Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.
My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.
Based on our record, Smallpdf should be more popular than Freshdesk. It has been mentiond 37 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 5 months ago
What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 6 months ago
Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago
Smallpdf [1] probably deserves a mention here. Not OSS and not self-hosted, but I‘ve used it occasionally and it has always worked really well. When I was running an agency, we inherited their first office – very cool folks. [1] https://smallpdf.com/. - Source: Hacker News / 5 months ago
And use this one to merge two single-page pdf to make a double side page. Source: 6 months ago
I don't have Office 365 for the "Get Data" option, nor do I have Adobe Acrobat. I've tried the smallpdf website but it came out a mess, possibly because my original spreadsheet had highlighted rows and lots of text in some of the cells. Source: about 1 year ago
Examples of companies doing this well: - SmallPDF users can convert or compress a limited number of files without an account — turning users into advocates and customers once paid use cases comes along; - Freshline uses interactive product demos to help users self-educate and understand the value of their features, without a paywall or registration;. Source: about 1 year ago
I actually create professional resumes for allied health professionals using Adobe Pro. Are you able to just use a free pdf editor such as sejda or smallpdf.com or pdfcandy.com and then what you already have, you can edit and reformat yourself without having to repay each time? Source: about 1 year ago
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