Callcentric Reviews

Zendesk Reviews

1. stu14

   3 days ago
   Clunky & awful customer service

   Would give them 0/5 if I could!

   🏁 Competitors: HubSpot, Freshdesk

   👎 Cons:    Customer support|Ux/ui|Limited features

Callcentric mentions (14)

• VOIP.MS down again????

  Check out callcentric.com. A little more expensive but very similar feature set. CNAM is included in the cost of your DIDs. Source: 11 months ago

• Is there a cost effective way to make U.S. phone calls (a year in Spain)?

  I transferred my US number to callcentric.com and downloaded the Zoiper softphone to operate it. It works fine most of the time, but can be a little flakey. Getting texting is important for banks and such for login confirmations, so ensure you get that. Source: about 1 year ago

• Moving out of Canada temporarily but need a phone number for receiving texts. Best solution?

  I used callcentric.com for a long time. Source: about 1 year ago

• Recommend VOIP Phones for Small Deployment

  I am installing a small deployment of VOIP phones for my church (<10 phones) and plan to set them up with callcentric.com for now. Future plans may involve transitioning to IncrediblePBX/FreePBX as that is what I use for my own hobby purposes. I have been going back and forth between Yealink and Polycom phones and reading a lot about them. I personally own a Yealink T46S that I like, but wondered if the Polycom... Source: about 1 year ago

• Looking for something THAT ACTUALLY WORKS

  You still can get a number from commercial SIP providers and use very cheap SIP calls. Examples: anveo.com ($0.50/month + $0.01/min for inbound and outbound calls), callcentric.com (similar pricing, may be slightly more expensive) etc. Source: about 1 year ago

Zendesk mentions (7)

• The Ultimate Guide to Building Internal Tools in 2024

  Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 7 months ago

• is this scam

  That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago

• [HELP] Can't log in to upload SSL due to expired SSL

  Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: almost 2 years ago

• Special trick to get support for battery replacement ?

  Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: almost 2 years ago

• Here's how I'd figure out the go-to-market for a Customer Support SaaS

  My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago