Software Alternatives, Accelerators & Startups

Buffer VS Theysaid

Compare Buffer VS Theysaid and see what are their differences

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Buffer logo Buffer

Buffer makes it super easy to share any page you're reading. Keep your Buffer topped up and we automagically share them for you through the day.

Theysaid logo Theysaid

Conversational AI surveys, interviews, user tests, polls
  • Buffer Landing page
    Landing page //
    2023-10-19
  • Theysaid TheySaid
    TheySaid //
    2025-09-08

TheySaid - The everything app for feedback, powered by AI and voice to gather, analyze, and act on feedback. Conduct interviews, user tests, surveys, polls, and funnel results into a single dashboard or your database via integrations.

Popular use cases include onboarding, customer + employee experience, lost sales deals, product research, and more!

Theysaid

$ Details
Free Trial $49.0 / Monthly ("Essential" "1 seat license" "1 Active AI project")
Startup details
Country
United States
State
Utah
City
Lehi
Founder(s)
Chris Hicken, Lihong Hicken, Amy Long, Arnab K
Employees
20 - 49

Buffer features and specs

  • Ease of Use
    Buffer offers a clean, user-friendly interface that makes it easy for users to navigate and schedule social media posts.
  • Multi-Platform Support
    Buffer supports a wide range of social media platforms, including Facebook, Twitter, Instagram, LinkedIn, and Pinterest, allowing users to manage multiple accounts from one place.
  • Post Scheduling
    Users can schedule posts in advance, helping them maintain a consistent posting schedule without having to be online all the time.
  • Analytics and Reporting
    Buffer provides detailed analytics and reporting tools that help users track the performance of their posts and make data-driven decisions.
  • Collaborative Features
    Buffer offers collaboration tools for teams, allowing multiple members to contribute to social media management efforts.
  • Custom Scheduling
    Users can create custom posting schedules specific to each platform, optimizing their content for the best times to post.
  • Content Suggestions
    Buffer provides content suggestions, helping users find and share relevant content to keep their audience engaged.
  • Customer Support
    Buffer has a reliable customer support system, including live chat, email support, and extensive online resources.

Possible disadvantages of Buffer

  • Limited Free Plan
    The free plan offers limited features and only allows for basic functionality, which may not meet the needs of businesses seeking more advanced tools.
  • Cost
    While Buffer offers several pricing tiers, some users may find the cost of the more advanced plans to be relatively high.
  • Instagram Direct Posting Limitations
    Buffer's direct posting for Instagram has certain limitations due to API restrictions, requiring users to use push notifications for some posts.
  • No Native Support for Some Platforms
    Certain social media platforms, like TikTok, are not natively supported by Buffer, limiting its versatility for those looking to manage all their social media in one place.
  • Limited Advanced Features
    Compared to competitors, Buffer may lack some advanced features and integrations such as detailed sentiment analysis or advanced automation.
  • Reporting Complexity
    The analytics and reporting features, while useful, can sometimes be complex and hard to interpret for novice users.
  • No Comprehensive CRM Integration
    Buffer lacks robust integrations with Customer Relationship Management (CRM) platforms, which can be a drawback for businesses looking to merge their social media strategy with customer relationship data.

Theysaid features and specs

  • AI Surveys
    Conversational AI surveys that dig deeper to uncover the why behind every answer.
  • AI Interviews
    AI conducts adaptive interviews, asking smarter questions and adjusting in real time to uncover deeper insights.
  • 2-way voice
    Users speak to AI and complete their form with voice while AI reads questions aloud.
  • Usability Testing
    Ask users to do tasks, visit websites or prototypes, and get voice and video recordings.
  • AI Sidebar
    AI tells you what you've learned recently, suggests new projects, and answers questions.
  • AI Forms
    Now forms are beautiful with an optional AI assist mode to help users quickly fill out forms.
  • Conditional Logic
    Simple, intuitive branching logic still allows AI to ask follow-up questions.
  • Panel Recruiting
    Recruit feedback participants from our panel integrations, or bring your own panel.
  • Teach AI
    Give AI context about your company, pricing, and product by uploading any document.
  • Integrations
    Full-featured connectors with HubSpot, Salesforce, Slack, and more.
  • Free survey creator
    On the website, you can create or brainstorm your next project and then add it to your account.
  • Import surveys
    Import surveys from your ancient survey tools like Qualtrics, SurveyMonkey, or Typeform.
  • Templates
    The best templates for popular feedback types are available with one click.

Analysis of Buffer

Overall verdict

  • Buffer is a good choice for those looking for a reliable and user-friendly social media management tool. It is particularly well-suited for users who prefer a minimalist approach but still require the essential features needed to manage multiple social media accounts efficiently.

