toronto.
10 Best Custom AI Voice Agents for 2026: My Hands-On Review
Vapi AI, an advanced voice agent, stands out with its fast performance; it has sub-500ms latency and 99.9% uptime. Itโ€™s backed by a forward-deployed team, built-in AI guardrails, and has full compliance with SOC2, HIPAA, and PCI standards.

Social recommendations and mentions

Based on our record, Vapi seems to be more popular. It has been mentiond 9 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

CloudTalk mentions (0)

We have not tracked any mentions of CloudTalk yet. Tracking of CloudTalk recommendations started around Mar 2021.

Vapi mentions (9)

  • The 8 Best Platforms To Build Voice AI Agents
    The Vapi platform helps developers build and deploy voice agents and AI products in Python, React, and TypeScript. It provides two ways to make intelligent voice apps. It's assistant's option allows you to create simple conversational services that may require a single system prompt for the underlying model's operations. - Source: dev.to / 4 months ago
  • OpenClaw Is Changing My Life
    It can make/take phone calls[0], but they need to be prompted on the nature of the call, the data they need, and how to collect it. They can also output the results of the call via API. An AI agent from Masterworks recently called me using this technology. [0] https://vapi.ai/. - Source: Hacker News / 5 months ago
  • How to Set Up Voice AI Webhook Handling for Real Estate Inquiries Effectively
    ### Resources **VAPI Documentation:** [vapi.ai/docs](https://vapi.ai/docs) โ€“ Voice agent API, webhook integration, real-time call transcription, intent detection endpoints, assistant configuration, function calling. **Twilio Voice API:** [twilio.com/docs/voice](https://twilio.com/docs/voice) โ€“ Phone integration, call handling, webhook callbacks, TwiML response formatting, call status tracking. **GitHub... - Source: dev.to / 6 months ago
  • Implementing Real-Time Streaming with VAPI: My Journey to Voice AI Success
    ## Resources **VAPI**: Get Started with VAPI โ†’ [https://vapi.ai/?aff=misal](https://vapi.ai/?aff=misal) **VAPI Documentation:** Official [VAPI API reference](https://docs.vapi.ai) covers WebSocket voice streaming, real-time transcription configuration, and function calling patterns for conversational AI. **Twilio Voice API:** [Twilio Media Streams](https://www.twilio.com/docs/voice/media-streams) documentation... - Source: dev.to / 6 months ago
  • I built a voice AI agent to clean my emails, meetings, and Slack DMs (Composio, Vapi, OpenAI TTS) ๐Ÿช„
    Paul Atreides uses the Voice as a tool for control and assertion. Imagine commandeering an AI agent with this voice. We built an AI agent using Composio, Vapi, and OpenAI TTS integrated with Gmail, Slack, and Google Calendar. It can summarise emails, schedule meetings, and search for Slack messages. Your entire morning routine is stress-free. - Source: dev.to / 10 months ago
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What are some alternatives?

When comparing CloudTalk and Vapi, you can also consider the following products

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

Retell AI - API that enables developers to build human-like voice agents

Dialpad - Switch is a cloud-based phone system built for Google Apps users.

Bland AI - An AI Phone Calling API

RingCentral - RingCentral is the leading provider of cloud-based communications and collaboration solutions for small business and enterprise companies

Eleven Labs - The most realistic and versatile AI speech software, ever. Eleven brings the most compelling, rich and lifelike voices to creators and publishers seeking the ultimate tools for storytelling.