ClearFeed
Spoke.ai
theGist
Slackmin
Crisp Chat
Zendesk
Desku.io
Slack
Basecamp
Asana
Wrike
Trello
monday.com
ClickUp
Redmine
Smartsheet
ClearFeed converts Slack channels into a HelpDesk. It converts requests from many channels and users into a single queue of requests, uses AI to flag requests that need a response, allows responders to update status of requests and assign ownership and make sure all requests are closed out. Integrations with tools like Zendesk, Jira, Freshdesk, Salesforce et al allow agents to handover or link Slack requests to other enterprise tools and close the loop back on Slack when issues are solved therein.
We have been helping the world's leading companies like Atlan Data, Accryl, Chronosphere, Benlabs, Sprinto, MindsDB, TestRigor in scaling customer support, engineering escalations and IT helpdesk on Slack.
ClearFeed BasecampAs a writer, I've been using Basecamp for a few years now and I must say, it has been a game-changer for me. Basecamp is a cloud-based project management tool that offers a suite of features to help teams collaborate efficiently and effectively.
I started using Basecamp as a project management tool to manage my writing projects. Initially, I found it a bit overwhelming, but with time I got used to the interface and the features. Basecamp has a clean and intuitive design that makes it easy to use. The dashboard is well-organized and shows all the active projects and tasks at a glance. Basecamp has a variety of features that make it easy to manage tasks, track progress, communicate with team members, and share files.
Based on our record, Basecamp should be more popular than ClearFeed. It has been mentiond 40 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
I founded ClearFeed, a platform that helps teams provide support by integrating Slack with other tools. While ClearFeed offers extensive functionalities, I wanted to create something lightweight and focused, allowing teams to resolve conversations within Slack much faster. Here are some scenarios where interacting with tools within Slack proves to be incredibly useful:. - Source: dev.to / over 1 year ago
Cons: - managing a lot of Slack channels presents some unique problems. (making sure all key customers are invited, key internal stakeholders are added, managing lifecycle (prospect -> customer -> churn) etc.) - Slack's threads and tendency to have non-threaded discussions also present unique problems (makes it harder to keep track of things) - not everyone wants to come on Slack Connect. (while we haven't hit... Source: over 2 years ago
Hey, OP. Iโd love to help you out make these videos. I work at ClearFeed as their visual design head and we barely spend any money on explainer videos and yet it has helped us with conversions. Source: about 3 years ago
Does your team struggle with Slack sprawl and managing requests across lots of channels? Over the last 2 years we have been building a solution to help companies manage customer and employee requests more efficiently on Slack. I'm thrilled to share that ClearFeed is now live on Product Hunt! This is a big moment and your support would be invaluable in making this launch a success. Source: about 3 years ago
Yes. We use our own product https://clearfeed.ai to do this (and so do all our customers). Source: over 3 years ago
One implementation note that cost me a wrong result: URL predicates need tighter clause boundaries than entity mentions do. Split on sentence punctuation only, and "ๅนถๆฒกๆๆจๅบไธญๆๅฎ็ฝ๏ผๅ ถไธป่ฆๅฎ็ฝๆฏ https://basecamp.com" flags that URL as negated โ but the negation targets the Chinese site and the URL is being affirmed, one comma later. Splitting on commas as well fixed it: zero false flags across 1,416 URLs, and 74 genuine... - Source: dev.to / 22 days ago
Products like Fullstory (analytics), Intercom (live chat), Basecamp (project management), and Shopify (eCommerce) were created based on internal tools. - Source: dev.to / 4 months ago
37 Signals [0] famously uses their own Stimulus [1] framework on most of their products. Their CEO is a proponent of the whole no-build approach because of the additional complexity it adds, and because it makes it difficult for people to pop your code and learn from it. [0]: https://basecamp.com/. - Source: Hacker News / 10 months ago
Remote work is an established term these days, but back in the days i.e. Prior to COVID or a few more years back, this term was quite alien in the developer community. Even though there were organizations like Basecamp which were working remotely for more than 20 years, the developer ecosystem was not built around the concept of working remotely or to put it in simple words, separately from your colleagues. Just... - Source: dev.to / almost 3 years ago
It's interesting, I've sampled basecamp.com and the number was 35 too, very similar variables, taking into consideration Basecamp is Older than Hey and heavily flex-box oriented. Source: about 3 years ago
Spoke.ai - Spoke is the Priority Inbox for Builders. Reduce information overload, prioritize your work, get instant context and level up core workflows with AI.
Asana - Asana project management is an effort to re-imagine how we work together, through modern productivity software. Fast and versatile, Asana helps individuals and groups get more done.
theGist - Summarize Slack with generative AI
Wrike - Wrike is a flexible, scalable, and easy-to-use collaborative work management software that helps high-performance teams organize and accomplish their work. Try it now.
Slackmin - Slack superpowers for business ops
Trello - Infinitely flexible. Incredibly easy to use. Great mobile apps. It's free. Trello keeps track of everything, from the big picture to the minute details.