ClearFeed
Spoke.ai
theGist
Slackmin
Crisp Chat
Zendesk
Desku.io
Slaask
Rootly
incident.io
Scoutflo
FireHydrant.io
Better Stack
Pulsetic
Pagerly.io
Sonarly
ClearFeed converts Slack channels into a HelpDesk. It converts requests from many channels and users into a single queue of requests, uses AI to flag requests that need a response, allows responders to update status of requests and assign ownership and make sure all requests are closed out. Integrations with tools like Zendesk, Jira, Freshdesk, Salesforce et al allow agents to handover or link Slack requests to other enterprise tools and close the loop back on Slack when issues are solved therein.
We have been helping the world's leading companies like Atlan Data, Accryl, Chronosphere, Benlabs, Sprinto, MindsDB, TestRigor in scaling customer support, engineering escalations and IT helpdesk on Slack.
ClearFeed RootlyNo Rootly videos yet. You could help us improve this page by suggesting one.
Rootly might be a bit more popular than ClearFeed. We know about 17 links to it since March 2021 and only 15 links to ClearFeed. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
I founded ClearFeed, a platform that helps teams provide support by integrating Slack with other tools. While ClearFeed offers extensive functionalities, I wanted to create something lightweight and focused, allowing teams to resolve conversations within Slack much faster. Here are some scenarios where interacting with tools within Slack proves to be incredibly useful:. - Source: dev.to / over 1 year ago
Cons: - managing a lot of Slack channels presents some unique problems. (making sure all key customers are invited, key internal stakeholders are added, managing lifecycle (prospect -> customer -> churn) etc.) - Slack's threads and tendency to have non-threaded discussions also present unique problems (makes it harder to keep track of things) - not everyone wants to come on Slack Connect. (while we haven't hit... Source: over 2 years ago
Hey, OP. Iโd love to help you out make these videos. I work at ClearFeed as their visual design head and we barely spend any money on explainer videos and yet it has helped us with conversions. Source: about 3 years ago
Does your team struggle with Slack sprawl and managing requests across lots of channels? Over the last 2 years we have been building a solution to help companies manage customer and employee requests more efficiently on Slack. I'm thrilled to share that ClearFeed is now live on Product Hunt! This is a big moment and your support would be invaluable in making this launch a success. Source: about 3 years ago
Yes. We use our own product https://clearfeed.ai to do this (and so do all our customers). Source: about 3 years ago
A copilot inside Rootly, incident.io, FireHydrant, or Datadog Bits AI drafts Slack updates, suggests on-call swaps, and writes a postmortem from artefacts the team has already produced. An AI SRE generates the evidence those artefacts describe. The two categories cooperate; they do not substitute. See our AI SRE vs traditional incident management comparison for the long form. - Source: dev.to / about 2 months ago
Rootly is an incident management platform designed to reduce manual work and streamline collaboration by meeting engineers where they work: in Slack. It focuses heavily on automating the entire incident response process, from creation to postmortem. - Source: dev.to / 12 months ago
- Opsgenie comparison (features): https://rootly.com/comparisons/opsgenie-vs-rootly-on-call. - Source: Hacker News / over 1 year ago
This looks great and cool to see more innovation in the space. We've been using Rootly https://rootly.com and love it. - Source: Hacker News / almost 4 years ago
This ultimately led me to build https://rootly.com/ to make managing incidents and outages easier :). Source: almost 4 years ago
Spoke.ai - Spoke is the Priority Inbox for Builders. Reduce information overload, prioritize your work, get instant context and level up core workflows with AI.
incident.io - Create, manage and resolve incidents directly in Slack. Leave the rest to us.
theGist - Summarize Slack with generative AI
Scoutflo - The first-ever commercial open-source marketplace.
Slackmin - Slack superpowers for business ops
FireHydrant.io - FireHydrant helps teams organize and remedy incidents quickly when their system experience disruptions.