Transform your IT service delivery with SysAid's seamless automation, ensuring a consistently exceptional experience for all users effortlessly
featured
ClearFeed
Halp
Thena AI
Intercom
Unthread
Halp for Microsoft Teams
Slab
Copper
OnlyThreads
Slab
Faqbot
Nuclino
spot
Intercom
Stonly Knowledge Base
HelpCrunch Knowledge Base
ClearFeed converts Slack channels into a HelpDesk. It converts requests from many channels and users into a single queue of requests, uses AI to flag requests that need a response, allows responders to update status of requests and assign ownership and make sure all requests are closed out. Integrations with tools like Zendesk, Jira, Freshdesk, Salesforce et al allow agents to handover or link Slack requests to other enterprise tools and close the loop back on Slack when issues are solved therein.
We have been helping the world's leading companies like Atlan Data, Accryl, Chronosphere, Benlabs, Sprinto, MindsDB, TestRigor in scaling customer support, engineering escalations and IT helpdesk on Slack.
ClearFeed OnlyThreadsNo OnlyThreads videos yet. You could help us improve this page by suggesting one.
Based on our record, ClearFeed should be more popular than OnlyThreads. It has been mentiond 14 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Cons: - managing a lot of Slack channels presents some unique problems. (making sure all key customers are invited, key internal stakeholders are added, managing lifecycle (prospect -> customer -> churn) etc.) - Slack's threads and tendency to have non-threaded discussions also present unique problems (makes it harder to keep track of things) - not everyone wants to come on Slack Connect. (while we haven't hit... Source: 5 months ago
Hey, OP. I’d love to help you out make these videos. I work at ClearFeed as their visual design head and we barely spend any money on explainer videos and yet it has helped us with conversions. Source: 10 months ago
Does your team struggle with Slack sprawl and managing requests across lots of channels? Over the last 2 years we have been building a solution to help companies manage customer and employee requests more efficiently on Slack. I'm thrilled to share that ClearFeed is now live on Product Hunt! This is a big moment and your support would be invaluable in making this launch a success. Source: 11 months ago
Yes. We use our own product https://clearfeed.ai to do this (and so do all our customers). Source: about 1 year ago
Not sure about a read only slack channel and if it's even possible. At ClearFeed we allow automatic and manual ticketing. Automatic ticketing means a ticket is raised automatically when a message is sent. Other ways are via emoji or using message shortcuts on slack. Source: about 1 year ago
There's an app called OnlyThreads that might help you. Source: about 1 year ago
Give a try to OnlyThreads, it’s a Slack add-on that makes channels ‘thread-only’, meaning any messages sent to these channels will automatically become threads. Then, you can close threads with a conclusion visible to everyone. After that, it’s so easy to keep track of everything. Gamechanger! Source: over 1 year ago
Expected: URL Should be: https://onlythreads.co/#rec316092101. Source: over 1 year ago
Halp - Slack-first ticketing for internal helpdesk
Slab - Slab is a knowledge hub for the modern workplace. We help teams unlock their full potential through shared learning and documentation. Slab features a beautiful editor, blazing fast search, and dozens of integrations like Slack, GitHub, and G Suite.
Thena AI - Manage your customers in Slack
Faqbot - Build your chatbot for FAQ, sales and lead generation automation.
Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
Nuclino - Nuclino works like a collective brain, helping teams bring all their knowledge, docs, and projects together in one place. It's a modern, simple, and blazingly fast way to collaborate.