Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.
My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.
Based on our record, Bootstrap Themes should be more popular than Freshdesk. It has been mentiond 20 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
You will need to have some basic HTML, CSS, and JS knowledge but you might consider starting with a premium template from somewhere like https://themes.getbootstrap.com/ and then customizing it as needed. Static websites are the very straightforward to host. Source: 11 months ago
Official open source SVG icon library for Bootstrap with over 1,900 icons Explore Bootstrap Icons » Bootstrap · Themes · Blog. - Source: dev.to / about 1 year ago
My first attempt was: let's code it manually starting from a template. I bought a bootstrap template from https://themes.getbootstrap.com/ and I started to modify it manually. I liked the template but the customization was too time consuming, as I said I am a bit rusty with CSS and it took too much time to make changes to the structure of the template. Source: about 1 year ago
You also don't need to buy WordPress-specific themes. Most people don't know that Bootstrap has lots of professionally made websites that you can customize super easily. If you know Bootstrap, you can event recreate those templates yourself (do a cost analysis again for the employer: buying a theme vs. You recreating them and paying you salary). Most WP theme developers use Bootstrap anyway since it's easy to pick... Source: over 1 year ago
For projects like this, my go to is Twitter bootstrap and if I’m really lazy, https://themes.getbootstrap.com/. Source: over 1 year ago
When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 5 months ago
What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 5 months ago
Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: almost 1 year ago
Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago
Fluent Design for Bootstrap - First web UI Kit based on Microsoft Fluent Design system
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.
Bootstrap 4 Cheat Sheet - An interactive Bootstrap 4 cheat sheet
LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!
Bootstrap Zero - Open-source, free Bootstrap templates collection.
Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.