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Bitrix24 VS XtraCRM

Compare Bitrix24 VS XtraCRM and see what are their differences

Bitrix24

Boost your team's success with Bitrix24! Seamlessly collaborate, automate tasks, and manage projects in one powerful platform. Unleash productivity, streamline workflows, and achieve your goals with ease. Your all-in-one solution for business growth.

Rating
0 reviews
Pricing
Freemium Free trial $49 / Monthly (5 users / 24 GB )
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XtraCRM

Manage customers, sales, finance, inventory, HR and manufacturing in one XtraCRM workspace. Explore plans and start for free.

Rating
0 reviews
Pricing
Freemium $19 / Monthly
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Alternatives Is it good?
DisplaySwitcher
Switch your monitor’s video input and seamlessly transfer text and files! A Linux/macOS/Windows Desktop Application. sponsored

Which is more popular?

Project Management popularity
100% vs 0%
alternatives listed
240+ vs 14

Base details

Website, pricing, platforms and company facts side by side.

Bitrix24
XtraCRM
Website bitrix24.com xtracrm.com
Pricing
Freemium Free trial $49 / Monthly (5 users / 24 GB ) Official pricing
Freemium $19 / Monthly Official pricing
Company Startup from the United States 2026
Listed in
Project Management Task Management Communication CRM CRM Platforms Work Collaboration Intranet Sales And Marketing +5
CRM Small Business CRM CRM Software Sales ERP Project Management Sales Workflow CRM Platforms Productivity +6

About Bitrix24 and XtraCRM

In their own words, as submitted to SaaSHub.

Bitrix24
XtraCRM

Bitrix24 is a versatile all-in-one SaaS platform designed to streamline business operations for teams of all sizes. With over 15 million users worldwide, it integrates a robust suite of tools, including CRM, project management, collaboration, and communication features, into a single, cloud-based...

Read more about Bitrix24

XtraCRM is a cloud-based SaaS CRM & ERP platform designed to adapt to the way your business works. Its configurable infrastructure brings departments, data, and processes together, allowing you to build a workspace around your own workflows. The platform combines customer relationship...

Read more about XtraCRM

Features and specs

What each product offers, as listed by its team.

Bitrix24 5 features
XtraCRM 0 features
  • Comprehensive Features
    Bitrix24 offers an extensive range of tools including project management, CRM, communication, and collaboration tools, making it a one-stop solution for business needs.
  • Free Plan
    Bitrix24 provides a free plan with a generous number of features and user limits, which is ideal for small businesses or startups on a budget.
  • Customizable
    The platform offers a high degree of customization, allowing businesses to tailor modules and interface layouts to fit their specific needs.
  • Integrated Communication Tools
    Includes built-in communication tools such as chats, video calls, and social intranet, enhancing team collaboration and reducing the need for third-party communication apps.
  • Cloud and On-Premise Options
    Bitrix24 can be deployed either as a cloud service or on-premise, providing flexibility based on business requirements and compliance needs.

Possible disadvantages

  • Complexity
    The extensive range of features can be overwhelming for new users, leading to a learning curve that may require time and training.
  • Interface Issues
    Some users report that the interface can be cluttered and less intuitive, which may hinder productivity until users become accustomed to it.
  • Performance
    There are occasional complaints about lag and slow performance, particularly when using feature-rich modules or during peak usage times.
  • Limited Customization in Free Plan
    While the free plan offers many features, advanced customization options and certain high-end functionalities are restricted to paid tiers.
  • Customer Support
    Customer support in the free version is limited, and some users have reported slow response times or difficulty in resolving complex issues.

No features have been listed yet.

Analysis

An editorial look at what each product does well and who it suits.

Bitrix24
XtraCRM

Overall verdict

  • Bitrix24 is considered a good option for businesses seeking a multifunctional platform that combines CRM, project management, and team collaboration tools. It is highly versatile and offers both cloud-based and on-premise solutions, catering to various business needs. However, the platform's extensive range of features can be overwhelming for some users, and there may be a learning curve involved.

