Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.
My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.
Freshdesk might be a bit more popular than Checkr. We know about 12 links to it since March 2021 and only 12 links to Checkr. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
As far as I'm aware, the state of play in tech is far more welcoming to formerly incarcerated people than this thread would imply. Justice Through Code at Columbia University is designed to place formerly incarcerated and criminal legal system-involved individuals in tech roles, and has had a lot of success placing its alumni at big tech companies [1]. And this is largely for entry-level tech workers. Checkr is a... - Source: Hacker News / 5 months ago
Every couple of years, I have to do background checks on everyone that I am working with for a contract. We usually use CheckR (they were Goodhire until they were bought out). It costs a couple of hundred dollars and we get a printout that is accepted by the agency. It's more than just the State Patrol that we are sweeping. Source: almost 1 year ago
I see what you’re saying. I thought you were suggesting the background check will contain a history of your past employment, as in if they used a background check service, like Checkr. Source: about 1 year ago
Care.com users https://checkr.com/ for background checks. Source: about 1 year ago
Q: How and when does DoorDash run background checks on Dashers? A: DoorDash uses Checkr as its third-party provider to run secure background checks on all Dashers. DoorDash has always run background checks on applicants before clearing new Dashers to access the platform. To ensure the continued safety and security of all members of its community, DoorDash will perform recurring background checks on active... Source: over 1 year ago
When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 6 months ago
What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 6 months ago
Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago
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