Software Alternatives, Accelerators & Startups

Churnfree VS Zendesk

Compare Churnfree VS Zendesk and see what are their differences

Churnfree logo Churnfree

Churnfree allows you to create customizable cancellation flows to win back customers and increase their lifetime value for your business. Start your free trial now!

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
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  • Churnfree Landing page
    Landing page //
    2023-09-09
  • Zendesk Landing page
    Landing page //
    2024-05-06

Churnfree videos

Churnfree is off to a great start with their content strategy

Zendesk videos

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Category Popularity

0-100% (relative to Churnfree and Zendesk)
Customer Retention
100 100%
0% 0
Customer Support
0 0%
100% 100
Churn Optimization
100 100%
0% 0
Help Desk
0 0%
100% 100

User comments

Share your experience with using Churnfree and Zendesk. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Churnfree and Zendesk

Churnfree Reviews

We have no reviews of Churnfree yet.
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Zendesk Reviews

  1. Clunky & awful customer service

    Would give them 0/5 if I could!

    🏁 Competitors: HubSpot, Freshdesk
    👎 Cons:    Customer support|Ux/ui|Limited features

10 Best Freshdesk Alternatives for Businesses in 2024
Zendesk is a robust customer support software suitable for enterprise companies. It is a customer service and engagement platform that provides various tools and software solutions to help businesses manage customer support, interactions, and relationships.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Zendesk is a great customer satisfaction software for enterprise, but there could be better options for small businesses. If you have a small business or want something a bit more personal, then our breakdown of the best Zendesk alternatives can help you find the right software for you.
9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Companies choose Zendesk over Freshdesk because Zendesk is a trusted solution and an authority in customer service software. Our software is CX-centered and we understand what it takes to deliver an exceptional and personalized customer experience. Our Zendesk vs. Freshdesk page provides deeper information about how they compare.
Source: www.zendesk.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com

Social recommendations and mentions

Based on our record, Churnfree should be more popular than Zendesk. It has been mentiond 11 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Churnfree mentions (11)

  • Can you share your project and what your doing?
    I am currently working on three different projects: a video downloader HashVideoDownloader, a SaaS customer retention tool called Churnfree, and the third one is in the development stage. The first two are live and in the marketing and growth stage. Source: about 1 year ago
  • Formsly: ~1000 signups in the first week of launch.
    We only got 41 sign-ups for Churnfree because our product is a B2B customer retention tool designed for businesses that already have a large customer base and are facing high customer churn rates. Source: about 1 year ago
  • 😊 Listen to Your Customers Via Feedback to Avoid Churn 🔥
    Try Churnfree for your SaaS membership business! - Source: dev.to / about 1 year ago
  • Heart isn’t in my business anymore. Am I mad to consider shutting a profitable, fairly passive business?
    You can try a 14-day free trial of Churnfree for your product growth. Source: about 1 year ago
  • How many sign ups did you get in 4 weeks of launch?
    For instance, churnfree.com (a B2B customer retention tool) showed impressive results due to the specific use case and need it served for business growth. However, not everyone experienced the same results; some received hundreds of signups while others had to wait for 2-5 months to acquire paid users. Source: about 1 year ago
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Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 7 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: almost 2 years ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
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What are some alternatives?

When comparing Churnfree and Zendesk, you can also consider the following products

Echurn - Discover effective tool to reduce churn and boost customer retention. Actionable software to keep your customers satisfied and loyal to your SAAS

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Raaft - Reduce SaaS churn

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

ChurnKey - The only platform that fixes every type of churn for you.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!