Facebook Messenger VS Intercom

Facebook Messenger Reviews

Intercom Reviews

1. Eleanor Bennett    

   Digital Marketing Specialist at Logit.io | almost 2 years ago
   An essential communication tool

   Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.

Facebook Messenger mentions (52)

• Did messenger get rid of the ignore or restrict button?

  I can't see it anymore in messenger.com and it also disappeared in my ios app. I don't see ignore and I also don't see restrict. Source: 7 months ago

• Facebook Messenger now limits WebP file attachments

  It's occuring on the web application (https://messenger.com/ and https://facebook.com/). - Source: Hacker News / 8 months ago

• Firefox dont want to render certain website full screen

  Only messenger.com has this issue..How can I fix it? Source: 9 months ago

• Is there an app/extension/Shortcut that automatically moves downloaded files to specific folders based on the website I downloaded them from?

  I want something to automatically move images I download from messenger.com into my "Facebook Messenger" folder, folders from drive.google.com into my "Google Drive" folder, etc. Currently, I just manually move all the files/folders from the "Downloads" folder to their respective folders in Pictures, Documents, etc. Source: about 1 year ago

• Google Chrome freezes when entered new URL from fb messenger

  Has anyone got any problems where the whole app freezes when you have entered a new url from messenger.com?? Source: about 1 year ago

Intercom mentions (6)

• I started affiliate marketing, but with a twist

  Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: about 1 year ago

• How to embed a web application into another website via API?

  I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: almost 2 years ago

• Here's how I'd figure out the go-to-market for a Customer Support SaaS

  My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: almost 2 years ago

• Chat widget with react.js

  I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago

• What PRODUCT TOUR software do you like for an early SaaS?

  If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago