Software Alternatives & Startups

Birdeye VS Trustfluence

Compare Birdeye VS Trustfluence and see what are their differences

Birdeye logo Birdeye

AI Agents for Multi-Location Brands

Trustfluence logo Trustfluence

The Trustpilot for influencer marketing. Creators build credibility through verified brand reviews and Trust Scores, while brands verify creators before they spend.
  • Birdeye Landing page
    Landing page //
    2021-03-08

Birdeye builds AI agents for multi-location brands — trusted by the largest enterprise brands globally, including Sutter Health, Aspen Dental, Sun Auto and Caesars Entertainment. We give you AI coworkers at every location — for marketing, operations, and customer experience — that do the jobs your business needs done by employing multiple agents that work together to win AI visibility, convert demand, and deliver a consistent customer experience.

AI Coworkers → Do the Jobs Jay (marketing), Robin (operations), and Myna (customer experience) own the work across your locations — from AI search visibility, reviews, listings, and social, to front desk and appointment booking, to surveys, ticketing, and insights. You're not buying features. You're adding AI staff to every location. So the work gets done at every location — without stretching your team thinner.

Agents → Do the Work Each coworker employs multiple agents that work together to complete a job. The way those agents work is what makes us different. Most software tells you what's happening; our agents decide what to do — and do it, with your approval. They consolidate every signal across every location, whether it lives in Birdeye or one of your 3,000+ integrations; reason with your brand voice and industry context; and act — together — to drive the outcome. So one review, one campaign, one missed call becomes a finished outcome, not a task sitting in a dashboard.

Enterprise-Ready → Built for Scale SSO, audit logging, HIPAA, SOC 2, and GDPR. Role-based access, tiered approvals, and location-level reporting give corporate and local teams the control they need. So you stay in control while AI handles execution across hundreds of locations.

With teams across the U.S., U.K., Australia, and India, Birdeye is redefining how enterprises win locally at scale.

  • Trustfluence Homepage
    Homepage //
    2026-07-30
  • Trustfluence Influencers page
    Influencers page //
    2026-07-30
  • Trustfluence Trust score page
    Trust score page //
    2026-07-30
  • Trustfluence Pricing Tables
    Pricing Tables //
    2026-07-30
  • Trustfluence For brands and businesses
    For brands and businesses //
    2026-07-30
  • Trustfluence Influencer profile
    Influencer profile //
    2026-07-30

Trustfluence is the independent reputation and accountability platform for influencer marketing—the Trustpilot for influencers and brands.

Creators can build public professional profiles, collect verified reviews from brands they have worked with, grow their Trust Score, and use that proof in media kits, pitches, and future brand outreach.

Brands and agencies can search for creators, review verified collaboration history, assess reliability, communication, content quality, punctuality, professionalism, and value for money, then contact suitable creators directly.

Unlike influencer discovery platforms that focus mainly on follower counts and audience analytics, Trustfluence focuses on what creators are actually like to work with. It gives creators a portable professional reputation and gives brands greater confidence before committing campaign budget.

Key features include:

Public creator profiles Verified brand reviews Creator Trust Scores Performance scorecards Influencer search and filtering Past brand collaboration history Direct creator enquiries Brand and agency accounts

Trustfluence helps creators turn successful collaborations into lasting credibility while helping brands hire creators with greater confidence.

Trustfluence

$ Details
freemium $15 / Monthly (Starter)
Platforms
Web SaaS Cloud Browser
Release Date
2026 July
Startup details
Founder(s)
Rami Omar
Employees
1 - 9

Birdeye features and specs

  • Online Payments
  • Text Messaging
  • Review Management
  • Surveys
  • Reporting
  • Google Seller Ratings
  • Listings Management
  • Appointments
  • Social
    yes

Trustfluence features and specs

  • Verified Brand Reviews
    Collect verified feedback from brands after completed creator collaborations.
  • Feature name Value or description Verified Brand Reviews Collect verified feedback from brands after completed creator collaborations. Creator Trust Score
    A 0–100 reputation score that helps brands evaluate creator credibility before hiring.
  • Public Creator Profiles
    Shareable profiles featuring social accounts, audience data, reviews, collaboration history and portfolio information.
  • Performance Scorecards
    Brands can rate communication, punctuality, content quality, brief adherence, professionalism and value for money.
  • Influencer Search
    Search and filter creators by niche, platform, location, audience size, reviews and Trust Score.
  • Profile Claiming and Verification
    Creators can claim their profile and verify their identity, social accounts and collaboration history.
  • Review Requests
    Creators can invite previous brand partners to leave verified reviews of their work.
  • Direct Brand Enquiries
    Brands and agencies can contact suitable creators directly through their profiles.
  • Brand Collaboration History
    Creators can display previous brand partnerships and build a portable professional track record.
  • AI Creator Matching
    Brands can receive creator recommendations based on campaign requirements, credibility and relevance.

