Close VS Copper

Compare Close VS Copper and see what are their differences

Zoho CRM

Omnichannel CRM for Businesses of all sizes featured

Contents:

» Base Details
» Videos
» Reviews
» Alternatives

Close

A CRM with built-in calling, SMS, and email

Copper

Copper (formerly ProsperWorks) is easy-to-use customer relationship management for small businesses. Capture contacts and sales leads direct from Gmail with our simple CRM.

Landing page //
2023-09-15

Landing page //
2023-05-09

Close

Website: close.com
Pricing URL: Official Close Pricing
Startup details
Country: United States

Edit details

Copper

Website: copper.com
Pricing URL: Official Copper Pricing
Startup details
Country: United States

Edit details

Close features and specs

Unified Interface
Close provides a complete customer relationship management solution with a robust set of features including email, calling, and SMS integration, all within one platform, which enhances workflow efficiency.
Automation Features
The platform includes extensive automation capabilities such as automated emails, task reminders, and follow-ups, helping to streamline repetitive tasks and improve productivity.
Ease of Use
Close is known for its user-friendly interface and intuitive design, making it accessible for users of varying technical skill levels.
Excellent Support
Close has a strong reputation for providing excellent customer support, including comprehensive onboarding assistance and a wealth of online resources and documentation.
Integration Capabilities
Close integrates seamlessly with numerous other tools and platforms, including popular options like Slack, Zoom, and Zapier, enhancing its functionality and versatility.

Possible disadvantages of Close

Pricing
The cost of Close can be relatively high compared to other CRM solutions, particularly for small businesses or startups operating on limited budgets.
Limited Customization
Some users may find the customization options within Close to be somewhat limited, which can be a drawback for businesses with highly specific needs.
Learning Curve
Despite its overall ease of use, some features can have a steeper learning curve, potentially requiring additional time for new users to become fully proficient.
Mobile App Limitations
The mobile application currently offers fewer functionalities compared to the desktop version, which can be restrictive for users who need to manage workflows on the go.
Reporting Features
While Close offers basic reporting capabilities, some users may find the depth and flexibility of reporting features to be less comprehensive compared to other advanced CRM solutions.

Copper features and specs

Integration with Google Workspace
Copper integrates seamlessly with Google Workspace, allowing users to manage CRM tasks directly within Gmail, Google Drive, Calendar, and other Google services. This native integration enhances productivity and reduces the need for switching between different applications.
User-friendly Interface
The platform is designed with ease-of-use in mind, featuring an intuitive and straightforward user interface. This makes it accessible for users with varying levels of technical expertise.
Customization Options
Copper provides a range of customization options, allowing users to tailor the CRM to their specific business processes and workflows. This flexibility can help businesses align the tool more closely with their unique needs.
Automated Workflow
The CRM offers robust automation features, such as task automation, follow-up reminders, and automated data entry, which help save time and ensure that important activities are not missed.
Strong Customer Support
Copper is known for its responsive customer support team, offering multiple channels for assistance including live chat, email, and phone support. This ensures users can quickly resolve any issues they encounter.

Possible disadvantages of Copper

Limited Advanced Features
While Copper is powerful for basic CRM tasks, it lacks some of the advanced features found in more complex CRM systems, such as extensive analytics, advanced custom reporting, and intricate sales automation capabilities.
Cost
Copper's pricing can be relatively high compared to other CRMs, especially for small businesses or startups with tight budgets. The costs can add up quickly, particularly when additional features or higher-tier plans are required.
Mobile App Limitations
The mobile app, although functional, does not offer the same level of features and usability as the web version. Some users might find the mobile experience limiting for on-the-go CRM management.
Dependency on Google Workspace
Since Copper is heavily integrated with Google Workspace, businesses not using Google services may find the CRM less attractive or useful. Additionally, any issues with Google services could impact CRM functionality.
Limited Third-Party Integrations
Copper offers fewer third-party integrations compared to some other CRMs. This limitation can affect businesses that rely on a diverse set of tools and require their CRM to integrate with various software solutions.

Analysis of Close

Overall verdict

Close is considered a highly effective CRM tool for sales-oriented teams. It offers a range of powerful features that streamline the sales process, though it might be considered expensive for teams not heavily focused on aggressive sales tactics.

Why this product is good

Close (close.com) is a customer relationship management (CRM) software designed specifically for sales teams. It is appreciated for its intuitive interface, robust automation features, and efficient communication tools such as email and calling integrations. Users find it especially beneficial for small to medium-sized businesses looking to optimize their sales processes and improve productivity.

Recommended for

Close is ideal for sales-driven organizations, especially small to medium-sized enterprises (SMEs) that require efficient lead management, streamlined communication, and actionable insights to enhance their sales performance.

Analysis of Copper

Overall verdict

Overall, Copper is considered a good CRM option, especially for small to medium-sized businesses that heavily use Google Workspace. It offers robust features, reliable performance, and good customer support, making it a viable choice for companies looking to streamline their customer relationship management.

Why this product is good

Copper (copper.com) is known for its intuitive CRM platform that integrates seamlessly with Google Workspace. It's designed to help businesses manage their relationships and sales processes efficiently. Users often praise its user-friendly interface, automation capabilities, and the ability to access information directly from their inboxes, which saves time and reduces the need to switch between different apps.

