Birdeye VS Setapp
Compare Birdeye VS Setapp and see what are their differences
Seranova AI helps home service businesses automate review outreach, stay on top of customer conversations, and grow reputation without extra headcount.
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Birdeye
Podium
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Setapp
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Birdeye builds AI agents for multi-location brands โ trusted by the largest enterprise brands globally, including Sutter Health, Aspen Dental, Sun Auto and Caesars Entertainment. We give you AI coworkers at every location โ for marketing, operations, and customer experience โ that do the jobs your business needs done by employing multiple agents that work together to win AI visibility, convert demand, and deliver a consistent customer experience.
AI Coworkers โ Do the Jobs Jay (marketing), Robin (operations), and Myna (customer experience) own the work across your locations โ from AI search visibility, reviews, listings, and social, to front desk and appointment booking, to surveys, ticketing, and insights. You're not buying features. You're adding AI staff to every location. So the work gets done at every location โ without stretching your team thinner.
Agents โ Do the Work Each coworker employs multiple agents that work together to complete a job. The way those agents work is what makes us different. Most software tells you what's happening; our agents decide what to do โ and do it, with your approval. They consolidate every signal across every location, whether it lives in Birdeye or one of your 3,000+ integrations; reason with your brand voice and industry context; and act โ together โ to drive the outcome. So one review, one campaign, one missed call becomes a finished outcome, not a task sitting in a dashboard.
Enterprise-Ready โ Built for Scale SSO, audit logging, HIPAA, SOC 2, and GDPR. Role-based access, tiered approvals, and location-level reporting give corporate and local teams the control they need. So you stay in control while AI handles execution across hundreds of locations.
With teams across the U.S., U.K., Australia, and India, Birdeye is redefining how enterprises win locally at scale.
A unified marketplace for Mac and iPhone users to get hand-picked, trusted apps. Get over 260 apps for a flat fee with Setapp Membership, or purchase individual apps on flexible terms through Setapp Marketplace.
Birdeye SetappBirdeye is recommended for small to medium-sized businesses and enterprises that prioritize customer feedback and online reputation management. It is particularly beneficial for businesses in competitive industries, such as hospitality, healthcare, retail, and services, where customer reviews and engagement are critical to success.
Setapp is recommended for professionals, creatives, and productivity enthusiasts who use a variety of Mac applications regularly and appreciate the ease of access to a comprehensive software library without the hassle of individual purchases. It's also suitable for users who enjoy exploring new tools and apps to enhance their workflow.
Setapp's answer:
Setapp was created in 2016 by MacPaw, the company behind apps such as CleanMyMac, ClearVPN, and more. The key idea behind Setapp was to give users a simple way to discover high-quality apps for Mac. Over the years, the catalog has grown to over 260 apps and now includes tools for Mac, iOS, and web. Setapp is localized in eight languages and has users all over the world. Here are the key dates:
November 2016: Setapp closed beta is launched for the press, opinion leaders, and influencers. December 6, 2016: Setapp Beta release. January 25, 2017: Setapp public release. August 6, 2020: Setapp let users install iOS apps. August 11, 2021: Setapp arrives on iPhone and iPad. March, 2026: Single app purchase via Setapp Marketplace is introduced. Now, Setapp includes 260+ apps, 50+ iOS apps, and about 10 web apps with more to come.
Setapp's answer:
Setapp's key differentiators:
-Curation. Setapp is a curated platform with trusted, hand-picked apps โ not a place filled with self-submitted apps.
-Professional focus. Setapp includes apps aimed at improving productivity and workflows for professionals who rely on their Macs. Setapp users range from developers and marketers to educators, healthcare experts, logistics and retail professionals, and more.
-Flexible access. Users have two ways to get apps: a single-fee subscription to 260+ fully unlocked Mac, iOS, and web apps; or individual app purchases via Setapp Marketplace, for those who need just a few apps rather than the full catalog.
-Security. Setapp holds ISO/IEC 27001:2022, SOC 2, and GDPR certifications. Apps are not permitted to display ads or include hidden in-app purchases.
-AI access. AI+ plans give access to all popular LLM models โ GPT, Claude, Gemini, and Grok โ through a single gateway.
Setapp gives users apps they can count on. Itโs not an endless store but a curated collection of apps worth usersโ time and money.
Setapp's answer:
-Quality over volume. The catalog includes only hand-picked, trusted apps. When downloading an app from Setapp, users can be sure it is high quality and safe to use.
