
Birdeye
Podium
Reputation.com
ReviewTrackers
NiceJob
Grade.us
Yext
BrightLocal
Trustfluence
Modash.io
HypeAuditor
CreatorIQ
GRIN
Upfluence
Influencity
Favikon
Birdeye builds AI agents for multi-location brands — trusted by the largest enterprise brands globally, including Sutter Health, Aspen Dental, Sun Auto and Caesars Entertainment. We give you AI coworkers at every location — for marketing, operations, and customer experience — that do the jobs your business needs done by employing multiple agents that work together to win AI visibility, convert demand, and deliver a consistent customer experience.
AI Coworkers → Do the Jobs Jay (marketing), Robin (operations), and Myna (customer experience) own the work across your locations — from AI search visibility, reviews, listings, and social, to front desk and appointment booking, to surveys, ticketing, and insights. You're not buying features. You're adding AI staff to every location. So the work gets done at every location — without stretching your team thinner.
Agents → Do the Work Each coworker employs multiple agents that work together to complete a job. The way those agents work is what makes us different. Most software tells you what's happening; our agents decide what to do — and do it, with your approval. They consolidate every signal across every location, whether it lives in Birdeye or one of your 3,000+ integrations; reason with your brand voice and industry context; and act — together — to drive the outcome. So one review, one campaign, one missed call becomes a finished outcome, not a task sitting in a dashboard.
Enterprise-Ready → Built for Scale SSO, audit logging, HIPAA, SOC 2, and GDPR. Role-based access, tiered approvals, and location-level reporting give corporate and local teams the control they need. So you stay in control while AI handles execution across hundreds of locations.
With teams across the U.S., U.K., Australia, and India, Birdeye is redefining how enterprises win locally at scale.
Trustfluence is the independent reputation and accountability platform for influencer marketing—the Trustpilot for influencers and brands.
Creators can build public professional profiles, collect verified reviews from brands they have worked with, grow their Trust Score, and use that proof in media kits, pitches, and future brand outreach.
Brands and agencies can search for creators, review verified collaboration history, assess reliability, communication, content quality, punctuality, professionalism, and value for money, then contact suitable creators directly.
Unlike influencer discovery platforms that focus mainly on follower counts and audience analytics, Trustfluence focuses on what creators are actually like to work with. It gives creators a portable professional reputation and gives brands greater confidence before committing campaign budget.
Key features include:
Public creator profiles Verified brand reviews Creator Trust Scores Performance scorecards Influencer search and filtering Past brand collaboration history Direct creator enquiries Brand and agency accounts
Trustfluence helps creators turn successful collaborations into lasting credibility while helping brands hire creators with greater confidence.
Birdeye
TrustfluenceBirdeye is recommended for small to medium-sized businesses and enterprises that prioritize customer feedback and online reputation management. It is particularly beneficial for businesses in competitive industries, such as hospitality, healthcare, retail, and services, where customer reviews and engagement are critical to success.
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Trustfluence's answer:
Trustfluence was created after seeing how difficult it is for brands to verify creators before paying for a campaign—and how difficult it is for reliable creators to prove the quality of their previous work.
Our team experienced creator collaborations where significant budget was lost because deliverables were delayed, incomplete or never provided. There was no independent place to review the creator’s history or warn other brands.
At the same time, professional creators had no permanent public record of the positive results and relationships they had built.
Trustfluence was created to solve both problems by becoming the Trustpilot or Clutch for influencer marketing.
Trustfluence's answer:
Trustfluence is the independent reputation layer for influencer marketing. Instead of focusing only on follower counts, reach and engagement, it shows what creators are actually like to work with through verified brand reviews, performance scorecards and Trust Scores. Creators build a portable professional reputation, while brands gain greater confidence before committing campaign budget.
Trustfluence's answer:
Most influencer marketing platforms focus on creator discovery, audience analytics or campaign management. Trustfluence focuses on credibility and accountability.
Brands can review verified collaboration history, assess creator reliability and contact suitable partners directly. Creators can collect reviews from previous clients, strengthen their professional reputation and share their Trustfluence profile in pitches, media kits and brand outreach.
Trustfluence complements analytics platforms by answering a different question: not only “How large is this creator’s audience?” but “Can this creator be trusted to deliver?”
Trustfluence's answer:
Trustfluence is built for influencers, UGC creators, brands, influencer marketing teams, PR agencies, talent managers and creator agencies.
Creators use the platform to build credibility and prove their professionalism. Brands and agencies use it to research, verify and contact creators before starting a collaboration.
Trustfluence's answer:
Trustfluence is built using Lovable and a modern web application stack, with Supabase providing authentication, database and backend infrastructure. Stripe supports subscription payments, while transactional platform communication is managed through dedicated email infrastructure. AI-assisted features support creator discovery and matching.
Trustfluence's answer:
Trustfluence is currently in its early launch stage and does not yet publish named customer accounts. The platform is being adopted by independent creators, UGC professionals, brands, influencer marketing teams and agencies.
Based on our record, Birdeye seems to be more popular. It has been mentiond 6 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
WRT to your second point, I wouldn't consider these fake responses because the owners are given time to approve it. It's an assistant workflow basically. Also, Google doesn't really concern about automating responses, which is why they provide API for companies to automate responses. If you look at one of Google biggest partners like birdeye.com, you'll see they also provide similar AI answering features like us. Source: about 3 years ago
They could be using something like this though: https://birdeye.com. Source: over 3 years ago
I don’t know a CRM that can provide all of that, especially in one tool, but I could try naming you a few, such as Zidy, Hubspot, BirdEye and Podium, which you could try out and see if they have features to help you with what you need. Related to your fifth point, Zidy is the best one on that matter. That all-in-one tool has an incredibly customizable interface, making it adaptable to the liking of any user... Source: over 3 years ago
I'd also like to add the importance of reviews and opinions when building a solid relationship with customers or clients, especially online. Companies that value their relationship with the people they deal with already have an advantage since they're always looking to improve, but this isn't always the case. Luckily, there are resources to aid this, andtools like Zidy, Hubspot, and BirdEye help track and... Source: almost 4 years ago
It’s normal to struggle to get new clients, mainly if your brand or business works among many others in such a competitive stage. However, while it’s impossible to become the most famous brand in the world from one night to another, there’re tools and resources to increase brand awareness. One of those tools is acquiring CRM tools (custom relationship management) to find and keep clients. They improve, track and... Source: almost 4 years ago
Podium - Podium helps your business get more customer reviews, manage customer feedback, customer interaction, and online review management from one software.
Modash.io - Search every influencer. Analyze every audience. Instantly.
Reputation.com - Reputation.com is a solution for tracking and improving online reviews, social media, and local search visibility for businesses.
HypeAuditor - All-in-one Influencer Marketing Platform
ReviewTrackers - Software that generates new customer reviews, engages your customers and lets you listen and...
CreatorIQ - CreatorIQ helps agencies, publishers and brands spend more time scaling their influencer programs by spending less time managing them.