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CloudCall VS SIPNEX

Compare CloudCall VS SIPNEX and see what are their differences

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CloudCall logo CloudCall

Communication software for your CRM

SIPNEX logo SIPNEX

Carrier-grade call tracking with dynamic number insertion, per-campaign tracking numbers, real-time CDRs, and A-level STIR/SHAKEN attestation. Know which campaigns drive calls.
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  • CloudCall Landing page
    Landing page //
    2023-10-20

CloudCall is the only communications software dedicated to businesses who use CRMs. By capturing all calls and communications, and saving them into the CRM contact records, CloudCall helps businesses make more insightful decisions, stay in control of teams working from anywhere, and get more done faster.

Let data drive your business Capture data from your communications, surface key insights, and automate key workflows. Saving time, increasing efficiency and profits.

Get more control Keep everything in your CRM and see how your teams are doing from anywhere.

Boost productivity and profits Make more placements, close more deals, get more done faster, with Click-to-call, Power Dialler and Automated workflows.

Be a team, wherever you are Working on the go… everyone’s doing it. And with CloudCall, you can do it without sacrificing the quality of your work. We designed our platform for busy teams on the go, so you’ll never miss a connection, and all activities will be synced to your CRM records, no matter where you are.

With the deepest and most advanced integration on the market, we bring people and technology closer together.

CloudCall. The closer the better.

  • SIPNEX Landing page
    Landing page //
    2026-08-29

SIPNEX Call Tracking is a carrier-grade call attribution solution that provides tracking phone numbers, real-time call detail records, and call recording to measure marketing campaign performance without traditional call tracking platform fees.

  • Carrier-direct tracking phone numbers (DIDs) with wholesale pricing
  • Per-campaign tracking numbers for marketing attribution
  • Dynamic Number Insertion (DNI) support for website visitor tracking
  • Real-time Call Detail Records (CDRs) with timestamps, duration, caller ID, and call disposition
  • Carrier-level call recording linked directly to call records
  • Campaign attribution based on unique tracking numbers
  • A-level STIR/SHAKEN attestation for verified outbound callbacks
  • No monthly platform fees or per-call analytics charges
  • Full CDR export for integration with custom analytics platforms
  • Support for website, advertising, and offline campaign tracking
  • Wholesale voice pricing without traditional call tracking markups
  • Built for businesses, call centers, and operators managing their own reporting and analytics

CloudCall

Website
cloudcall.com
Pricing URL
Official CloudCall Pricing
$ Details
paid Free Trial $15 / Monthly (Pro Edition)
Platforms
Windows Mac OSX
Release Date
-
Edit details

SIPNEX

Website
sipnex.ca
Pricing URL
-
$ Details
-
Platforms
-
Release Date
2019 February
Edit details

CloudCall features and specs

  • CRM Integration
  • Softphone
  • Inbound Calls Unlimited
  • Dedicated Direct Line Number
  • IVR
  • Call Recording
  • Click to Call
  • Mobile App
  • Queue Callback
  • Local Presence
  • Outbound Display DDis Pack
  • In-Call Consent
  • Power Dialler
  • Voicemail Drop

SIPNEX features and specs

  • Call Tracking Analytics
    Provides detailed analytics on inbound calls, allowing businesses to track which marketing campaigns, keywords, or channels are driving phone call conversions.
  • Dynamic Number Insertion
    Likely supports dynamic number insertion (DNI) technology that automatically swaps phone numbers based on traffic source, enabling more granular tracking of caller origin.
  • Integration Capabilities
    May integrate with popular CRM and marketing platforms, helping businesses consolidate call data with other marketing metrics for a unified view of performance.
  • Call Recording Features
    Offers call recording functionality that can be used for quality assurance, training purposes, and to verify lead quality from marketing efforts.
  • Canadian-Based Service
    Being a Canadian company, it may offer better support for local businesses, including compliance with Canadian privacy regulations and localized customer service.

Analysis of CloudCall

Overall verdict

  • For businesses seeking a unified communication solution integrated with their existing CRM systems, CloudCall is a solid choice. It excels in providing a comprehensive suite of tools that enhance communication efficiency and data management capabilities. However, potential users should consider their specific CRM compatibility and assess whether the features align with their business needs. The overall feedback from users is generally positive.

Why this product is good

  • CloudCall is known for integrating seamlessly with various CRM systems, offering a range of communication tools such as voice calls, SMS, and instant messaging. It aims to centralize customer communications, enhance productivity, and improve data accessibility, making it easier for businesses to manage their client interactions directly within their CRM. Users appreciate its user-friendly interface, robust feature set, and the ability to streamline communication processes.

Recommended for

    CloudCall is recommended for small to medium-sized businesses that rely heavily on CRM systems for customer relationship management and want to enhance their communication processes. It is particularly beneficial for sales teams, customer service departments, and recruitment agencies that need to maintain a high volume of client interactions and prefer having all communication tools integrated within their CRM platform.

CloudCall videos

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SIPNEX videos

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Category Popularity

0-100% (relative to CloudCall and SIPNEX)

CloudCall

SIPNEX

VoIP
100 100%
VoIP
0% 0
Call Tracking Software
0 0%
Call Tracking Software
100% 100
Communication
100 100%
Communication
0% 0
Call Management
0 0%
Call Management
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare CloudCall and SIPNEX

CloudCall Reviews

Best Call Center Software: The Complete List (2020 Update)
CloudCall provides the leading software and telecommunications solution which helps business enhance their communications. By integrating phone communications directly into your CRM, CloudCall optimizes businesss relationships with its candidates and clients, while maximizing the power of the CRM system. Call functionality and data is now easily accessible from one system...
Source: biz30.timedoctor.com

SIPNEX Reviews

We have no reviews of SIPNEX yet.
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What are some alternatives?

When comparing CloudCall and SIPNEX, you can also consider the following products

RingCentral - RingCentral is the leading provider of cloud-based communications and collaboration solutions for small business and enterprise companies

Invoca - Call tracking & analytics software

CallHub - Predictive Call Center, Voice and Text Broadcasting app

CallRail - A-la-carte call tracking software for small business

Vonage - Vonage is a cloud-based all-in-one VoIP software solution designed for multiple industries such as accounting, healthcare, finance and marketing etc.

CallFire - Grow your business with virtual phone numbers, IVR, voice broadcasting, mass text messaging services and power dialing.

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