Software Alternatives, Accelerators & Startups

Birdeye VS Formidable Forms

Compare Birdeye VS Formidable Forms and see what are their differences

Birdeye logo Birdeye

AI Agents for Multi-Location Brands

Formidable Forms logo Formidable Forms

Formidable Forms is a WordPress form builder.
  • Birdeye Landing page
    Landing page //
    2021-03-08

Birdeye builds AI agents for multi-location brands โ€” trusted by the largest enterprise brands globally, including Sutter Health, Aspen Dental, Sun Auto and Caesars Entertainment. We give you AI coworkers at every location โ€” for marketing, operations, and customer experience โ€” that do the jobs your business needs done by employing multiple agents that work together to win AI visibility, convert demand, and deliver a consistent customer experience.

AI Coworkers โ†’ Do the Jobs Jay (marketing), Robin (operations), and Myna (customer experience) own the work across your locations โ€” from AI search visibility, reviews, listings, and social, to front desk and appointment booking, to surveys, ticketing, and insights. You're not buying features. You're adding AI staff to every location. So the work gets done at every location โ€” without stretching your team thinner.

Agents โ†’ Do the Work Each coworker employs multiple agents that work together to complete a job. The way those agents work is what makes us different. Most software tells you what's happening; our agents decide what to do โ€” and do it, with your approval. They consolidate every signal across every location, whether it lives in Birdeye or one of your 3,000+ integrations; reason with your brand voice and industry context; and act โ€” together โ€” to drive the outcome. So one review, one campaign, one missed call becomes a finished outcome, not a task sitting in a dashboard.

Enterprise-Ready โ†’ Built for Scale SSO, audit logging, HIPAA, SOC 2, and GDPR. Role-based access, tiered approvals, and location-level reporting give corporate and local teams the control they need. So you stay in control while AI handles execution across hundreds of locations.

With teams across the U.S., U.K., Australia, and India, Birdeye is redefining how enterprises win locally at scale.

  • Formidable Forms Landing page
    Landing page //
    2022-11-07

Birdeye features and specs

  • Online Payments
  • Text Messaging
  • Review Management
  • Surveys
  • Reporting
  • Google Seller Ratings
  • Listings Management
  • Appointments
  • Social
    yes

Formidable Forms features and specs

  • User-Friendly Interface
    Formidable Forms offers an intuitive drag-and-drop form builder, making it easy for users to create forms without needing technical expertise.
  • Customization Options
    The platform provides extensive customization options, allowing you to create complex forms with conditional logic, multi-page forms, and custom HTML.
  • Integrations
    Formidable Forms integrates with a wide range of third-party services like MailChimp, PayPal, and Salesforce, making it highly versatile for business needs.
  • Data Management
    It includes powerful data management features, such as the ability to display form submissions using charts, graphs, and tables, making it useful for data analysis.
  • Advanced Form Features
    Features like file uploads, dynamic fields, and conditional logic allow for the creation of highly functional forms tailored to specific needs.
  • Responsive Design
    Forms created with Formidable Forms are mobile-friendly and responsive, ensuring a good user experience across all devices.
  • SEO Friendly
    The plugin is designed to be SEO-friendly, ensuring that forms do not negatively impact the search engine rankings of your website.

Possible disadvantages of Formidable Forms

  • Pricing
    Premium features and addons can make Formidable Forms relatively expensive compared to other form-building solutions, especially for small businesses or individual users.
  • Learning Curve
    Despite its intuitive design, the extensive customization options and advanced features may require a learning curve for new users.
  • Limited Basic Plan
    The basic/free version offers limited features, which may not be sufficient for users needing more advanced functionalities.
  • Support
    While there is support available, the quality and speed can vary, with some users reporting delayed responses for complex issues.
  • Performance Overheads
    Including numerous forms and complex functionalities can sometimes add to the loading time and performance overhead of your website.

Analysis of Birdeye

Overall verdict

  • Overall, Birdeye is considered a strong option for businesses seeking to improve their customer feedback management and online reputation. It is praised for its user-friendly interface, robust features, and excellent customer support. However, like any service, the value it provides can vary depending on specific business needs and objectives.

Why this product is good

  • Birdeye is a digital platform that provides businesses with tools for managing their online reputation, customer reviews, and customer experience. It is highly regarded for its comprehensive suite of features that allow businesses to collect reviews, monitor their online presence, engage with customers, and gain valuable insights through analytics. Its ease of use and integration with multiple platforms make it a popular choice among businesses looking to enhance their customer engagement and feedback strategies.

Recommended for

    Birdeye is recommended for small to medium-sized businesses and enterprises that prioritize customer feedback and online reputation management. It is particularly beneficial for businesses in competitive industries, such as hospitality, healthcare, retail, and services, where customer reviews and engagement are critical to success.

Analysis of Formidable Forms

Overall verdict

  • Yes, Formidable Forms is a good choice for those looking for a powerful and flexible WordPress form builder. Its extensive features and integrations make it suitable for various types of users and use cases.

Why this product is good

  • Formidable Forms is considered a good choice because it offers a robust and versatile set of features for building forms. It provides an easy-to-use drag-and-drop interface, a wide array of templates, and integrations with popular services like PayPal, MailChimp, and Zapier. Additionally, it supports advanced features like conditional logic, multi-page forms, and calculation fields, which cater to both beginners and advanced users. Plus, it offers good customer support and comprehensive documentation to assist users in getting the most out of the plugin.

Recommended for

    Formidable Forms is recommended for WordPress users who need a reliable and feature-rich form plugin. It's suitable for small business owners, developers, and non-technical users looking to create anything from simple contact forms to complex data management solutions. It's also ideal for those who want to utilize forms to streamline data collection, automate processes, and enhance user interaction on their WordPress sites.

