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CDK Global VS Stackmasters

Compare CDK Global VS Stackmasters and see what are their differences

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Contents:
  1. ยป Base Details
  2. ยป Videos
  3. ยป Reviews
  4. ยป Alternatives

CDK Global logo CDK Global

CDK is a leading provider of integrated data and cloud-based software solutions to dealerships and original equipment manufacturers (OEMs) across automotive and related industries.

Stackmasters logo Stackmasters

Stackmasters provides cloud management and application hosting solutions for private, public and...
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CDK is a secure, SOC 2-compliant dealership software solution provider whoโ€™s fully integrated for all areas of the automotive dealership โ€” from the Front Office, Back Office, Service and Parts, and all areas in between.

Our mission is to help dealers sell and service more cars and run more efficient operations by developing solutions and services that streamline workflows, most notably the CDK Dealership Xperience Platform.

The following suites are fully integrated into the Dealership Xperience Platform and thoughtfully designed to help elevate the customer experience while running a dealership more effectively:

โ€ข Foundations Suite: Go beyond the DMS with everything you need to run your dealership, including unmatched multi-store Accounting and CDK SimplePay, built for enterprise dealers.

โ€ข Fundamentals Suite: A more streamlined Foundations Suite, built for one-to-two site franchise, independent and used car dealers.

โ€ข Vehicle Inventory Suite: Manage dealership inventory and price more profitability with the power of AI.

โ€ข Modern Retail Suite: Have customers start car buying online and finish in store seamlessly with integrated CRM, Digital Retail and F&I workflows.

โ€ข Fixed Operations Suite: Build trust with to-the-penny RO pricing, video and texting communication platforms, and accurate Parts ordering.

โ€ข Intelligence Suite: Access advanced analytics with predictive insights, comparative analysis and total visibility to your dealershipโ€™s performance.

In addition to powerful technology, CDK is known for fast, high-touch support. Dealers get chat responses in under a minute and phone assistance in under 2 mins. Over 90% of support interactions receive top satisfaction ratings, and 97% of dealers say CDKโ€™s Customer Success teams make it easier to hit their goals.

With 50+ years in the automotive retail industry and serving over 15,000 dealers, CDK is committed to helping dealers find success through powerful, relevant technology.

  • Stackmasters Landing page
    Landing page //
    2023-03-25

CDK Global features and specs

  • CDK Dealership Xperience Platform
    The CDK Dealership Xperience Platform incorporates a fully integrated series of suites to help you elevate the consumer experience while running your dealership more effectively.
  • CDK Foundations Suite
    At the core of the CDK Dealership Xperience platform is this complete solution set designed to strengthen every part of your dealership from the front to the back.
  • CDK Fundamentals Suite
    Tailored to suit the needs of one-to-two-site franchise dealers and independent auto dealers, the CDK Fundamentals Suite is a proven and scalable core business system empowering dealerships to reach their full potential.
  • CDK Modern Retail Suite
    Consumers expect all transactions to be more convenient. Surpass their expectations with this advanced suite for the CDK Dealership Xperience platform.
  • CDK Vehicle Inventory Suite
    Increase profitability with real-time, AI-enhanced inventory. Streamline your processes and make more informed decisions.
  • CDK Fixed Operations Suite
    Utilize the most comprehensive solution in the industry to build loyalty and maximize Service and Parts revenue. Integrates with the CDK Dealership Xperience platform.
  • CDK Intelligence Suite
    Fine-tune your dealership's performance with advanced analytics, AI and machine learning integrated into the CDK Dealership Xperience platform.
  • Customer Support
    CDK Customer Care Portal provides seamless and efficient access to several support options for all CDK products, including AI-driven self-service, live agent chat, phone support and online case submissions

Possible disadvantages of CDK Global

  • Cost
    The comprehensive nature of CDK Global's solutions often comes with a high price tag, which may be a barrier for smaller dealerships or startups.
  • Complexity
    Given the broad range of features and services, the platform can be complex to navigate and may require significant training and adjustment time for new users.
  • Integration with Non-CDK Products
    While CDK Global offers a wide range of integrated solutions, integrating their platform with non-CDK products can be challenging and sometimes requires additional support.
  • Customization Limitations
    Some users have reported that the level of customization available within the CDK Global platform may not meet their specific needs, leading to potential limitations in functionality.
  • Upgrade and Maintenance Downtime
    The platform occasionally requires maintenance and upgrades, which can result in downtime and affect dealership operations temporarily.