Analysis of Birdeye

Overall verdict

  • Overall, Birdeye is considered a strong option for businesses seeking to improve their customer feedback management and online reputation. It is praised for its user-friendly interface, robust features, and excellent customer support. However, like any service, the value it provides can vary depending on specific business needs and objectives.

Why this product is good

  • Birdeye is a digital platform that provides businesses with tools for managing their online reputation, customer reviews, and customer experience. It is highly regarded for its comprehensive suite of features that allow businesses to collect reviews, monitor their online presence, engage with customers, and gain valuable insights through analytics. Its ease of use and integration with multiple platforms make it a popular choice among businesses looking to enhance their customer engagement and feedback strategies.

Recommended for

    Birdeye is recommended for small to medium-sized businesses and enterprises that prioritize customer feedback and online reputation management. It is particularly beneficial for businesses in competitive industries, such as hospitality, healthcare, retail, and services, where customer reviews and engagement are critical to success.

Birdeye videos

What is Birdeye?

More videos:

Trustfluence videos

No Trustfluence videos yet. You could help us improve this page by suggesting one.

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Category Popularity

0-100% (relative to Birdeye and Trustfluence)
Reputation Management
99 99%
1% 1
Review Management
0 0%
100% 100
Online Reviews
100 100%
0% 0
Influencer Marketing
0 0%
100% 100

Questions & Answers

As answered by people managing Birdeye and Trustfluence.

What's the story behind your product?

Trustfluence's answer:

Trustfluence was created after seeing how difficult it is for brands to verify creators before paying for a campaign—and how difficult it is for reliable creators to prove the quality of their previous work.

Our team experienced creator collaborations where significant budget was lost because deliverables were delayed, incomplete or never provided. There was no independent place to review the creator’s history or warn other brands.

At the same time, professional creators had no permanent public record of the positive results and relationships they had built.

Trustfluence was created to solve both problems by becoming the Trustpilot or Clutch for influencer marketing.

What makes your product unique?

Trustfluence's answer:

Trustfluence is the independent reputation layer for influencer marketing. Instead of focusing only on follower counts, reach and engagement, it shows what creators are actually like to work with through verified brand reviews, performance scorecards and Trust Scores. Creators build a portable professional reputation, while brands gain greater confidence before committing campaign budget.

Why should a person choose your product over its competitors?

Trustfluence's answer:

Most influencer marketing platforms focus on creator discovery, audience analytics or campaign management. Trustfluence focuses on credibility and accountability.

Brands can review verified collaboration history, assess creator reliability and contact suitable partners directly. Creators can collect reviews from previous clients, strengthen their professional reputation and share their Trustfluence profile in pitches, media kits and brand outreach.

Trustfluence complements analytics platforms by answering a different question: not only “How large is this creator’s audience?” but “Can this creator be trusted to deliver?”

How would you describe the primary audience of your product?

Trustfluence's answer:

Trustfluence is built for influencers, UGC creators, brands, influencer marketing teams, PR agencies, talent managers and creator agencies.

Creators use the platform to build credibility and prove their professionalism. Brands and agencies use it to research, verify and contact creators before starting a collaboration.

Which are the primary technologies used for building your product?

Trustfluence's answer:

Trustfluence is built using Lovable and a modern web application stack, with Supabase providing authentication, database and backend infrastructure. Stripe supports subscription payments, while transactional platform communication is managed through dedicated email infrastructure. AI-assisted features support creator discovery and matching.

Who are some of the biggest customers of your product?

Trustfluence's answer:

Trustfluence is currently in its early launch stage and does not yet publish named customer accounts. The platform is being adopted by independent creators, UGC professionals, brands, influencer marketing teams and agencies.