Why this product is good

  • Buffer is highly regarded for its simplicity and ease of use, making it an excellent tool for individuals and small to medium-sized businesses that want to manage their social media presence effectively. It offers a range of features including post scheduling, analytics, and team collaboration tools, which help streamline social media marketing efforts. Many users appreciate its intuitive interface and straightforward functionality.

Recommended for

    Buffer is recommended for small to medium-sized businesses, digital marketers, social media managers, and individuals who need to manage multiple social media accounts. It's also well-suited for teams looking for collaboration tools to improve their social media marketing workflow.

Analysis of Theysaid

Overall verdict

  • TheySaid (theysaid.io) is a solid AI-powered survey and feedback platform that uses conversational, interactive surveys to gather deeper customer insights than traditional static forms, making it a good choice for teams focused on customer experience and product feedback.

Why this product is good

  • Uses AI-driven conversational surveys that feel more like a dialogue, encouraging higher response rates and richer qualitative feedback
  • Automatically follows up on responses to dig deeper into customer sentiment without manual effort
  • Provides AI-generated summaries and actionable insights, saving teams time in analyzing feedback
  • Easy to set up and deploy surveys across multiple touchpoints such as websites, emails, and products
  • Helps uncover the 'why' behind customer opinions rather than just collecting surface-level ratings

Recommended for

  • Product teams seeking qualitative user feedback to guide roadmap decisions
  • Customer success and experience teams measuring satisfaction and reducing churn
  • SaaS companies wanting to gather in-app feedback conversationally
  • Marketing teams looking for deeper audience insights beyond standard surveys
  • Small to mid-sized businesses that want AI-assisted feedback analysis without heavy manual work

Buffer videos

Hootsuite VS Buffer VS Later 2019 | 3 Best Social Media Schedulers

More videos:

  • Review - Hootsuite vs Buffer (Social Media Management)
  • Review - Buffer Review (Social Media Management Tool)

Theysaid videos

TheySaid 3.0 Review โ€“ AI Customer Feedback Analysis & Voice-of-Customer Platform (2025)

More videos:

  • Review - Customer Survey Tool product review | Theysaid AI

Category Popularity

0-100% (relative to Buffer and Theysaid)
Social Media Tools
100 100%
0% 0
Customer Feedback
0 0%
100% 100
Social Media Marketing
100 100%
0% 0
Surveys
0 0%
100% 100

Questions & Answers

As answered by people managing Buffer and Theysaid.

What makes your product unique?

Theysaid's answer:

Most surveys are dull and only scratch the surface. TheySaid turns surveys into conversations, asking real-time follow-ups, revealing the why behind every answer. This gives revenue leaders sharper visibility into customer needs, fueling faster, more confident business decisions that drive growth.

Why should a person choose your product over its competitors?

Theysaid's answer:

Most survey tools stop at collecting answers, giving leaders surface-level data thatโ€™s hard to act on. TheySaid turns feedback into real conversations with smart follow-ups, capturing the why behind customer behavior. This means revenue leaders donโ€™t just get data, they get clear action items: what to improve, where to double down, and how to reduce churn. And with insights delivered 10x faster, they can act quickly to capture growth opportunities and make confident business decisions.

How would you describe the primary audience of your product?

Theysaid's answer:

TheySaid is built for B2B leaders who rely on customer insights to drive growth. Our primary audience includes Customer Success teams, Revenue leaders, Product managers, and Marketing executives at SaaS and subscription-based businesses. They use TheySaid to uncover authentic customer sentiment, strengthen retention, and identify expansion opportunities.

What's the story behind your product?

Theysaid's answer:

Surveys were dead. Customers ignored them, response rates tanked, and leaders were left making decisions on scraps of data. Lihong Hicken and Chris Hicken saw the gap and built TheySaid, the first AI-powered conversational survey that actually listens. With AI interviews, live polls, and user testing alongside surveys, TheySaid captures the why behind every answer and instantly translates insights into clear action items. For revenue leaders, that means faster decisions, smarter growth moves, and insights delivered 10x quicker than any traditional tool.

Which are the primary technologies used for building your product?

Theysaid's answer:

TheySaid leverages advanced AI (natural language processing, machine learning, and generative AI), cloud infrastructure, and secure integrations with popular CRM and HR systems to deliver fast, scalable, and reliable insights.

User comments

Share your experience with using Buffer and Theysaid. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Buffer and Theysaid

Buffer Reviews

  1. FaizaAdeel
    ยท Owner at Peacock.collection111 ยท
    My SMM partner

    I love working with buffer its feature of scheduling makes me free for whole month. Best and easy tool to use.