Why this product is good

  • Bitrix24 is a comprehensive business management platform that offers a wide range of tools such as CRM, project management, communication, and collaboration features. It is designed to cater to businesses of various sizes, providing a unified workspace to streamline operations and enhance productivity. The platform's versatility and affordability make it an appealing choice for companies looking to consolidate multiple business processes in one place.

Recommended for

  • Small to medium-sized businesses looking for an all-in-one business management solution.
  • Companies seeking robust CRM and project management features.
  • Teams interested in a centralized platform for communication and collaboration.
  • Businesses with remote or distributed teams that need efficient tools for managing tasks and sharing information.

No analysis of XtraCRM yet.

Videos

Walkthroughs and reviews on video.

Bitrix24 3 videos + Add
XtraCRM 0 videos + Add

Bitrix24 Introduction New

More videos

  • - Bitrix24: CRM (Demo)
  • - Video Review for Bitrix24

No XtraCRM videos yet. You could help us improve this page by suggesting one.

Category popularity

How often each product is chosen within a category, 0–100% relative to the other.

Score bands 0–20 21–40 41–50 51–60 61–100
Bitrix24
XtraCRM
100% 100%
Project Management
0% 0%
0% 0%
Sales Workflow
100% 100%
100% 100%
Task Management
0% 0%
0% 0%
Productivity
100% 100%

Questions & Answers

As answered by people managing Bitrix24 and XtraCRM.

What makes your product unique?

XtraCRM's answer:

XtraCRM combines CRM and ERP in a configurable cloud platform that adapts to your business. Its flexibility goes beyond customer records and sales pipelines: you can configure forms, fields, permissions, and automated workflows around the way your departments operate.

Connected modules bring sales, purchasing, inventory, manufacturing, projects, HR, and collaboration into one workspace. This helps teams carry information across processes, coordinate work, and manage operations without building a separate system for each department.

Why should a person choose your product over its competitors?

XtraCRM's answer:

Choose XtraCRM if you need CRM and ERP capabilities in one adaptable cloud platform. It brings customer management, sales, purchasing, inventory, manufacturing, projects, HR, and collaboration together, helping departments work with connected information.

Customizable forms, fields, permissions, and automated workflows let you shape the platform around your business processes. You can start with the capabilities you need and expand as your operations grow, with fewer separate tools to manage.

How would you describe the primary audience of your product?

XtraCRM's answer:

XtraCRM is designed for small and medium-sized businesses that need a flexible cloud platform to manage multiple parts of their operations. Its primary audience includes business owners, operations managers, and department leaders who want to connect CRM and ERP processes across sales, purchasing, inventory, manufacturing, projects, and HR.

It is particularly suited to growing businesses moving beyond spreadsheets and disconnected applications, with workflows that require customization and coordination across teams.

What's the story behind your product?

XtraCRM's answer:

XtraCRM was built on 21 years of industry experience, shaped by firsthand insights into how businesses manage their operations and where everyday challenges arise.

That experience led to a clear principle: business software should adapt to the company’s workflows. Every business has its own processes, priorities, and ways of working.

XtraCRM brings CRM and ERP capabilities together in one cloud platform, connecting customer relationships, sales, purchasing, inventory, manufacturing, projects, HR, and collaboration. Configurable forms, fields, permissions, and automated workflows allow businesses to shape the platform around their operational needs.

The goal is to turn years of practical experience into flexible software that helps teams work together and supports businesses as they grow.

Which are the primary technologies used for building your product?

XtraCRM's answer:

XtraCRM uses modern web technologies, a modular cloud architecture, and API-based integrations to connect business functions. Its configurable foundation supports custom workflows, automation, and role-based access through a browser-based interface.

User comments

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Reviews and articles

External articles and on-site reviews we used to compare the two products.

Bitrix24 no reviews yet
XtraCRM no reviews yet

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