ClearFeed
Spoke.ai
theGist
Slackmin
Crisp Chat
Zendesk
Desku.io
Slaask
Haystack Analytics
LinearB
GitPrime
Waydev
Swarmia
CodeClimate
Athenian
Teamplify
ClearFeed converts Slack channels into a HelpDesk. It converts requests from many channels and users into a single queue of requests, uses AI to flag requests that need a response, allows responders to update status of requests and assign ownership and make sure all requests are closed out. Integrations with tools like Zendesk, Jira, Freshdesk, Salesforce et al allow agents to handover or link Slack requests to other enterprise tools and close the loop back on Slack when issues are solved therein.
We have been helping the world's leading companies like Atlan Data, Accryl, Chronosphere, Benlabs, Sprinto, MindsDB, TestRigor in scaling customer support, engineering escalations and IT helpdesk on Slack.
Haystack is a real-time delivery analytics platform designed for engineering leaders like CTOs, VPs of Engineering, Directors of Software Engineering, and Engineering Managers. Haystack provides actionable insights that enable data-driven decision-making, aligning engineering performance with business objectives. Haystack platform integrates seamlessly with essential developer tools like GitHub and JIRA, offering a comprehensive view of team productivity and delivery efficiency.
Leading companies like AngelList, Shutterstock, Schneider Electric, and many more trust Haystack to optimize their development processes. By transforming historical Git data into objective insights, we help you identify bottlenecks and visualize trends, ensuring timely project delivery and sustained business growth. Our analytics dashboard allows you to monitor critical metrics such as cycle time, making it easier to spot inefficiencies before they escalate into costly delays.
Haystack helps engineering leaders to mitigate risks and improve workflow efficiency. With a unified view of the entire delivery lifecycle, you can track KPIs, compare performance trends, and make informed decisions that drive measurable outcomes. Our platform goes beyond merely measuring productivity; it equips you with the tools to foster continuous improvement and innovation within your teams.
Designed to scale with your organization, Haystack is the competitive advantage that data-driven engineering teams need to thrive. By leveraging analytics, you can transform your engineering operations, enhance collaboration, and accelerate your path to market success. Join top companies in harnessing the power of Haystack for a more efficient and effective engineering process.
ClearFeed
Haystack AnalyticsHaystack Analytics's answer:
Engineering Leaders and Managers
Based on our record, ClearFeed should be more popular than Haystack Analytics. It has been mentiond 15 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
I founded ClearFeed, a platform that helps teams provide support by integrating Slack with other tools. While ClearFeed offers extensive functionalities, I wanted to create something lightweight and focused, allowing teams to resolve conversations within Slack much faster. Here are some scenarios where interacting with tools within Slack proves to be incredibly useful:. - Source: dev.to / over 1 year ago
Cons: - managing a lot of Slack channels presents some unique problems. (making sure all key customers are invited, key internal stakeholders are added, managing lifecycle (prospect -> customer -> churn) etc.) - Slack's threads and tendency to have non-threaded discussions also present unique problems (makes it harder to keep track of things) - not everyone wants to come on Slack Connect. (while we haven't hit... Source: over 2 years ago
Hey, OP. Iโd love to help you out make these videos. I work at ClearFeed as their visual design head and we barely spend any money on explainer videos and yet it has helped us with conversions. Source: about 3 years ago
Does your team struggle with Slack sprawl and managing requests across lots of channels? Over the last 2 years we have been building a solution to help companies manage customer and employee requests more efficiently on Slack. I'm thrilled to share that ClearFeed is now live on Product Hunt! This is a big moment and your support would be invaluable in making this launch a success. Source: about 3 years ago
Yes. We use our own product https://clearfeed.ai to do this (and so do all our customers). Source: about 3 years ago
Heads up: site is not loading. Ios Safari & macOS Chrome. Mixed Content: The page at 'https://usehaystack.io/' was loaded over HTTPS, but requested an insecure favicon 'http://www.usehaystack.io/favicon.ico'. This request has been blocked; the content must be served over HTTPS. - Source: Hacker News / over 5 years ago
Hey HN! I'm Julian, co-founder of Haystack (https://usehaystack.io). Weโre building one-click dashboards and alerts using Github data. While managing teams from startups to more established companies like Cloudflare, my cofounder Kan and I were constantly trying to improve our team and process. But it was pretty tough to tell if our efforts were paying off. Even tougher to tell where we could improve. We tried... - Source: Hacker News / over 5 years ago
Spoke.ai - Spoke is the Priority Inbox for Builders. Reduce information overload, prioritize your work, get instant context and level up core workflows with AI.
LinearB - LinearB delivers software leaders the insights they need to make their engineering teams better through a real-time SaaS platform. Visibility into key metrics paired with automated improvement actions enables software leaders to deliver more.
theGist - Summarize Slack with generative AI
GitPrime - GitPrime uses data from any Git based code repository to give management the software engineering metrics needed to move faster and optimize work patterns.
Slackmin - Slack superpowers for business ops
Waydev - Waydev analyzes your codebase from Github, Gitlab, Azure DevOps & Bitbucket to help you bring out the best in your engineers work.