    ๐Ÿ‘ Pros:    Unlimited scheduling and good speed
    ๐Ÿ‘Ž Cons:    Some accounts does not connect easily like pintrest

10 best Hootsuite alternatives
Buffer is a widely used social media scheduling tool known for its simplicity and ease of use. It allows users to plan and publish content across several platforms and includes basic analytics and engagement tools. Buffer is especially popular among individuals and small teams.
Source: postoria.io
I Tested 8 Best Sprout Social Alternatives to Consider in 2026
Sprout Social has set the bar high for social media management platforms. So with all these Sprout Social alternatives out there, the question isnโ€™t which tool is the strongest, but โ€œWhich one fits how you work?โ€. For small businesses and solo creators Buffer or Zoho Social might work, while agencies look closely at Buffer vs Hootsuite or GUDSHO Social as it is scalable and...
10 alternatives to Buffer for auto-posting
Social media scheduling tools are meant to save time and reduce chaos. Buffer is one of the best-known platforms in this category: it helps you plan content, schedule posts ahead of time, and publish consistently across multiple social networks. For many creators and small teams, itโ€™s a simple way to manage a content calendar and avoid the daily routine of manual posting.
Source: postoria.io
15 best Agorapulse alternatives for agencies and marketers
Bufferโ€™s powerful analytics tools also provide valuable insights into post performance, engagement metrics, and audience demographics, allowing users to optimize their social media strategy.
Top 7 Agorapulse Alternatives You Should Consider in 2024
Overall, Buffer is an excellent Agorapulse alternative for small businesses and solopreneurs seeking an affordable social media marketing platform with solid content planning and publishing tools. If youโ€™ve already tried it and it didnโ€™t fit your needs, check out these 9 Buffer alternatives we found useful.
Source: planable.io

Theysaid Reviews

We have no reviews of Theysaid yet.
Be the first one to post

Social recommendations and mentions

Based on our record, Buffer seems to be more popular. It has been mentiond 61 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Buffer mentions (61)

  • Best 7 Social Media Scheduler APIs for Agents & Developers
    I started with Buffer since everyone knows the name. It has been around forever as a scheduler, and now it has a newer GraphQL API that replaced the older, more limited one. - Source: dev.to / 18 days ago
  • Inside ShopPilotโ€™s AI Content Engine
    We could have built full autopilot รขย€ย” generate, schedule, post, done. Tools like Buffer and Hootsuite give you scheduling. Some newer tools now offer auto-posting. We deliberately didn't go that route for the first version, and the reason is data. - Source: dev.to / 2 months ago
  • Project Autopilot: Why I Fired Myself as Community Manager to Build an AI agents Army
    The concept is simple but technically ambitious. We are going to execute a strategy of "dogfooding" (eating our own food). Instead of using third-party tools like Buffer or Hootsuite, we will build a custom distribution engine using the very technologies we write about: Generative AI and CI/CD Pipelines. - Source: dev.to / 6 months ago
  • Mastering Crowdfunding for Open Source Projects
    Promotion is keyโ€”don't wait for people to find your campaign. Actively share updates on social media, write blog posts, and engage with industry influencers. Transparency with your backers through regular progress reports builds trust and encourages long-term support. Platforms like GitHub Sponsors offer built-in transparency tools to connect with your backers directly. - Source: dev.to / over 1 year ago
  • Thriving in the Startup Ecosystem: Overcoming Common Challenges
    ๐Ÿ‘‰ Work-life balance: While the startup grind is often intense, maintaining a healthy work-life balance is crucial for long-term success and employee well-being. Effective time management, clear communication, and self-care are essential to thriving in this fast-paced environment. Companies like Buffer have been vocal about their commitment to employee well-being, offering unlimited vacation time and remote work... - Source: dev.to / almost 2 years ago
View more

Theysaid mentions (0)

We have not tracked any mentions of Theysaid yet. Tracking of Theysaid recommendations started around Aug 2024.

What are some alternatives?

When comparing Buffer and Theysaid, you can also consider the following products

Hootsuite - Enhance your social media management with Hootsuite, the leading social media dashboard. Manage multiple networks and profiles and measure your campaign results.

Dovetail - Mobile Cloud-Based Dental Software

SproutSocial - Sprout Social is a social media management tool created to help businesses find new customers & grow their social media presence. Try it for free.

Survicate - Collect feedback on your website and find out more about your visitors.

Later - Schedule and manage your Instagram posts

Sprig - Delivering locally-sourced, seasonal, sustainable lunches and dinners.