Birdeye videos

What is Birdeye?

More videos:

  • Review - Birdeye Review Julie
  • Demo - Meet Birdeye

Formidable Forms videos

Formidable Forms First Look: Is It Really The Most 'Advanced' Form Builder

More videos:

  • Review - Formidable Forms Overview - The Best WordPress Form Builder
  • Review - Formidable Forms Overview

Category Popularity

0-100% (relative to Birdeye and Formidable Forms)
Reputation Management
100 100%
0% 0
Form Builder
0 0%
100% 100
Online Reviews
100 100%
0% 0
Forms And Surveys
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Birdeye and Formidable Forms

Birdeye Reviews

Tekpon Announces the Top Social Media Management Tools for Businesses
Birdeye platform offers a complete reputation management solution that enables businesses to collect, manage, and analyze customer reviews and feedback. With this tool, businesses can interact with their customers and take action on areas that need improvement, leading to enhanced customer satisfaction and loyalty. Additionally, businesses can monitor their online presence...
9 Best ManyChat Alternatives & Competitors in 2024
Birdeye provides live chat, social media messaging, surveys, and a help desk ticketing system with a greater scope than ManyChat. What differentiates Birdeye from other ManyChat alternatives is the lead generation and qualification support for sales teams. This messaging platform focuses on customer experiences, providing metrics and other insights for each step of the...
Source: www.tidio.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
Overall, Birdeyeโ€™s bird eye view is pointed at customer experiences. For this, the platform uses customer success metrics and KPIs connected with different steps of the buyerโ€™s journey. As a Tawk.to alternative, this makes it worth considering for a wider range of businesses, especially if you need help in sales enablement.
Source: www.tidio.com
Review Generation Platforms: Which One Is Best for My Business?
How It Works: BirdEye brands itself as an all-in-one reputation management solution that pulls feedback from 250 online sources. It not only helps companies monitor, organize, respond to, and track reviews, but it also offers platform listening and analyzes negative reviews to find root causes of customer unhappiness. Itโ€™s easy to integrate into major CMS, CRM, and...
Compare 31 of the Best Online Reputation Management Software Services
BirdEye is an all-in-one platform. It drives your customers to become your marketing engine. With BirdEye, collecting new reviews from your customers is a breeze.

Formidable Forms Reviews

We have no reviews of Formidable Forms yet.
Be the first one to post

Social recommendations and mentions

Based on our record, Birdeye should be more popular than Formidable Forms. It has been mentiond 6 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Birdeye mentions (6)

  • I used AI to answer 5000 Google reviews. This is what happened to my Google business rankings.
    WRT to your second point, I wouldn't consider these fake responses because the owners are given time to approve it. It's an assistant workflow basically. Also, Google doesn't really concern about automating responses, which is why they provide API for companies to automate responses. If you look at one of Google biggest partners like birdeye.com, you'll see they also provide similar AI answering features like us. Source: about 3 years ago
  • Fake contractor reviews
    They could be using something like this though: https://birdeye.com. Source: about 3 years ago
  • Need a good CRM, help!
    I donโ€™t know a CRM that can provide all of that, especially in one tool, but I could try naming you a few, such as Zidy, Hubspot, BirdEye and Podium, which you could try out and see if they have features to help you with what you need. Related to your fifth point, Zidy is the best one on that matter. That all-in-one tool has an incredibly customizable interface, making it adaptable to the liking of any user... Source: over 3 years ago
  • What is the best CRM for B2B wholesalers?
    I'd also like to add the importance of reviews and opinions when building a solid relationship with customers or clients, especially online. Companies that value their relationship with the people they deal with already have an advantage since they're always looking to improve, but this isn't always the case. Luckily, there are resources to aid this, andtools like Zidy, Hubspot, and BirdEye help track and... Source: over 3 years ago
  • How can I expand my network at a young age?
    Itโ€™s normal to struggle to get new clients, mainly if your brand or business works among many others in such a competitive stage. However, while itโ€™s impossible to become the most famous brand in the world from one night to another, thereโ€™re tools and resources to increase brand awareness. One of those tools is acquiring CRM tools (custom relationship management) to find and keep clients. They improve, track and... Source: over 3 years ago
View more

Formidable Forms mentions (4)

  • Displaying form entries on page
    Hi! I would dig through the documentation and examples of Formidable Forms. I am not 100% sure if it will be able to do what you're asking, but Formidable is one of the more advanced plugin solutions. It has features to create "views" for displaying data collected from forms. Source: over 3 years ago
  • has anyone tried recreating the Tonny Robbins DISC Assessment Multi Step Form
    Yes, you're going to have to pay for something like that. Formidable Forms can do it: https://formidableforms.com/. Source: about 5 years ago
  • Looking for a easy way to model online forms or Mysql DDBB
    Take a look at https://formidableforms.com/ itโ€™s free for 14 days. Source: over 5 years ago
  • Looking for dynamic form Plugin
    I would use Formidable Forms Pro It has good logic and math options like you are looking for. Source: over 5 years ago

What are some alternatives?

When comparing Birdeye and Formidable Forms, you can also consider the following products

Podium - Podium helps your business get more customer reviews, manage customer feedback, customer interaction, and online review management from one software.

Typeform - Create beautiful, next-generation online forms with Typeform, the form & survey builder that makes asking questions easy & human on any device. Try it FREE!

Reputation.com - Reputation.com is a solution for tracking and improving online reviews, social media, and local search visibility for businesses.

Survey Monkey - Create and publish online surveys in minutes, and view results graphically and in real time. SurveyMonkey provides free online questionnaire and survey software.

ReviewTrackers - Software that generates new customer reviews, engages your customers and lets you listen and...

Google Forms - Simple web forms from Google.