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Birdeye and Trustfluence

Birdeye Reviews

Tekpon Announces the Top Social Media Management Tools for Businesses
Birdeye platform offers a complete reputation management solution that enables businesses to collect, manage, and analyze customer reviews and feedback. With this tool, businesses can interact with their customers and take action on areas that need improvement, leading to enhanced customer satisfaction and loyalty. Additionally, businesses can monitor their online presence...
9 Best ManyChat Alternatives & Competitors in 2024
Birdeye provides live chat, social media messaging, surveys, and a help desk ticketing system with a greater scope than ManyChat. What differentiates Birdeye from other ManyChat alternatives is the lead generation and qualification support for sales teams. This messaging platform focuses on customer experiences, providing metrics and other insights for each step of the...
Source: www.tidio.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
Overall, Birdeye’s bird eye view is pointed at customer experiences. For this, the platform uses customer success metrics and KPIs connected with different steps of the buyer’s journey. As a Tawk.to alternative, this makes it worth considering for a wider range of businesses, especially if you need help in sales enablement.
Source: www.tidio.com
Review Generation Platforms: Which One Is Best for My Business?
How It Works: BirdEye brands itself as an all-in-one reputation management solution that pulls feedback from 250 online sources. It not only helps companies monitor, organize, respond to, and track reviews, but it also offers platform listening and analyzes negative reviews to find root causes of customer unhappiness. It’s easy to integrate into major CMS, CRM, and...
Compare 31 of the Best Online Reputation Management Software Services
BirdEye is an all-in-one platform. It drives your customers to become your marketing engine. With BirdEye, collecting new reviews from your customers is a breeze.

Trustfluence Reviews

We have no reviews of Trustfluence yet.
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Social recommendations and mentions

Based on our record, Birdeye seems to be more popular. It has been mentiond 6 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Birdeye mentions (6)

  • I used AI to answer 5000 Google reviews. This is what happened to my Google business rankings.
    WRT to your second point, I wouldn't consider these fake responses because the owners are given time to approve it. It's an assistant workflow basically. Also, Google doesn't really concern about automating responses, which is why they provide API for companies to automate responses. If you look at one of Google biggest partners like birdeye.com, you'll see they also provide similar AI answering features like us. Source: about 3 years ago
  • Fake contractor reviews
    They could be using something like this though: https://birdeye.com. Source: over 3 years ago
  • Need a good CRM, help!
    I don’t know a CRM that can provide all of that, especially in one tool, but I could try naming you a few, such as Zidy, Hubspot, BirdEye and Podium, which you could try out and see if they have features to help you with what you need. Related to your fifth point, Zidy is the best one on that matter. That all-in-one tool has an incredibly customizable interface, making it adaptable to the liking of any user... Source: over 3 years ago
  • What is the best CRM for B2B wholesalers?
    I'd also like to add the importance of reviews and opinions when building a solid relationship with customers or clients, especially online. Companies that value their relationship with the people they deal with already have an advantage since they're always looking to improve, but this isn't always the case. Luckily, there are resources to aid this, andtools like Zidy, Hubspot, and BirdEye help track and... Source: almost 4 years ago
  • How can I expand my network at a young age?
    It’s normal to struggle to get new clients, mainly if your brand or business works among many others in such a competitive stage. However, while it’s impossible to become the most famous brand in the world from one night to another, there’re tools and resources to increase brand awareness. One of those tools is acquiring CRM tools (custom relationship management) to find and keep clients. They improve, track and... Source: almost 4 years ago
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Trustfluence mentions (0)

We have not tracked any mentions of Trustfluence yet. Tracking of Trustfluence recommendations started around Jul 2026.

What are some alternatives?

When comparing Birdeye and Trustfluence, you can also consider the following products

Podium - Podium helps your business get more customer reviews, manage customer feedback, customer interaction, and online review management from one software.

Modash.io - Search every influencer. Analyze every audience. Instantly.

Reputation.com - Reputation.com is a solution for tracking and improving online reviews, social media, and local search visibility for businesses.

HypeAuditor - All-in-one Influencer Marketing Platform

ReviewTrackers - Software that generates new customer reviews, engages your customers and lets you listen and...

CreatorIQ - CreatorIQ helps agencies, publishers and brands spend more time scaling their influencer programs by spending less time managing them.