Stackmasters features and specs

  • Expertise in Cloud Solutions
    Stackmasters provides specialized cloud solutions, offering expertise in cloud architecture, deployment, and management across various platforms.
  • Customized Services
    They offer tailored cloud management services to fit specific business needs, ensuring that solutions are well-aligned with company goals.
  • Comprehensive Support
    Clients benefit from robust support, ensuring that any issues with cloud services are swiftly addressed.
  • Enhanced Security
    Stackmasters emphasizes security in their cloud solutions, helping businesses maintain compliance and protect sensitive data.
  • Proven Track Record
    The company has a history of successful projects and satisfied customers, providing credibility and reassurance to potential clients.

Possible disadvantages of Stackmasters

  • Cost Considerations
    Professional cloud management services can come at a premium, which may be a constraint for smaller businesses or those with tight budgets.
  • Limited Physical Presence
    Depending on the desired level of on-site support, clients may find the physical presence of Stackmasters limited, depending on their location.
  • Complexity of Implementation
    Transitioning to or managing cloud solutions can be complex, requiring significant collaboration and potential adjustment periods.
  • Dependence on Internet Connectivity
    As with any cloud-based services, optimal functionality depends heavily on reliable internet connectivity, which can be a risk in some areas.

Analysis of CDK Global

Overall verdict

  • CDK Global is considered good for businesses in the automotive industry that are looking for comprehensive technology solutions. Its robust suite of products and long-standing industry experience make it a reliable choice for automotive retailers seeking to optimize their operations.

Why this product is good

  • CDK Global is a well-established provider of integrated technology solutions to the automotive retail industry. It offers a wide range of services, including dealer management systems, digital marketing, and data analytics, which help automotive dealers streamline operations, improve customer experience, and enhance business performance.

Recommended for

  • Automotive dealers
  • Automotive service centers
  • Car rental companies
  • Businesses seeking digital transformation in the automotive sector

CDK Global videos

+ Add

Why Benzel-Busch Trusts CDK

More videos:

  • Review - How Does CDKโ€™s CRM Drive McGovern Automotive Group Success?
  • Review - CDK Dealership Xperience Helps Car Pros Excel

Stackmasters videos

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Category Popularity

0-100% (relative to CDK Global and Stackmasters)

CDK Global

Stackmasters

Automobile Dealership Management
100 100%
Automobile Dealership Management
0% 0
Monitoring Tools
0 0%
Monitoring Tools
100% 100
Automotive
100 100%
Automotive
0% 0
Cloud Infrastructure
0 0%
Cloud Infrastructure
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare CDK Global and Stackmasters

CDK Global Reviews

DealerCue vs. CDK Global: Comparing Dealership Tools
CDK Global operates in numerous industries all over the world. Itโ€™s no surprise that their individual customer support for auto dealers is lacking. Despite their powerful tools, CDK has had trouble modernizing their user experience, leaving customers feeling frustrated and eager to move on. They are trying to improve, but time will tell if they can pull it off in time.
Source: vincue.com
Dealership Management Systems (DMS) and DMS Vendors
ADP currently serves auto, truck, motorcycle, marine, recreational vehicle and heavy equipment dealers throughout North America and internationally. Together with Reynolds and Reynolds (R&R) both vendors capture approximately 80 percent of the DMS market in the US. As one of only three public companies in the DMS industry (the others are Dealertrack and Quorum), ADP Dealer...
Source: gillrie.com

Stackmasters Reviews

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What are some alternatives?

When comparing CDK Global and Stackmasters, you can also consider the following products

AutoDealer Plus - AutoDealer Plus is an all-in-one car dealer management software solution with a set of sales tools and integrated F&I products to manage your operations.

Mathnary DMS - Automobile Dealership Management and Car Dealer

Dealertrack - Dealertrack provides digital solutions for automotive retail.

Dealer.com - Online marketing solutions for the automotive industry

RevolutionParts - RevolutionParts provides online e-commerce solutions for the sale of OEM auto part.

Dealer Inspire - Dealer Inspire provides responsive design, schema, snippets, conversion rate optimization and ROI tracking.

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