Software Alternatives & Startups

ClickHelp VS eM Client

Compare ClickHelp VS eM Client and see what are their differences

ClickHelp

Create, translate, and publish technical documentation easily in one portal, anywhere in the world!

ClickHelp landing 2024.03.19
Rating
5.0 · 3 reviews
Pricing
Paid Free trial $194 / Monthly (Unlimited projects, 500 topics (pages, articles))
eM Client

eM Client is a fully-featured email client for Windows and macOS with a clean and easy-to-use interface. eM Client also offers features for calendars, tasks, contacts, notes, and chat.

eM Client Landing page
Rating
0 reviews
Pricing
Freemium Free trial
Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.

Which is more popular?

eM Client might be a bit more popular than ClickHelp. We know about 4 links to it since March 2021 and only 3 links to ClickHelp.

social mentions
3 vs 4
Knowledge Management popularity
100% vs 0%
alternatives listed
138 vs 240+

Base details

Website, pricing, platforms and company facts side by side.

ClickHelp
eM Client
Website clickhelp.com emclient.com
Pricing
Paid Free trial $194 / Monthly (Unlimited projects, 500 topics (pages, articles)) Official pricing
Freemium Free trial Official pricing
Platforms
Web Browser Linux Google Chrome Cloud Mac +3
Windows Mac OSX
Listed in

About ClickHelp and eM Client

In their own words, as submitted to SaaSHub.

ClickHelp
eM Client

Here is how ClickHelp makes your tech writing more effective: Easy to use WYSIWYG topic editor, as well as HTML source mode. Single-sourcing and content reuse. In-depth analytics and reporting. Readability scores and metrics. Easy importing and exporting. Import content from Microsoft Word, HTML,...

Read more about ClickHelp

→ all major services supported (including Gmail, Exchange, iCloud, and Outlook365) → automatic set up for most email services → simple and fast data import from all major email apps (including Microsoft Outlook, Outlook Express, Windows Mail, Thunderbird, Incredimail and more). → touch support...

Read more about eM Client

Features and specs

What each product offers, as listed by its team.

ClickHelp 13 features
eM Client 15 features
  • Flexibility and Power
    Rich topic content, Easy migration, Full reader UI customization
  • Collaboration and Teamwork
    Cloud hosting, Customizable workflow, Email notifications, Mentions in comments
  • Single-Sourcing and Content Reuse
    Cross-project content reuse, Multi-channel publishing
  • Comprehensive Reader UI
    7 ready Reader UI templates, Patented Full-Text Search engine
  • Analytics and Reporting
    Project readiness, Topic ratings
  • Translation and Localization
    Translator dashboard
  • ClickHelp AI
    a powerful add-on that enhances the documentation experience by providing an intelligent assistant for readers and a smart writing companion for authors
  • IP Allowlist
    corporate security feature that restricts access to the authoring environment (Contributor UI) and API by permitting connections only from trusted IPv4/IPv6 addresses or specified network ranges using CIDR notation.
  • Audit Trail
    logs events within your ClickHelp portal to enhance security and accountability.
  • Integrations via Zapier
    empowers teams to automate documentation workflows by connecting ClickHelp to over 6,000 external applications, enabling seamless cross-platform task triggers and actions without writing any code.
  • RTL language support
    support for both readers and authors
  • support for AI-Friendly Documentation
    a suite of features designed to make your portal's content easily discoverable, readable, and indexable for modern AI agents and Large Language Models (LLMs) like ChatGPT and Claude.
  • Multi-site setup
    Publish and manage multiple independent, public-facing documentation sites from a single ClickHelp portal.
  • Email
  • Calendar
  • Task management
  • Events
  • Contacts
  • Notes
  • Chat
  • Online Meeting
  • Watch for Reply
  • Snooze Email
  • Send Email Later
  • All Attachments view
  • Cloud attachments
  • Translation of emails
  • Encryption

Videos

Walkthroughs and reviews on video.

ClickHelp 4 videos + Add
eM Client 3 videos + Add

ClickHelp Review - GreeneStep

More videos

  • Review - ClickHelp 3 Minute Overview
  • Review - ClickHelp - Professional Online Documentation Tool Introduction
  • Review - ClickHelp - Professional Online Documentation Tool Introductionv

eM Client Review - Best email client for Windows!