-Trusted apps, no fillers. Every app is Apple-notarized, ad-free, fully unlocked, and has no features locked behind additional paywalls. Getting apps through Setapp means avoiding malware and unpleasant surprises.
-Save costs. Setapp Membership offers access to over 260 apps for a flat fee โ no need to subscribe to multiple individual apps and juggle subscriptions. In Setapp Marketplace, users can purchase hand-picked, trusted apps individually, with no need to double-check quality or security.
Setapp's answer:
Setapp is actively used by professionals who rely heavily on their Macs and want to improve their workflows โ including developers, IT specialists, content creators, designers, marketers, writers, educators, students, and specialists in agriculture, logistics, retail, healthcare, and other fields.
Based on our record, Setapp should be more popular than Birdeye. It has been mentiond 15 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
WRT to your second point, I wouldn't consider these fake responses because the owners are given time to approve it. It's an assistant workflow basically. Also, Google doesn't really concern about automating responses, which is why they provide API for companies to automate responses. If you look at one of Google biggest partners like birdeye.com, you'll see they also provide similar AI answering features like us. Source: about 3 years ago
They could be using something like this though: https://birdeye.com. Source: about 3 years ago
I donโt know a CRM that can provide all of that, especially in one tool, but I could try naming you a few, such as Zidy, Hubspot, BirdEye and Podium, which you could try out and see if they have features to help you with what you need. Related to your fifth point, Zidy is the best one on that matter. That all-in-one tool has an incredibly customizable interface, making it adaptable to the liking of any user... Source: over 3 years ago
I'd also like to add the importance of reviews and opinions when building a solid relationship with customers or clients, especially online. Companies that value their relationship with the people they deal with already have an advantage since they're always looking to improve, but this isn't always the case. Luckily, there are resources to aid this, andtools like Zidy, Hubspot, and BirdEye help track and... Source: over 3 years ago
Itโs normal to struggle to get new clients, mainly if your brand or business works among many others in such a competitive stage. However, while itโs impossible to become the most famous brand in the world from one night to another, thereโre tools and resources to increase brand awareness. One of those tools is acquiring CRM tools (custom relationship management) to find and keep clients. They improve, track and... Source: over 3 years ago
> I've reached the conclusion that software quality and even price matters much less than distribution, especially now. I highly doubt that is true. We don't yet know how end-users will make purchasing decisions now that almost anyone can build something that "works". Taking AI out of the picture: you still need to define the target market segment before you build anything. You still need to find a way to... - Source: Hacker News / 2 months ago
There could be 4x buyers at $10. Iโd be one of the now, the dock is a constant annoyance. The app looks great, downloading the trial now. To the appโs author Iโd say get as many licensees as you can fast before youโre Sherlocked or somebody vibecodes a clone out of โwhy notโ. I use many free and paid apps, little QoL types, like BetterDisplay, Coctail, etc and for me the included support is of little value. These... - Source: Hacker News / 3 months ago
I used a bunch of tools from https://setapp.com/ and no longer subscribe. I used to pay for Linear for all my personal projects, built one with CC that perfectly fits my needsโฆ I also built a myriad of small tools that help me automate bunch of busy work I used to do manually, both for professional and personal projects. - Source: Hacker News / 4 months ago
> are there any real 3rd-party AppStores for iOS now "Always has been": Setapp. Very interesting model. Readily recommend devs subscribing to this collection, but non-devs as well if you're into "there's an app for that" and fatigued with IAP. https://setapp.com/. - Source: Hacker News / 7 months ago
I use Paste, a very feature rich clipboard manager for Mac with gorgeous UI. It's not free, but it comes along with a Setapp license that I got from work, so if you already have a license you can use it to install Paste. - Source: dev.to / about 1 year ago
Podium - Podium helps your business get more customer reviews, manage customer feedback, customer interaction, and online review management from one software.
Konfigure - APARTMENTS | VILLA | WORKSPACE | RETAIL
Reputation.com - Reputation.com is a solution for tracking and improving online reviews, social media, and local search visibility for businesses.
Metavine Platform - Metavine Platform is a comprehensive Platform-as-a-Service that help businesses build agility and compete effectively in the digital world by enabling them to iterate and create apps quickly.
ReviewTrackers - Software that generates new customer reviews, engages your customers and lets you listen and...
QuickBase - Quickbase provides a no-code operational agility platform that enables organizations to improve operations through real time insights and automation across complex processes and disparate systems. โโ