Software Alternatives, Accelerators & Startups

BrandWide VS Intercom

Compare BrandWide VS Intercom and see what are their differences

BrandWide logo BrandWide

BrandWide offers a white-labeled CRM and Marketing platform and fully managed marketing services for franchises.

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
  • BrandWide Landing page
    Landing page //
    2023-10-01
  • Intercom Landing page
    Landing page //
    2023-07-05

Intercom

Release Date
2011 January
Startup details
Country
United States
State
California
Founder(s)
Ciaran Lee
Employees
500 - 999

BrandWide videos

BrandWide | Franchise Management Software

More videos:

  • Review - BrandWide | Franchise Management CRM Software

Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

Category Popularity

0-100% (relative to BrandWide and Intercom)
CRM
1 1%
99% 99
Customer Support
0 0%
100% 100
Business & Commerce
100 100%
0% 0
ERP
100 100%
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare BrandWide and Intercom

BrandWide Reviews

We have no reviews of BrandWide yet.
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Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


10 Best Freshdesk Alternatives for Businesses in 2024
Intercom is an alternative that excels in self-service support. It enables businesses to communicate and engage with their customers in real-time.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Intercom provides a useful suite of tools designed to improve your customer engagement. As a Freshdesk alternative, Intercom ticks several boxes when it comes to features:
9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Intercom offers customer service software while also extending its platform to marketing and sales. Intercom is a newer platform to the CX market and has adopted AI and automation capabilities to keep up with business trends. Intercom features Intercom Messenger, a communication tool that provides customers with self-service or live support options.
Source: www.zendesk.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.

Social recommendations and mentions

Based on our record, Intercom should be more popular than BrandWide. It has been mentiond 6 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

BrandWide mentions (4)

  • Franchise CRM with a LMS Why it is Important for a Franchise Business.
    This customization ensures that franchisees are trained to operate their businesses according to the brand’s standards, creating a consistent customer experience. Using a single franchise software also makes it easier for franchisors to update training materials. Franchisors can quickly and easily upload new training materials, such as videos or presentations, to the CRM. Source: about 1 year ago
  • Importance of Franchise Marketing In a Franchise Business
    Franchise marketing is the technique, which is utilized by franchisors and franchisees for attracting and retaining potential new clients in the franchising business. Thus, a franchise business is a twofold marketing strategy, whereupon it boosts the sales of the franchisees while taking care of the franchise units, and enticing target audiences at the local level. Source: about 1 year ago
  • Best Features of Franchise CRM Software for Dog Grooming
    As a franchise business owner in the dog grooming industry, managing your operations and customer relationships can be challenging. Fortunately, franchise CRM software can help streamline your processes and improve your customer experiences. In this comprehensive guide, we'll explore the best features of franchise CRM software for dog grooming businesses and how they can benefit your franchise. Source: about 1 year ago
  • Best Enterprise Franchise CRM Solutions for Franchise
    2. Multi-Channel Communication: A good franchise CRM solution will allow franchisees to communicate with customers through multiple channels, including email, social media, and SMS. Source: about 1 year ago

Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: over 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago
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What are some alternatives?

When comparing BrandWide and Intercom, you can also consider the following products

Method:CRM - #1 CRM for QuickBooks Users

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Evoliz - Evoliz is a new all-in-one business management tool that has been developed by a team of entrepreneurs, designers, and developers.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Base CRM - Customer relationship management (CRM) & sales software geared towards making your small business, mid-market or enterprise sales team 10x more productive.

Drift - A messaging app that helps you grow your business.