More videos

  • Review - Outlook vs. eM Client - Mail Software comparison
  • Demo - eM Client Overview

Category popularity

How often each product is chosen within a category, 0–100% relative to the other.

Score bands 0–20 21–40 41–50 51–60 61–100
ClickHelp
eM Client
100% 100%
0% 0%
0% 0%
100% 100%
100% 100%
0% 0%
0% 0%
100% 100%

Questions & Answers

As answered by people managing ClickHelp and eM Client.

What makes your product unique?

ClickHelp's answer

ClickHelp stands out for its combination of advanced features, ease of use, and focus on enhancing collaboration and productivity in technical writing teams.

Why should a person choose your product over its competitors?

ClickHelp's answer

ClickHelp is a comprehensive, AI-powered SaaS documentation platform that distinguishes itself through specialized features for authoring, automation, and modern AI compatibility.

How would you describe the primary audience of your product?

ClickHelp's answer

The primary audience for ClickHelp consists of technical writing teams and software companies of all sizes that require a professional solution for creating, hosting, and delivering documentation.

User comments

Share your experience with using ClickHelp and eM Client. For example, how are they different and which one is better?

Log in or Post with

Reviews and articles

External articles and on-site reviews we used to compare the two products.

ClickHelp 5.0 · 3 reviews
eM Client no reviews yet
  • A Game changer for my team
    SaaSHub review
    · May 2025

    ClickHelp has completely transformed how our team handles technical documentation. As the Documentation Lead at Nimbus Software Solutions, I oversee content creation for multiple SaaS products, and we needed a tool...

  • Best 25 Software Documentation Tools 2023
    www.uphint.com · Jun 2023

    ClickHelp is a cloud-based documentation tool that allows businesses to create, manage, and publish online documentation, knowledge bases, user manuals, and help systems for their products or services.

  • 19 Best Online Documentation Software & Tools for 2023
    www.proprofskb.com · Dec 2022

    ClickHelp offers a holistic solution for all your documentation needs. Right from authoring and hosting to publishing, ClickHelp assists you across all stages of the document-building process. Collaboration is a...

View more

  • 10 Best Alternatives to Microsoft Outlook to Try in 2023
    mysignature.io · Oct 2023

    If you have multiple email accounts and want a neat way to organize them, eM Client can be a good option to consider. It has a few unique features, such as the Sidebar view, which can help provide context and improve...

  • 11 Top Outlook Alternatives to Try
    kinsta.com · Sep 2023

    One point in eM Client’s favor is its free version. However, its features are pretty limited. For example, you can only use it with two email addresses, and the only customer support option is the user forum.

  • 10 BEST Outlook Alternatives in 2023
    www.guru99.com · Sep 2023

    EM Client is a strong competitor of Outlook that has a easy-to-use interface. This application helps you to manage email, calendar, contacts, and tasks. It can be used for Windows and Mac.

View more

Social recommendations and mentions

Recommendations tracked on public social media and blogs since March 2021.

ClickHelp 3 mentions
eM Client 4 mentions
  • 7 Best Alternatives To MadCap Flare
    Clickhelp ClickHelp is an good option for companies looking for a new help authoring tool. ClickHelp is an up-to-date cloud-based documentation platform for teams who want to create, host, and maintain online software guides, knowledge... - Source: dev.to / over 3 years ago
  • Good documentation platforms
    I use ClickHelp, it provides all features you mentioned. You can learn more here: https://clickhelp.com/. Source: over 4 years ago
  • Technical Writing Tools
    I used to work with Oxygen XML Author and easyDITA, which would be too expensive and might be overkill imo, so I was thinking about Madcap Flare or ClickHelp. Source: over 5 years ago
  • Spark/xtra issues
    Also, if you're also trying to use Xtra email in Microsoft Outlook, also expect problems. Outlook is also crap. There are other email application options. Em Client (emclient.com) is an excellent alternative to Outlook. Source: about 3 years ago
  • What's the biggest missing piece of the puzzle in the self-hosted universe?
    Totally agree on the security risk. On the other hand setting up, maintaining and explaining PGP for non-technical users usually leads to not using encryption at all, which is by far less secure than a self-managed PGP gateway on a... Source: over 4 years ago
  • What are your favorite Productivity Apps/Tools? Here are mine
    I use EmClient for my email/calendar on Windows desktop. Source: over 4 years ago

View more

Alternatives to ClickHelp and eM Client

When comparing ClickHelp and eM Client, you can also consider the following products.