Recommended for

Copper is highly recommended for small to medium-sized businesses, teams that rely on Google Workspace, and organizations looking for an intuitive and easy-to-use CRM solution. It's particularly suited for businesses looking to improve their sales processes and collaboration efficiency without the complexity of more intensive CRM systems.

Close videos

+ Add

Close Netflix Review

Copper videos

+ Add

How it Works - Copper (formerly ProsperWorks) Crm for Google

Category Popularity

0-100% (relative to Close and Copper)

Close

Copper

CRM

24 24%

CRM

76% 76

Sales

25 25%

Sales

75% 75

Sales Workflow

52 52%

Sales Workflow

48% 48

CRM Platforms

0 0%

CRM Platforms

100% 100

User comments

Share your experience with using Close and Copper. For example, how are they different and which one is better?

Reviews

These are some of the external sources and on-site user reviews we've used to compare Close and Copper

Close Reviews

We have no reviews of Close yet.
Be the first one to post

Copper Reviews

Top 9 Best Copper CRM Alternatives for Businesses in 2023

Are you looking for a CRM system that is similar to Copper CRM but offers more features? There are a number of great CRM systems available that have a lot of the same features as Copper CRM. In this blog post, we’ll take a look at some of the best Copper CRM alternatives. Keep reading to learn more!

Source: magenest.com

Top 21 Salesforce’s Competitors and Alternatives

In Feb 2021, Copper CRM acquired Sherlock. This engagement analytics platform visualizes the entire customer journey and provides information about their intent, engagement, and product usage. With Sherlock, Copper CRM can entice sales teams from Salesforce. [25]

Source: bstrategyhub.com

14 Best Copper CRM Alternatives to Use in 2022

The 14 best Copper alternative solutions mentioned in this CRM comparison for small businesses offer the same or better functionality than Copper CRM. Unlike Copper, these tools not only integrate with G Suite but a variety of other software, providing you the room to work with the tools you like.

Source: www.bigcontacts.com

9 Cheap Salesforce Alternatives that Make CRM as Simple as Amazon.com

Great article Michael! One addition which would be perfect for this list would be ProsperWorks (https://www.prosperworks.com/), a simple CRM for Google Apps. ProsperWorks, seamlessly integrates with Gmail and is highly recommended for small businesses as it is very simple and easy to use with almost zero data entry. Would love to hear what you think!

Source: blog.capterra.com

Social recommendations and mentions

Based on our record, Close should be more popular than Copper. It has been mentiond 8 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Close mentions (8)

Ask HN: Who is hiring? (March 2024)
Close (https://close.com) | Multiple Product & Engineering Roles | REMOTE (US) Close is a bootstrapped, profitable, completely remote, ~90 person team of thoughtful individuals who value autonomy and impact. Since 2013, we’ve been building a CRM for small businesses with a focus on better communication, without the hassle of manual data entry or complex UI. We're looking for experienced people in the following... - Source: Hacker News / over 2 years ago
Ask HN: Who is hiring? (February 2024)
Close (https://close.com) | Multiple Product & Engineering Roles | REMOTE (US) Close is a bootstrapped, profitable, completely remote, ~90 person team of thoughtful individuals who value autonomy and impact. Since 2013, we’ve been building a CRM for small businesses with a focus on better communication, without the hassle of manual data entry or complex UI. We're looking for experienced people in the following... - Source: Hacker News / over 2 years ago
Why this simple email template can help with your sign-ups conversion
This sign-up sales email from Close.io (now close.com) will likely increase your conversion rate. Here's why it works well:. Source: about 3 years ago
managing SAAS pipeline
Do you need something to manage outbound email sequences? close.com or quickmail.io are both pretty cool. Source: almost 4 years ago
A modern data stack for startups
On the left, you'll see data sources (only a sample, we have many more than this), tools where we generate and work with data. One of them is Product, the Postgres database that powers incident.io, while Intercom and Close are SaaS we use to run our business. - Source: dev.to / about 4 years ago

Copper mentions (1)

Is there anyone taking on Salesforce and Hubspot?
I've seen Copper CRM work quite well for contractors (assuming that your team is using or open to using Google Workspace - if you're not using Google Workspace, I'd probably ask why not? But then recommend you to use Pipedrive if you're not willing to switch to Google Workspace). Source: over 3 years ago

What are some alternatives?

When comparing Close and Copper, you can also consider the following products

Pipedrive - Sales pipeline software that gets you organized. Helps you focus on the right deals, so easy to use that salespeople just love it. Great for small teams.

Zoho CRM - Omnichannel CRM for Businesses of all sizes

Insightly - Insightly is the easy, powerful and affordable online Customer Relationship & Project Management Software used by over 400,000 small businesses world wide

Freshsales CRM - A full-fledged CRM for high-velocity sales teams.

HubSpot - Grow Better With HubSpot: Software that's powerful, not overpowering. Seamlessly connect your data, teams, and customers on one CRM platform that grows with your business.

Alore CRM - The AI-powered CRM that works 24x7 behind the scenes to do all your trivial work, so you can focus on what really matters: closing deals

Freshsales CRM vs Close

Freshsales CRM vs Copper