Software Alternatives & Reviews

Totango VS Churnzero

Compare Totango VS Churnzero and see what are their differences

Totango logo Totango

Totango is a Customer Success Software Platform

Churnzero logo Churnzero

ChurnZero is the Customer Success Platform built for growing SaaS and subscription businesses.
  • Totango Landing page
    Landing page //
    2023-10-11

  • Churnzero Landing page
    Landing page //
    2019-01-29

Totango videos

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Churnzero videos

A Day in the Life of a CSM Using ChurnZero

More videos:

  • Review - Introduction to ChurnZero

Category Popularity

0-100% (relative to Totango and Churnzero)
Help Desk
65 65%
35% 35
Customer Success
45 45%
55% 55
Customer Support
100 100%
0% 0
Customer Experience Management

User comments

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Social recommendations and mentions

Based on our record, Churnzero seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Totango mentions (0)

We have not tracked any mentions of Totango yet. Tracking of Totango recommendations started around Mar 2021.

Churnzero mentions (1)

  • CRM for Small IT Business
    I noticed that Zoho, just like many other CRM solutions tend to focus on sales alone, and doesn't fit a subscription model very well. So once you have a bunch of deals in the pipeline, you'll want to close them as 'won'; However, if you have customers on subscriptions with expiration dates, renewals, etc. One way to manage that is to pair zoho or hubspot with an application that supports existing customers,... Source: about 2 years ago

What are some alternatives?

When comparing Totango and Churnzero, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Gainsight - Customer Success for the New Enterprise

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

ClientSuccess - Reduce churn and increase revenue with the true customer success management platform.

HelpScout - Help Scout is a simple, straightforward way to provide excellent support

Planhat - Customer success has changed. Meet the modern Customer Platform!