CloudConvert VS Freshdesk

CloudConvert Reviews

Freshdesk Reviews

1. Brian Howard

   | Owner at BarSight | almost 2 years ago
   Does what it says on the box

   Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

   My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

   🏁 Competitors: HelpScout, Zendesk

   👍 Pros:    Straightforward|Free basic plan

   👎 Cons:    Missing a feature

CloudConvert mentions (40)

• A list of SaaS, PaaS and IaaS offerings that have free tiers of interest to devops and infradev

  Cloudconvert.com — Convert anything to anything. Two hundred eight supported formats including videos and gifs. - Source: dev.to / 3 months ago

• Somewhat important question regarding issues with downloading videos

  I used https://cloudconvert.com/ and converted the mp4 I downloaded from https://twittervideodownloader.com/ to mp4 again and it worked. The issue makes no sense but this is a temporary solution. Source: 6 months ago

• What is this?

  It’s a website specifically https://cloudconvert.com/. Source: 5 months ago

• SEO Tutorial - Step by Step Guide in Details

  It is necessary to add pictures to make your content more attractive. But media can also slow down your website. Make them light without losing quality. You can use cloud converter (https://cloudconvert.com/) to convert jpg, png to next-generation format webP. If your website is built on Worpress Smush or ShortPixel will do the job. Images are also one of the best ways to get more organic traffic and leads.... - Source: dev.to / about 2 years ago

• The Amount of Nostalgia In This Issue of PSM.

  Please note that you'll have to convert the file from CBR to PDF, you can do it HERE. Source: over 2 years ago

Freshdesk mentions (12)

• Moog support?

  When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 5 months ago

• CMS with ticketing support

  What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 6 months ago

• Need help picking a ticketing system

  Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago

• Beware, read carefully and make conclusions

  Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago

• What Ticket Systems do ya'll use?

  We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago