Software Alternatives, Accelerators & Startups

Callmama VS Freshdesk

Compare Callmama VS Freshdesk and see what are their differences

Callmama logo Callmama

Get cheap international calling, international virtual number, Call Mama Gives an added advantage to send message and make calls to non-user of Callmama App.

Freshdesk logo Freshdesk

Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
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  • Callmama Callmama : Landing Page
    Callmama : Landing Page //
    2024-02-03

CallMAMA, a groundbreaking mobile application that redefines international calling. With its extraordinary features, CallMAMA allows seamless VoIP calling from any country, effortless SMS receiving and sending, and offers virtual phone numbers from an extensive list of over 150 diverse nations. Experience unmatched outbound calling rates to over 250 countries and leverage CallMAMA's exceptional verification services. Explore a multitude of additional features, making CallMAMA the ultimate choice for global communication. Stay connected like never before with CallMAMA's cutting-edge technology and unmatched convenience.

  • Freshdesk Landing page
    Landing page //
    2022-01-28

Callmama features and specs

  • Call Recording: Yes
  • Call Forwarding: Yes

Freshdesk features and specs

No features have been listed yet.

Callmama videos

No Callmama videos yet. You could help us improve this page by suggesting one.

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Freshdesk videos

Best Free Helpdesk Ticket System - Freshdesk Setup Tutorial, How I Use It, Why You Should....

More videos:

  • Demo - Freshdesk Mint Demo: Understanding the basics of the helpdesk
  • Review - Freshdesk Mint Overview
  • Review - Freshdesk Review: Is It Good?
  • Review - Freshdesk vs Zendesk: Choosing Between the Leaders on the Market
  • Review - Freshdesk Review: Client Friendly Ticketing System
  • Review - Freshdesk Review 2022 | Best Customer Service Software
  • Review - Freshdesk Review

Category Popularity

0-100% (relative to Callmama and Freshdesk)
Communication
100 100%
0% 0
Customer Support
0 0%
100% 100
Enterprise Communication
100 100%
0% 0
Help Desk
0 0%
100% 100

Questions and Answers

As answered by people managing Callmama and Freshdesk.

What makes your product unique?

Callmama's answer

The breadth of international scope across products/features, identity verification, integrated unified app experience, and competitive global calling price points differentiate Callmama as a unique all-in-one modern communications facilitator across borders.

  1. Breadth of International Coverage: Callmama allows calling to over 250 countries, SMS capabilities with over 150 countries, and virtual phone numbers from over 150 countries. This vast international reach across hundreds of countries worldwide is rare and distinctive.

  2. Advanced Verification Services: You specifically highlighted that they offer "exceptional verification services" - this suggests they have robust identity/document verification, facilitating seamless cross-border use. This can be a big advantage.

  3. Cutting-Edge Unified Communications: By combining VoIP calling, SMS messaging, virtual phone numbers, and more in one app it provides a unified hub for global communication and connectivity. Integrating all these tools sets them apart.

  4. Outstanding Rates for International Outbound Calls: You mentioned they enable "unmatched outbound calling rates to over 250 countries" - pricing advantage is always a differentiator.

Why should a person choose your product over its competitors?

Callmama's answer

Here are the key reasons to choose Callmama

  • Best rates for international calls
  • Widest coverage of over 250 countries
  • Smoother signup with robust verification
  • All communication services in one app
  • Cutting-edge and innovative technology

The affordable pricing, extensive country reach, frictionless onboarding, unified communications hub, and leading technical capabilities make Callmama a top choice over alternatives for seamless global calling and messaging.

How would you describe your primary audience?

Callmama's answer

Our primary audience is globetrotters and jet-setters who need an affordable and easy way to stay connected with contacts worldwide. Whether for travel, living abroad, or just keeping in touch back home, Callmama enables seamless calling and messaging across over 150 countries.

What's the story behind your product?

Callmama's answer

Callmama was founded on the belief that staying connected with friends and family around the world should be simple and affordable. We realized that traditional international calling rates were much too expensive for many people to call their loved ones abroad frequently. So we built Callmama from the ground up to provide the lowest-cost calling rates to over 150 countries worldwide.

Whether you need to chat with a friend studying overseas, wish your grandmother a happy birthday in another country, or check-in with offshore business clients, Callmama strives to make those long-distance conversations easy and economical. We utilize state-of-the-art VoIP technology to enable clear calls at only a fraction of standard pricing. This helps remove the worry and barriers of astronomical phone bills from keeping people connected across any border.

At Callmama, bringing people together through inexpensive, seamless global communication is at the core of our mission. Our diverse users now rely on Callmama as an indispensable tool for nurturing those invaluable relationships with family, friends, colleagues, and clients abroad. Staying in touch should never be a luxury - that's why we're proud to facilitate affordable worldwide connections for all through Callmama's innovative capabilities.

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Callmama and Freshdesk

Callmama Reviews

We have no reviews of Callmama yet.
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Freshdesk Reviews

  1. Does what it says on the box

    Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

    My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

    🏁 Competitors: HelpScout, Zendesk
    👍 Pros:    Straightforward|Free basic plan
    👎 Cons:    Missing a feature

10 Best Freshdesk Alternatives for Businesses in 2024
Certainly, Freshdesk can prove beneficial for specific businesses, but it may not be suitable for everyone. The extensive list of features, while initially appealing, presents a major challenge, as most teams only utilize a handful of specialized capabilities, rendering the rest unnecessary.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
If you’re in the market for help desk software, you’ve probably heard of Freshdesk — or maybe you’re already using it. Whatever the case, you might not be aware of how Freshdesk’s competitors compare.
Top 13 Freshdesk alternatives and competitors for 2024
Freshworks offers a suite of cloud-based tools that includes Freshdesk, its customer support software. Freshdesk allows businesses to manage customer requests and handle issues with its ticketing system. It supports multiple channels, like email, phone, and chat. Teams can automate ticket assignments and set automatic email notifications to notify customers of changes to...
Source: www.zendesk.com
alternatives to Tawk.to - Tiledesk Free Live Chat
Freshdesk is a powerful customer service software that offers Freshchat. It is among the best alternatives to Tawk.to, which provides other tools too, and indeed it is an all-inclusive tool in the customer service industry. Like Tawk.to, it doesn’t support on-premise and is not open-source, but it supports automation and many helpful integrations like WhatsApp and Facebook...
Source: tiledesk.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
Some features offered by Freshdesk include automated workflows and field service management. It’s also a metric-rich platform that provides useful reports. Of course, it offers live chat but also ticketing, email, and phone support. The AI-powered chatbot is well-regarded by customers, but some of its other features are even more widely appreciated.
Source: www.tidio.com

Social recommendations and mentions

Based on our record, Freshdesk seems to be more popular. It has been mentiond 12 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Callmama mentions (0)

We have not tracked any mentions of Callmama yet. Tracking of Callmama recommendations started around Feb 2024.

Freshdesk mentions (12)

  • Moog support?
    When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 6 months ago
  • CMS with ticketing support
    What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 7 months ago
  • Need help picking a ticketing system
    Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
  • Beware, read carefully and make conclusions
    Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
  • What Ticket Systems do ya'll use?
    We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago
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What are some alternatives?

When comparing Callmama and Freshdesk, you can also consider the following products

CallHippo - Easy to use Phone System with World-Class Support

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Numero eSIM - Numero eSIM is a phone-number app that makes voice and data possible anywhere in the world, for free.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

KrispCall - Virtual cloud phone system for business

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!