ClickHelp VS Blitzz

• Flexibility and Power
  Rich topic content, Easy migration, Full reader UI customization
• Collaboration and Teamwork
  Cloud hosting, Customizable workflow, Email notifications, Mentions in comments
• Single-Sourcing and Content Reuse
  Cross-project content reuse, Multi-channel publishing
• Comprehensive Reader UI
  7 ready Reader UI templates, Patented Full-Text Search engine
• Analytics and Reporting
  Project readiness, Topic ratings
• Translation and Localization
  Translator dashboard
• ClickHelp AI
  a powerful add-on that enhances the documentation experience by providing an intelligent assistant for readers and a smart writing companion for authors
• IP Allowlist
  corporate security feature that restricts access to the authoring environment (Contributor UI) and API by permitting connections only from trusted IPv4/IPv6 addresses or specified network ranges using CIDR notation.
• Audit Trail
  logs events within your ClickHelp portal to enhance security and accountability.
• Integrations via Zapier
  empowers teams to automate documentation workflows by connecting ClickHelp to over 6,000 external applications, enabling seamless cross-platform task triggers and actions without writing any code.
• RTL language support
  support for both readers and authors
• support for AI-Friendly Documentation
  a suite of features designed to make your portal's content easily discoverable, readable, and indexable for modern AI agents and Large Language Models (LLMs) like ChatGPT and Claude.
• Multi-site setup
  Publish and manage multiple independent, public-facing documentation sites from a single ClickHelp portal.

• SMS
  Choose how you invite your guest users. All of this can be configured based on your workspace domain.
• No app download
  Blitzz Supports all major mobile browsers so your guest users don't have to install an app.
• Screen sharing
  Remote assistance software allows you to share screen from mobile and web devices. Markup and annotate on shared view.
• Augmented Reality
  Use a Live pointer on a live video stream to navigate the end-user.
• Markup Tools
  Draw and markup on an image using pointers, arrow, and text. Save the image for future reference.
• Silent Observer
  Allow a Trainee or Supervisor to join the same call as a silent observer during remote video sharing.
• Optical Character Recognition
  Extract Text and Numbers from images. Eg. VIN number, Barcode, Model Number, etc.
• Remote Flash Light
  Agents can remotely turn ON and OFF mobile users flash-light
• Remote Zoom
  Remotely zoom with remote visual support features that enable you to view finite details.
• Capture and Save Image
  Capture and save images from live stream or screen share. Documentation is easy with our remote video support features.

ClickHelp Review - GreeneStep

More videos

Remote Video Support with Blitzz

More videos

• A Game changer for my team
  SaaSHub review

  · May 2025

  ClickHelp has completely transformed how our team handles technical documentation. As the Documentation Lead at Nimbus Software Solutions, I oversee content creation for multiple SaaS products, and we needed a tool...

• Best 25 Software Documentation Tools 2023
  www.uphint.com · Jun 2023

  ClickHelp is a cloud-based documentation tool that allows businesses to create, manage, and publish online documentation, knowledge bases, user manuals, and help systems for their products or services.

• 19 Best Online Documentation Software & Tools for 2023
  www.proprofskb.com · Dec 2022

  ClickHelp offers a holistic solution for all your documentation needs. Right from authoring and hosting to publishing, ClickHelp assists you across all stages of the document-building process. Collaboration is a...

View more

• Great and easy to use for video support
  SaaSHub review

  · Feb 2022

  What I like the best about Blitz is that it is an interactive and user-friendly interface. It’s hassle-free to use and understandability isn’t an issue. Its customer service is above par with prompt support option to...

• "Beautiful and easy to use for video support App"
  SaaSHub review

  · Feb 2022

  What makes Blitzz perfect for us is that we're able to send a link to a customer for tech support, and they're able to instantly jump on a video call without having to download or install anything. As our customers...

• 7 Best Alternatives To MadCap Flare

  Clickhelp ClickHelp is an good option for companies looking for a new help authoring tool. ClickHelp is an up-to-date cloud-based documentation platform for teams who want to create, host, and maintain online software guides, knowledge... - Source: dev.to / over 3 years ago

• Good documentation platforms

  I use ClickHelp, it provides all features you mentioned. You can learn more here: https://clickhelp.com/. Source: over 4 years ago

• Technical Writing Tools

  I used to work with Oxygen XML Author and easyDITA, which would be too expensive and might be overkill imo, so I was thinking about Madcap Flare or ClickHelp. Source: over 5 years ago

Tracking Blitzz since Mar 2021.